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Can I refund a PS5 console?

Returns Window:
For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.
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Does PS5 have a refund policy?

Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.
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Does PlayStation have a refund policy?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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How do I get a refund on PS5?

How to request a refund on a PS4 or PS5 game
  1. Go to playstation.com/en-us/support/store/ps-store-refund-request/.
  2. Select Request Refund. ...
  3. If you were the owner of the account that was charged, select Yes in the chat window that opens up. ...
  4. Select why you'd like a refund. ...
  5. Select why you're returning the game.
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How do I cancel a purchase on PS5?

  1. Go to Settings > Users and Accounts.
  2. Select Account > Payment and Subscriptions > Subscriptions.
  3. Select a service > Cancel Subscription.
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How to Request a REFUND on PS5 Games, DLC & Subscriptions (Easy Method)

How long does PlayStation refund take?

d. Returns Processing: Once we receive your return, we will process it within 10 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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Can you undo a purchase on PlayStation Store?

You can cancel a digital content purchase within 14 days from the date of transaction, provided that you have not started downloading or streaming it.
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Can I return my PS5 for a new one?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement PS5 console, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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How do I get a refund on console?

Issue a full refund using the Play Console website
  1. Open Play Console.
  2. On the left menu, select Order management .
  3. Select the subscriptions you'd like to cancel and/or refund. To find an order, you can search by order ID or the user's full email address. ...
  4. Select the appropriate refund reason.
  5. Select Submit.
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How do I return a PS5 online purchase?

Initiate a return from My Orders

Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return.
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What does PS5 warranty cover?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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Can I return my PS5 to target?

Enjoy free & easy returns

We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.
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Can you return open PS5 target?

If your video game has been opened and/or used, it will only be eligible for exchange (not return) and can only be exchanged for the same title for either the same or a different gaming platform.
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Can you return opened PS5 to Gamestop?

We do not accept returns of:

Any product(s) that has been opened (taken out of its plastic wrap). Any product(s) not in its original condition. Any product(s) that is damaged, played, or is missing parts. Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.
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How long do I have to return a PS5 to Walmart?

The 14 days start either from purchase in-store or from the date of arrival if purchased online and delivered to you.
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Can you refund preorders PS5?

PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream.
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Does GameStop refund consoles?

We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement. GameStop reserves the right to limit, or decline returns or exchanges regardless of whether the customer has a receipt. All returns require a receipt or a GameStop.com order number.
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Can I return a console to game?

GAME operates a 28 day Goodwill returns policy online

Any product (excluding gift vouchers/gift cards*/digital downloads**) may be returned for refund or exchange within 28 days of the purchase date, providing that the seal remains unbroken.
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How long does it take for a refund to be approved?

We issue most refunds in less than 21 calendar days. However, if you filed on paper and are expecting a refund, it could take four weeks or more to process your return. Where's My Refund? has the most up to date information available about your refund.
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Can I return my ps5 to Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store.
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How long is PlayStation warranty?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).
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What happens if you chargeback PlayStation?

As a chargeback can indicate you suspect fraud or account take-over, we will suspend your account or console to protect it while we investigate. If there is no lawful reason for the chargeback (e.g. no legal right to a refund), your account will remain suspended until the debt is repaid.
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How do I restore my PlayStation to sell?

Initialize your PS4™ system

Initialization of your PS4™ system restores system settings to default values. It deletes data saved on system storage and deletes all users and their data from the system. Initialize the system under (Settings) > [Initialization] > [Initialize PS4] > [Full].
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Can I call PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that you're having so they can assist you.
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