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Can I refund a game I bought on G2A?

Steam's Refund Policy applies only to games bought on Steam Store and not to keys purchased on G2A.COM. Once you activate a product key on your Steam account, the game is permanently bound to it. This process cannot be reversed.
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Can you refund games from G2A?

Please remember to send such request from the email you registered your G2A PAY account with and provide us with the Transaction ID as well as the amount of the refund (You may specify full refund, or give a precise amount).
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Can you refund a game after buying it?

You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.
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Can I refund a game and buy it again on sale?

I bought a game right before it went on sale. Can I get a refund and repurchase it at the sale price? Yes; if you have not already requested a refund make sure the purchase is eligible and submit a request here. Please note that approved refunds may take up to 7 days to process.
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What happens if you refund a game you bought on sale?

So you get back what you paid for it, if it is still saleable. If you opened and played a sealed game, the return may be refused or you may get 'store credit'. If you purchased a used game, it depends on the store's policy, but be grateful for anything over 'store credit', with receipt.
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Should You Buy Games on G2A?

Can you refund a game because you dont like it?

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter.
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How long until you can refund a game?

Refund eligibility

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time.
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Is it risky to buy from G2A?

Yes, G2A is completely legal and reliable. G2A is an online marketplace where you can purchase Steam keys and other store keys for various video games. Since its inception in 2010 G2A has been building partnerships with other companies, and now works with some of the biggest brands, like Microsoft and Google.
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Can you cancel a G2A purchase?

If you are sure that you did not pay for your order yet and no money was charged on your account then you can go to your Orders history tab and mark it as cancelled. If you want to cancel an order that has not been paid yet, you can also just leave it unpaid without any consequences.
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Why are G2A games so cheap?

Why is everything on G2A so cheap? Many sellers on G2A Marketplace are wholesalers who purchase game keys straight from the developers and publishers in bulk. Since they buy a large number of products at once, they purchase them at much lower prices. This means they can in turn offer their customers great discounts.
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Can I sell a G2A key that I bought?

G2A.COM has the perfect solution: if you purchased a key for a game that you already own or don't want to play, then you can sell it at the marketplace.
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Can you get banned for buying G2A keys?

Can you get banned from Steam for using g2a? just kidding, no, they can't. you buy game keys from g2a, not pirated games.
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Why did G2A ban me?

In most cases, a temporary suspension is a result of a routine verification process that each offer created on G2A.COM may go through. . Whenever it happens, you can easily address this issue by clicking the "Request Unlock" button directly in the notification or in the "Offers"" tab, next to the product in question.
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Can Steam ban you for using G2A?

However, it's not likely for you to be banned from Steam for buying games on G2A. Valve really doesn't have a viable way of tracking which keys were obtained through illegitimate methods (not all G2A keys are illegitimate); they're really only able to be reported through the game developers or publishers.
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What does G2A stand for?

Go2Arena, according to their Wikipedia article. en.wikipedia.org.
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Is G2A money laundering?

The last step in the selling process is as important as selling itself. As a result of which, we have developed several solutions to build a bridge between us and our sellers. We are fully compliant with the Anti-Money Laundering regulations.
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Can you refund a game with exactly 2 hours?

“Valve will, upon request via help.steampowered.com , issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.”
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What happens when you refund a game?

You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you'll receive the full value of your purchase back.
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Does Steam actually refund games?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.
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Can I return an opened game?

Can I return a video game to a different store? Typically no store will take back an opened game unless it is defective and swap for the same title. If it is still sealed, you should be able to return it to any location of the store you bought it, but not any store.
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Why can't I get a refund on G2A?

Once you activate a product key on your Steam account, the game is permanently bound to it. This process cannot be reversed. If you purchased the wrong product, the seller may not be able to give you a refund on G2A.COM since the key has been redeemed and cannot be used again.
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Does G2A sell stolen games?

But Factorio developer Wube Software took G2A at its word. Nearly a full year later, G2A has come forward to say... yes, after looking into things, it had indeed sold keys for Factorio which were stolen.
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Are G2A games stolen?

G2A allows its users to take game keys obtained from outside sources—such as bundles or third-party online stores—and resell them for a price they set themselves. But developers have long said that many of those games' keys come from purchases made on other platforms with stolen credit cards.
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Do G2A game keys expire?

When you say it will expire after one month does that mean that you rent them for 1 month and then they are gone? Not at all. It only means, that after the purchase you have one month to activate the key before it becomes irredeemable.
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