Can I get a new Oculus if mine is broken?

Yes, you can replace your Oculus Quest 2 headset after it broke after 9 months of use. However, please note that it is not covered under the limited warranty and you will need to purchase a replacement headset.

Can I get my Oculus replaced?

Reach out to Oculus for Business customer support (CS). Provide CS with Device Manager ID and device serial number. Customer support will initiate a swap of the old serial numbers returning to the factory. CS will ship a new device to customer.

Does Oculus give free replacements?

Meta will replace your Oculus Quest or Meta Quest 2 with a new or refurbished device — or refund you either a partial or full price of the headset — if you provide proof of a manufacturer's defect. But the included limited warranty doesn't cover accidental or cosmetic damage and only lasts a year.

Can I get my quest replaced?

It usually takes about 8 to 12 business days from the time you ship your Meta Quest device back to us, we receive it and then send the replacement back to you. Keep in mind shipping and delivery times may vary based on your region, holidays and weather conditions. Advanced replacement is an alternative return option.

How do I claim my Oculus 2 warranty?

If you have a problem with your Product, please visit us at support.Oculus.com for Oculus related products, and portal.facebook.com/support for all other products to get helpful service and contact information, and to submit a claim form to obtain warranty service.

I Bought TWO BROKEN Oculus Quests Just to See if I Could Fix Them

What voids Oculus warranty?

This Limited Warranty is void if (i) a Warranted Product is returned with removed, damaged, or tampered labels or any alterations (including the unauthorized removal of any component or external cover), or (ii) you uninstall any Oculus-issued software from the Warranted Product.

How long does a Oculus Quest 2 last before it breaks?

So far most users seem to still be fine, so at least 2 years.

What happens if your Oculus breaks?

Yes, you can replace your Oculus Quest 2 headset after it broke after 9 months of use. However, please note that it is not covered under the limited warranty and you will need to purchase a replacement headset.

Will the Oculus Quest 2 become obsolete?

The slow end of Oculus Quest

Oculus Quest launched in May 2019 and was replaced in October 2020 by the much-improved Oculus Quest 2, which has been officially called Meta Quest 2 since Facebook renamed it Meta in October 2021. That in turn is expected to be replaced by Meta Quest 3 this year.

How many refunds does Oculus allow?

In other words, users shouldn't expect problems if they request five Oculus Store refunds within 30 days, but anything more than that may be automatically or manually rejected, requiring human intervention — and a “one-time exception.” For brand new Oculus Quest users such as Doug, the advice is therefore simple: Limit ...

Does Oculus have a guarantee?

2-year warranty on all devices. Begins at the point of device activation.

Will Oculus give me a refund?

So long as the software has been used for less than two hours and was purchased within the last two weeks, users should be able to get their money back.

Does Oculus cover accidental damage?

Drops and Screen Damage

Upsie accident protection covers damage to your Oculus from drops, including screen damage and broken hardware.

Does Meta Quest 2 have warranty?

The Meta Quest 2 comes with a limited warranty that lasts for 12 months and covers manufacturing defects. This protects the device from defects that could have occurred during the manufacturing process. However, not all defects will show up during the first 12 months.

What is Oculus return policy?

To request a refund on a purchase in the Oculus Store, you must do so within 14 days of purchase and have used the app for less than two hours. The Oculus store rarely grants refunds granted on subscriptions, films, bundles, content purchased in-app, or apps you have previously refunded and repurchased.

Is Oculus discontinuing the Quest?

The Meta Quest 1, also known as the Oculus Quest 1, will remain usable to play games and access apps. However, the company will only roll out maintenance and security patches until 2024, after which the headset will no longer be supported.

How do I fix my Oculus?

Why is Oculus Quest being recalled?

We are doing so in response to reports from a very small percentage of users who have experienced skin irritation where the foam portion of the facial interface rests on the skin. The safety and comfort of every customer is our top priority.

How to get free $50 dollars for Oculus Quest 2?

Get a Free $50 Gift Card with Oculus Quest 2 Purchases

Use the code OCULUS50 to claim your card at check out. It's not a discount, but it is free money you can use toward other purchases, which everyone can agree is great. VR is changing the gaming sphere in a huge way with support from publishers growing year by year.

How do I get $60 Oculus?

ONE: Any friend who buys Quest 2 using your referral gets you both $60 in Oculus Store credit, for up to $600 per month. TWO: Each referral you send that a friend accepts enters you for a chance to win weekly prizes including $10,000 in store credit (that's a year's worth of free games!).

Can I trade in old Oculus?

Sorry but like most modern electronic devices, especially VR, there are no trade in options. You can always try to sell your old Q1 in order to help reduce your upgrade costs.

What is replacing the Oculus Quest 2?

The Meta Quest 2 (formerly Oculus Quest 2) is the successor to the Oculus Quest that came out on May 21st, 2019. The Quest 2 is a revised model that features a better processor and redesigned touch controllers.

Can I return my Meta Quest 2 to Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.

Is Oculus Quest 3 coming out?

Oculus Quest 3 price and release date

Since then, though, Meta has confirmed the Quest 3 will be arriving in 2023, but we're not entirely sure when.