Can I refund a Steam game I just bought?

Steam Support :: How To Request A Refund. Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.

Can you refund a Steam game after buying it?

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter.

Can you get a Steam refund after 2 hours?

Steam's refund policy requirements

There are some things to keep in mind before you try to request a refund on Steam. It's theoretically possible to submit a request for any game that you've bought on Steam, as long as you purchased it less than 14 days ago and haven't played more than two hours.

Will Steam refund a game after 14 days?

Can you get a steam refund after 14 days? Yes, it's not a hard limit. However, the chances of succeeding will be lower. You have to give a reasonable explanation on why didn't you refund it earlier, e.g. your PC was broken and you couldn't test if the game would run in the 14 days.

How do I refund a game on Steam after 2 hours and 14 days?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.

How To Refund A Game On Steam | 2023 Tutorial | SEE DESC.

How many refunds does Steam allow?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

What is steams refund policy?

You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase. Such refunds are on a case-by-case basis.

What are exceptions on Steam refunds?

Exceptions are made on a case by case basis. Most successful exceptions are made when someone is just beyond the limits, not when they are 2 years past the purchase and several dozen hours or more into a game. There is zero chance to get a refund for a game you bought 2 years ago.

How many times can you refund the same game on Steam?

You could theoretically refund it any number of times, but your total play time will stop at 2 hours before they stop allowing you to refund it. Also note: you have a 2 week time limit to use those 2 hours of play time and it will be tracked from the first time you purchase the game.

How do I ask for a refund?

How long does Steam take to approve a refund?

A Steam refund will usually be reviewed within a few hours, but might take up to a week of approval (though extremely rare). If approved, you will receive a full refund through whichever payment method you used to purchase the game.

Can I buy the same game on Steam twice?

It is possible to buy multiple physical editions, but digital editions purchased will be tied to the account on which they were purchased. Steam Users: You can purchase additional copies as a gift.

Is Steam generous with refunds?

Steam is pretty generous with returning games and issuing refunds, but there are a few limitations. To return a game, you must: Request a refund within 14 days of purchase. Have logged less than 2 hours of playtime in the game.

Does Steam refund reject money?

Generally, if you decline a gift, it will be deleted, and the sender will automatically receive a refund. However, if the gift was sent from the sender's gift inventory, it will not be refunded, and instead just remain there. It can be re-gifted or redeemed at will.

What counts as refund abuse?

Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.

What is 60% Steam refund?

But it gives you an understanding on how many games could be affected by refunds. 60% of all owned paid games on Steam were either played for less than 2 hours or not played at all, meaning they should be eligible for refund if players cared enough to request it withing the 14 days of purchase.

What was the first game bought on Steam?

In November 2004, Half-Life 2 was the first game to be offered digitally on Steam and require installation of the Steam client to play for retail copies. During this time users faced problems attempting to play the game.

Is it against Steam rules to have 2 accounts?

Can I make a new Steam account and keep my games? you can share libraries with your old account, but you will not own the games on the new account, so you won't be able to download mods, dlc, etc… the games just won't be 100%, some will, but mostly not.

What happens if you buy an extra copy of a game in Steam?

Your extra copies will be available to give away once the game or game package has been registered to your Steam account.

Can I transfer money from Steam Wallet to bank?

Unfortunately, there is no direct way to transfer or take out money from your Steam Wallet to a PayPal or bank account.

Is Steam support 24 hours?

Steam Support - 24 HOURS. Sign in to get personalized help for 24 HOURS.

What is a good reason to request a refund?

The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.

What if customer asks for refund?

Responding to an angry customer who demands a refund

Hi [Name], We're so sorry to hear you're not happy with your product, but we also fully respect your decision. We've processed your refund request, and you should expect to see the amount appear in your bank account in the next couple of business days.

How do you say no refund nicely?

Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, "I looked into your situation and our refund policy does not allow one in this case." Consider indicating that you spoke to a manager to add to the authority.

Is not refunding illegal?

Businesses can't take away a consumer's right to a refund or replacement for faulty products or services. It's illegal for businesses to rely on store policies or terms and conditions which deny these rights. For example, policies which say 'no refunds' or 'no refunds or exchanges on sale items'.