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Can I dispute a PlayStation charge?

A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*. However, we may reduce your refund amount based on how much you have used the service.
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Does PlayStation ban your account after disputing a charge?

A chargeback, or payment reversal, occurs when a financial institution cancels an existing payment at your request. As a chargeback can indicate you suspect fraud or account take-over, we will suspend your account or console to protect it while we investigate.
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Can you refund PlayStation games and get money back?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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How do I cancel a PlayStation transaction?

  1. Go to Settings > Account Management > Account Information > PlayStation Subscriptions.
  2. Select the subscription you want to cancel.
  3. Select Cancel Subscription.
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How do I get a refund from PlayStation?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type.
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Is Sony PlayStation Stealing Your Money?

How long can a PlayStation refund take?

Returns Processing: Once we receive your return, we will process it within 10 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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How do you refund money on PS5?

How To Refund A Game On PS5
  1. Go to the refund requests webpage on the company's support website and click on the "Request Refund" button.
  2. The Support Bot will ask you if you are the owner of the account for the Playstation Network that was charged. ...
  3. The Support Bot will want to know why you want a refund.
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Can I cancel a pending transaction from PlayStation?

You can cancel a game or game add-on purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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How do I stop my PlayStation from charging my card?

  1. Go to Settings > Users and Accounts.
  2. Select Account > Payment and Subscriptions > Payment Methods.
  3. Choose one of your payment methods, press the options button and select Remove.
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How do I contact PlayStation customer support?

Dial 1-800-345-7669 to call PlayStation for immediate assistance.
  1. Calling the customer service line is the fastest way to get in touch with PlayStation for assistance with technical issues or account problems that you're having.
  2. Have your account information handy so the representative is better able to assist you.
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How do I get my money back from an online purchase?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.
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How does PlayStation Store refund work?

Your game purchase, add-on, subscription, or preorder will be refunded via the original payment method, except for select payment methods listed in the fine print. In those cases, your PSN account will receive in-store credit. You can get a refund for subscriptions to PlayStation Plus and PlayStation Now.
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Does PlayStation do ban appeals?

Can I appeal my PSN suspension? Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt.
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Can you get banned for abusing refunds on Xbox?

Abuse of the refund policy or Xbox Support to gain unauthorized refunds is fraud. It's for this reason that attempting to circumvent the refund policy is strictly prohibited and can lead to enforcement action.
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How long will PlayStation ban you?

Suspensions are normally temporary and bans are permanent. Suspensions usually last from one to seven days; but staff can make them longer at their discretion (depending on the offense).
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Why is PlayStation taking money from my account?

It could be possible that someone has used your payment details to make a purchase on PlayStation Store. If you believe this to be the case, contact your card provider (the number is on the back of the card) immediately to report unauthorized use.
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How do I stop spending money on PS4?

How to set a spending limit online
  1. Go to Settings > Parental Controls/Family Management > Family Management.
  2. You may need to re-enter your account password.
  3. Select the child account you want to set restrictions for and select Applications/Devices/Network Features > Monthly Spending Limit.
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Can I cancel a pending transaction and get my money back?

Credit card issuers don't have the ability to cancel pending transactions until they've been finalized. If you need to eliminate a transaction before then, contact the merchant who placed the charge because they have the ability to ask for the hold to be released.
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Can a pending purchase be Cancelled?

Your card issuer is not able to alter a transaction until it's finished, making cancelling a pending one a bit tricky. Your best bet is to contact the merchant who placed the charge, so they can contact your card issuer and request the transaction be reversed.
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Will pending transactions be Cancelled if I cancel my card?

No. Any pending transactions that have already received authorization will be processed and paid.
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How do I cancel a transaction on PS5?

1) How do I cancel an order? Go to Order Look Up and select Cancel if your order hasn't already been processed.
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How to contact PlayStation support reddit?

PlayStation Support (1-800-345-7669)
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