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Can I call PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that you're having so they can assist you.
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How do I talk to someone on PlayStation?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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Is there a phone number for PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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How do I contact Sony customer support?

Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Please call our Product Operation Support Center at 800-883-6817 or email our support team at [email protected].
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Does PlayStation have 24 hour support?

PlayStation is partnering with Crisis Text Line to provide free, 24/7, high-quality text-based mental health support for our players, their friends, or anyone close to them.
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How to Contact PlayStation Support Anytime For Help with PS5 or PS4 (Easy Method)

Does PlayStation have live support chat?

Customer service team of Sony offers the following support channels: email, live chat, call center, social media support, forum support and self-service support.
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How do I recover my PlayStation account?

Forgot your sign-in ID (email address) for PSN? Try searching for “PlayStation purchase” in all of your email inboxes, including any junk or spam folders. If you find the email address you used to set up the account, reset your password by selecting the PlayStation Online Assistant at the bottom of this page.
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Is PlayStation support open?

Chat is currently closed.
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Can you appeal a PlayStation ban?

Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. This will be lifted once you have paid off the balance.
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Can you get a refund on PlayStation Plus?

A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. However, we may reduce your refund amount based on how much you have used the service.
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How to recover PlayStation account without 2-step verification?

If you can't receive the 2-step verification code by text or your authenticator app isn't working, you can still sign in using a backup code. You will receive ten codes that you can each use only once. You can use backup codes for both text message and authenticator app verification.
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What time does the PlayStation close?

Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST.
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Where is PlayStation support located?

Headquartered in San Mateo, California, SIE is a wholly-owned subsidiary of Sony Group Corporation and has global functions in California, London, and Tokyo.
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Can you talk to people on the PlayStation app?

You sure can, and it's easy once you know how. We'll walk you through the entire process step by step. You can join a PlayStation Party Chat on Android and iPhone whenever possible, courtesy of Sony's PlayStation App.
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Is PlayStation chat free?

Unlike Xbox 360 or Xbox One, PS4 owners won't need to pay to chat online, or to use online-based apps such as streaming service Netflix.
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Who owns PlayStation?

Tokyo-based SIE Inc. was originally founded as Sony Computer Entertainment Inc. (SCEI or SCE) in November 1993 to handle Sony's venture into video game development for the PlayStation systems. SIE LLC was established in San Mateo in April 2016, and is managed through Sony's American branch, Sony Corporation of America.
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Will PlayStation ban you for swearing?

While players may think it's appropriate to use profanity among friends or jokingly insult each other, there are consequences to posting offensive content or using offensive language on PSN. The PlayStation Network Code of Conduct applies whether or not the hate speech is directed toward a specific player or audience.
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What is a permanent ban on ps4?

Noun. permaban (plural permabans) (Internet slang) A permanent ban on a user. Anyone caught cheating on our game server will receive a permaban.
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How long does being banned from PlayStation last?

Suspensions are normally temporary and bans are permanent. Suspensions usually last from one to seven days; but staff can make them longer at their discretion (depending on the offense).
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How do I report a problem to PlayStation?

Open PlayStation App on your device navigate to the content or profile you would like to Report. For messages, press and hold the content you'd like to report and select Report. For profiles, tap More and select Report.
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How long is PS4 support?

As a result, Sony plans to continue supporting the PlayStation 4, right, until 2025.
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How long will PlayStation support the PS4?

If we define “support” as after-care support, then the PS4 will likely still have support until 2028, conservatively.
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How many times has PSN been hacked?

At the time of writing, there have been as many as 17 breaches of Sony's systems (depending on what you count as a 'hack') since the end of April. The very high-profile compromises of the PlayStation Network (PSN) and Sony Online Entertainment (SOE) put as many as 100 million customer records at risk.
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Why am i not receiving Sony password reset email?

How to solve “PlayStation Password Reset Email Not Sending” error
  • Solution 1: Check Community and Wait for Sony to Fix Things. ...
  • Solution 2: Check spam folder for password emails. ...
  • Solution 3: Check if you have a child account. ...
  • Solution 4: Contact PlayStation Support.
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How do I reset my PlayStation email?

  1. Go to Settings > Users and Accounts > Account.
  2. Select Sign-in ID (email address). Enter your new email address and click Save. You may need to re-enter your password.
  3. You'll receive an email to your new email address asking you to verify your new sign-in ID. Click the Verify Now button in this email.
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