Can I email Epic Games for a refund?

Email Epic Games at help@epicgames or [email protected] to get support from customer service.

Can I ask Epic Games for a refund?

Games and products are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record.

How long does Epic Games take to respond to emails?

We will make every reasonable effort to respond to your initial request within the time frames below: 24 hours for issues classified as Critical. 48 hours for issues classified as Urgent. Three days for issues classified as High.

Does Epic Games refund instantly?

For self-refunded games or refunds requested from Player Support, refunds may take 3-14 business days to return to your account depending on the type of payment method you used. If you have not received a refund after this time period, please contact your payment method provider as they will be able to assist.

What is the official email for Epic Games?

Epic Games support emails are from the following domain: @support.epicgames.com.

How to Request an Epic Games Store Refund - Epic Games Support

How do I report an email to Epic Games?

If you think you've found a vulnerability on one of our sites or within our products, please report it to us by either emailing [email protected], or directly submitting it to our HackerOne bug bounty program. Once submitted our team will work with you to validate, resolve, and award your findings as appropriate.

How many refunds does Fortnite allow?

Even if the item you want to return is eligible, there is still a cap on how many refunds you can actually request in a given timeframe. Every Fortnite account has a maximum of three returns (denoted by little ticket icons) and these can be depleted if you are not careful about how you use them.

How much is Fortnite refunding?

Epic Games Ordered To Pay $245 Million In Refunds To Fortnite Players Tricked Into 'Unwanted Charges'

How long do Fortnite refunds last?

Returning Purchases

These purchases can be returned for up to 30 days. Each account is initially granted 3 Return Tickets. Once you've used a Return Ticket, you will receive another Return Ticket 365 days following the addition of the most recent Return Ticket to your account.

Is Epic support 24 7?

Epic Web Studios offers 24/7 email support with super fast response times during business hours.

Can you message on Epic Games?

Epic Games lets you add other users to a Friends List, which lets you message them, invite them to games, and quickly squad up when you're ready to play.

Does Epic Games support work 24 7?

Full control and support when you need it

Our support specialists are ready to assist you and your project when you need us. All services are operated 24/7 by Epic. We provide dashboards to monitor your live game.

How do I get more than 3 refunds in Fortnite?

You only have a maximum of 3 Return Tickets available for use on your account. You will receive an additional return ticket every 365 days, as long as you have less than 3 tickets. See the list below for what items can be returned. What items can I return?

How do I get my money back from an online purchase?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.

Can I sell my Fortnite account?

Selling your Fortnite is safe and easy

Swappa is the safest and easiest way to sell your Fortnite online and get paid fast. Swappa lets you buy and sell directly with other users, so sellers make more and buyers save more.

Did Epic order to pay $245 million in refunds for tricking Fortnite players?

The Federal Trade Commission has finalized an order requiring Epic Games, the maker of the Fortnite video game, to pay $245 million to consumers to settle charges that the company used dark patterns to trick players into making unwanted purchases and let children rack up unauthorized charges without any parental ...

Do you only get 3 refunds in Fortnite?

Fortnite players get a refund ticket every 365 days. Following everything that is mentioned on the Epic Games website, players cannot have more than three refund tickets at any given point of time. Fortnite is a free-to-play game, so the only way developers can make a profit is via the sale of skins and other cosmetics ...

What type of player gives refunds?

Joke of the Day:

What kind of player gives refunds? A quarterback!

Why do I have negative V-Bucks?

If there are not enough V-Bucks on your account to cover this amount, then this will create V-Buck debt. You can reverse a negative V-Bucks balance by purchasing V-Bucks to cover the amount owed.

How do I get a refund on Fortnite without refunds?

Does Epic respond to emails?

Send your question online via the contact form for Unreal Engine. Fill out your personal (or corporate) info and describe your question or inquiry. Select whether you'd like a sales person to reach out to you or not and submit the query. Epic will reply as soon as they process your request.

How do I contact the CEO of Epic Games?

Sure, email [email protected]!