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Can I refund my Steam Deck?

For Valve Index, Steam Deck and related components and accessories (individually and collectively "Hardware") you have the right to cancel any purchase of the Hardware on Steam within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the Hardware purchased.
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Can Steam purchase be refunded?

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter.
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Is Steam generous with refunds?

Steam is pretty generous with returning games and issuing refunds, but there are a few limitations. To return a game, you must: Request a refund within 14 days of purchase. Have logged less than 2 hours of playtime in the game.
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Is Steam Deck worth buying?

If you're using it at home as a replacement for a high-quality PC to play games, then the Steam Deck is a no-brainer purchase. If you're attempting to use it as a travel device, however, it's important to consider its limitations, and how and when you'll be using it most.
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Is 512GB Steam Deck worth it?

If your budget can handle it, go for the $649 512GB Deck because it's undoubtedly the best. And unless you're cash strapped, avoid the $399 64GB model due to its slower run and boot speeds. All that said, you're likely to enjoy whichever Steam Deck you decide to buy. Valve has created something special.
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Do I Regret Returning My Steam Deck?

How long can Steam Deck last?

The battery has a 40Wh capacity, which is pretty good for something this size. But the AMD APU inside is pretty powerful, which means, in the right circumstances, it can destroy the battery life. Valve's initial claims are a vague 2-8 hours, but it's perfectly possible to drain it in less than two hours.
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What counts as refund abuse?

Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
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Can Steam refuse a refund?

It is worth noting that although Valve is pretty relaxed about Steam refunds you can still be denied a game refund request if the company suspects that you are abusing the system. So don't go requesting refunds constantly or trying to use the system to speedrun games and then ask for a refund.
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How many refunds is too much Steam?

Is there a limit to how many purchases I can request a refund for? You can submit any number of refund requests for eligible purchases.
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Can I get a refund on Steam after 14 days?

You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.
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How much does Steam refund?

You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you'll receive the full value of your purchase back.
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How do I ask for a refund?

Strong ways to request a refund in English
  1. – I feel you should, at the very least, refund the sum of €50 I paid for … (strong)
  2. – I insist that you refund my money at once (strong)
  3. – I must insist on a full refund immediately (strong)
  4. – I'd like a refund.
  5. – I want to have my money back.
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How long does Steam refund approval take?

Typically, Steam processes refunds within 7 to 14 business days from the date of the request. However, the exact processing time may be affected by factors such as the volume of refund requests, the payment method used, and the amount of time it takes to resolve any issues with the refund request.
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Does Steam have unlimited refunds?

No, there's a frequency limit. The particulars are not known, but if you request lots of refunds eventually you'll get a warning. The measure to prevent repeated refunds of the same game is that refunding does not reset/remove playtime. The rule is 120 minutes of total playtime, not 120 since you purchased it.
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How do I refund a Steam game with more than 2 hours?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.
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What is the most refunded game on Steam?

Rust developer Garry Newman has given an indication of how much Steam's refund system can affect a particular game. In a post on Twitter today, Newman revealed that the survival game has been refunded 329,970 times, returning a total of $4.38 million to players.
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Is refund scamming illegal?

Is “Return Fraud” a Crime in California? Return fraud can lead to theft charges. Return fraud is activity which can lead to the filing of theft or shoplifting charges in California. The most common return fraud schemes involve the return of stolen or altered merchandise for cash or store credit.
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Is refunding and keeping the item illegal?

Refund theft, also known as refund fraud, refund scam or whitehouse scam, is a crime which involves returning goods ineligible for refund to a retailer in exchange for money or other goods. The goods returned may have been acquired illegally, or they may be discarded damaged goods.
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What is a false refund?

False refunds are when no actual return of goods or pricing adjustments are made —they are merely recorded. This allows cash to be taken from the register while the cash still balances to the register records. Instead of cash, refunds can be made to the fraudster's credit card or an accomplice's card.
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What happens if you cancel Steam Deck?

Can I cancel my reservation? Yes, you can cancel your reservation on this page. If you cancel within 30 days, you will be refunded to whatever payment method you used. If you cancel after 30 days, your reservation fee will be refunded to your Steam Wallet.
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Can Steam Deck overheat?

The Steam Deck is a popular device that has been prone to overheating. If the unit overheats, it can cause extensive damage to your property. It's important to be aware of the signs of an overheating Steam Deck unit and take the necessary precautions to prevent this from happening.
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Is it OK to play while charging Steam Deck?

Yes. The author of this thread has indicated that this post answers the original topic. It is. After charging the Deck disconnects the battery when it's full, to reduce wear on it.
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Can you refund a Steam game with 3 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.
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Why does it take 7 days for Steam refund?

It takes some time for the steam support to process your request for a refund, it depends also if it is saturday, sunday, since most people are not working and it takes them some more time, however there are still some requirements, like: limits of 2 hours playtime or 14 days after purchase.
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How do I manually refund on Steam?

How to Refund a Game on Steam
  1. Go to help.steampowered.com and log in to your Steam account.
  2. Click Purchases.
  3. Click the game you want to refund. ...
  4. Click I would like a refund.
  5. It will offer you tips on how to fix gameplay or technical issues.
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