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Can I cancel a Steam purchase?

Right to Cancel Your Order
The easiest way to do this is by using the online button provided at help.steampowered.com. Simply log in there with your Steam user account, select the order you wish to cancel and the problem you are having, then press the button labeled "I'd like to request a refund".
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Can you refund a Steam game after 2 hours?

Valve will, upon request via Steam Support, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules they described, you can submit a request and they take a look at it.
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Is there a way to cancel a Steam refund?

Can you cancel a Steam refund request? You also have the option to cancel your Steam refund request. To do so, go to the help page mentioned above again and simply cancel your request. The game will remain in your account and won't be refunded.
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How do I remove a game from Steam and get a refund?

Click on the game you'd like to get a refund on. Then select the reason you want a refund. Choose how you'd like a refund. Select either to refund into your Steam wallet or directly to the original payment method you used.
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Can I refund a Steam game and buy it again?

Can I get a refund and repurchase it at the sale price? Yes; if you have not already requested a refund make sure the purchase is eligible and submit a request here. Please note that approved refunds may take up to 7 days to process.
Takedown request View complete answer on help.steampowered.com

How To Get a Refund On Steam

How long does it take to refund a game on Steam?

Typically, Steam processes refunds within 7 to 14 business days from the date of the request. However, the exact processing time may be affected by factors such as the volume of refund requests, the payment method used, and the amount of time it takes to resolve any issues with the refund request.
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Is Steam refund full?

You will be issued a full refund of your purchase within a week of approval.
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Why won't Steam give me a refund?

You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.
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What happens if you buy a game twice on Steam?

Do I get an extra copy to gift if I own a game twice? Unless otherwise stated, you will not receive extra giftable copies for duplicate purchases on a single Steam account.
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How many times can you refund a game?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.
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How do I sell a game I bought on Steam?

Gameflip is the best way to sell Steam games for cash

Gameflip is the best way to sell Steam games, whether you want to update your collection or just need some cash. Have a spare Steam game key in your digital library or a digital game gift from a friend? Sell it Gameflip and use the proceeds for other games.
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Can you return a steam deck?

For Steam Deck and related components and accessories (individually and collectively, the “Product”), you have 14 days from the date of receipt of the Product purchased from an authorized reseller to return the purchased Product.
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Can you refund a game on Steam after 10 hours?

In-game purchases: A Steam refund is available on purchases made in games from parent company Valve for up to 48 hours after purchase, as long as the games hasn't been played, modified, or transferred. Gifts: If a gift hasn't been redeemed, it can be refunded within 14 days.
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How do I ask for a refund?

Remember that it is reasonable to ask for a refund and that there is nothing intrinsically rude in doing so. You can be polite. “This doesn't work for me.” State the problem, keep it simple. “I'd like a refund, please.” Be unfailingly polite, don't argue, just repeat your problem and your request.
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What happens if you decline a gift on Steam?

If you click on Decline Gift, we'll issue a refund to the original sender. You can optionally include a note when you choose to decline the gift; whether you do or not, we'll email the sender to let them know the gift was declined.
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Can you own 2 copies of a game on Steam?

You can always find any available extra copies on your account by clicking "Manage gifts & guest passes" under the "Games" menu in Steam. The extra copies will be listed in your Steam Inventory. receive an extra copy for before you add the bundle to your Library.
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Can I buy two copies of the same game on Steam?

It is possible to buy multiple physical editions, but digital editions purchased will be tied to the account on which they were purchased. Steam Users: You can purchase additional copies as a gift.
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Can you get banned from Steam for refunding too many games?

You won't get "banned" or anything, only if you seem to be abusing the policy you may lose the ability to refund in the future.
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Is Steam refund 100%?

Yes, 100%. The refund request will show you the price of the game alone + the taxes you had to pay on the purchase.
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What percentage of refunds does Steam give?

In the latest entry to his Discoverability blog, Simon Carless discusses the Steam refund rate as a potentially significant metric. The refund rate, which, according to Carless, averages 8-9%, can be as high as 20%.
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How do I contact Steam support?

How do I contact Steam Support? Visit https://help.steampowered.com for help with your issue. Select the most relevant option on the page and the Help site will guide you to self-solve the issue or send a help request to the Steam Support team.
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How long can you play a game on Xbox before refund?

Refund eligibility

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time.
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Is Steam Deck $5 refundable?

If you cancel within 30 days, you will be refunded to whatever payment method you used. If you cancel after 30 days, your reservation fee will be refunded to your Steam Wallet.
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Does Steam return stolen items?

Steam Support does not restore lost items. Items often exchange hands multiple times before a restoration request and this means they cannot be restored without duplicating them or removing them from another innocent user's inventory.
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