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Can a buyer get a refund without returning item?

A returnless refund is a refund granted to a customer without requiring them to return the merchandise.
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Can I refund a buyer without returning the item?

The buyer must return the item to get a refund unless you state otherwise in your return policy or messages to the buyer. If a buyer demands a refund while refusing to return the item, you don't have much to worry about beyond negative feedback.
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What qualifies for returnless refund?

Returnless refunds on Amazon are special types of refunds that allow sellers to compensate customers for incorrect or damaged orders without requiring them to send the product back. Sellers can either choose to issue a full refund or replace the product with a new one from inside the Seller Central returns dashboard.
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Can you refund a buyer on eBay without returning it?

If the buyer receives the wrong item, or the item arrives broken, damaged, or faulty (and was not clearly described as such), they are entitled to return it for a refund, even if the seller doesn't offer returns.
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Can I still get a refund if the seller doesnt accept returns?

No Returns does not mean No Refunds. The seller has the right to refuse your return or to pay for your return, but he does not have the right to refuse to refund your payment. If he does refuse, eBay (or Paypal if you have to go to them) will refund you and then go after him for their money.
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How To Get Refund on Amazon Without Returning Item for Delayed Delivery

Is denying a refund illegal?

Customer Returns and Refunds Under Federal Law

While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.
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What happens if a merchant won't give a refund?

If asking the merchant for a refund didn't work, request a chargeback with your credit card issuer. Many card issuers let you dispute transactions by phone, mail or online. You may also be able to submit a dispute directly through your card issuer's mobile app.
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What happens if you refuse to refund someone on eBay?

eBay will find in favor of the buyer and you will be forced to refund. If that happens you will get a defect on your seller account. It's better to accept the return and avoid the defect. You can refuse the return, but you can't refuse the refund.
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What happens if you cant refund a buyer on eBay?

If you don't refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. If the buyer wants to return an item to you, your options for responding will depend on why they want to send it back.
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Can an eBay seller refund a buyer?

As a seller, you can issue refunds through Seller Hub or My eBay. You can also issue a refund through a cancellation or return request, or a report that an item hasn't arrived. Additionally, eBay can issue a refund to your buyer as the result of an eBay Money Back Guarantee case or payment dispute.
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What is the no refund rule?

A no refund policy is a policy stating that your business does not provide compensation for purchased products or services customers wish to return. A no refund policy should clearly explain which items the policy applies to, when the no refund policy takes effect, and whether there are exceptions.
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What are valid reasons for a refund?

The Top 7 Reasons Why Customer Returns Happen
  • #1 | The Customer Bought the Wrong Item.
  • #2 | The Product is No Longer Needed.
  • #3 | The Product Didn't Match the Description.
  • #4 | A Gift Purchase Was Incorrect.
  • #5 | The Product Was Damaged Upon Arrival.
  • #6 | The Merchant Shipped the Wrong Item.
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Why did Amazon give me a refund without returning the item?

Why does Amazon do returnless refunds? Amazon does returnless refunds to make the refund process easier and faster for customers. By eliminating the need to return an item, customers can receive refunds quickly, often within one business day.
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What are three reasons why a buyer may want to return an item for a refund on eBay?

There are many reasons for return: the size did not fit, the item was damaged in shipping or the buyer just changed their mind about buying it. Most sellers on eBay offer returns, but would prefer to keep them to a minimum.
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Does the seller pay for returns?

The seller pays for return postage if the item was damaged, faulty, or doesn't match the listing description, or if they offer a free returns policy.
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How do I return something on eBay if seller doesn't accept returns?

  1. If the seller states in their return policy that they don't accept returns, you can ask them to see if they'll make an exception.
  2. If the item doesn't match the listing description, or if it is faulty or arrived damaged, you may be eligible for eBay Money Back Guarantee.
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How do I fight a return on eBay?

How to appeal a case
  1. Go to your Seller Dashboard - opens in new window or tab.
  2. Expand Closed without seller resolution to see your options.
  3. Select See cases and find the item in the list.
  4. Select See details and then send us an appeal. Make sure you include all of the new information you'd like us to consider.
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Can you force a refund on eBay?

Sellers are required to deliver the item as it was described in the listing. If the buyer receives the wrong item, or the item arrives broken, damaged, or faulty (and was not clearly described as such), they are entitled to return it for a refund, even if the seller doesn't offer returns.
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What to do if someone refuses to refund money?

Check with your local small claims court for information about how to file your lawsuit. If all else fails, you may want to consider a lawsuit. You can sue for damages or any other type of relief the court awards, including legal fees. A lawyer can advise you how to proceed.
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Is refund scamming illegal?

Is “Return Fraud” a Crime in California? Return fraud can lead to theft charges. Return fraud is activity which can lead to the filing of theft or shoplifting charges in California. The most common return fraud schemes involve the return of stolen or altered merchandise for cash or store credit.
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Can you keep an accidental refund?

In a nutshell, no.

Legally, if a sum of money is accidentally paid into your bank or savings account and you know it doesn't belong to you, then you must pay it back.
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Can you get in trouble for lying about a refund?

In rare cases, the IRS can press criminal charges.

When the IRS identifies fraud, the IRS can pursue civil or criminal charges. The IRS prosecutes relatively few cases each year – and they usually involve large omissions of income, tax evasion or tax protest schemes, or lying to the IRS in an audit.
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Is wardrobing a crime?

Wardrobing isn't illegal, per say. However, it almost always goes against a merchant's established return policy, and is not supported by card networks or banks as a legitimate reason for a return.
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Does Amazon investigate refunds?

When asked about Amazon checking returns, a Process Assistant states that yes, Amazon does check returns, but the detail and severity of the check will depend on what the item was, whether it is a high fraud item, and whether the customer has a clean account, or whether they return items often.
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What happens if you never return something to Amazon?

You'd get charged for it. They have your payment card information. If you don't return something, either they don't send out your exchange, or you end up paying for both items. What happens if you return an item purchased on Amazon.com and it doesn't arrive at the intended destination?
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