Can I return a game on Steam?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

How do I refund a game on Steam?

Click on the game you'd like to get a refund on. Then select the reason you want a refund. Choose how you'd like a refund. Select either to refund into your Steam wallet or directly to the original payment method you used.

Will Steam refund a game over 2 hours?

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store.

Can I refund a Steam game after 14 days?

Purchases made significantly outside of the 14 day refund window are not eligible for a refund request. My refund request was denied. Can I contest this decision? If you feel that there has been an error in the handling of your refund inquiry, please submit another request at help.steampowered.com.

Can you refund a Steam game and still play it?

Technically yes, but it's of limited value to do so. You have 2 hours of play time for refunds, but it tracks your play time through any number of times you own the game. If you play for an hour, refund the game, buy the game again, you only have 1 more hour left before you can't refund it again.

How To Refund Games On Steam (2022)

How do I ask for a refund?

What is Steam's refund policy?

You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase. Such refunds are on a case-by-case basis.

How long do Steam refunds last?

In-game purchases: A Steam refund is available on purchases made in games from parent company Valve for up to 48 hours after purchase, as long as the games hasn't been played, modified, or transferred. Gifts: If a gift hasn't been redeemed, it can be refunded within 14 days.

How many refunds does Steam allow?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

Is Steam refund available within 24 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

Can you sell a Steam game?

Currently, you can only sell a game on Steam if you're the official owner or developer. You can't sell a game you bought from Valve – Steam's parent company – or from third parties.

What is Steam Wallet?

The Steam Wallet is a digital currency method created by Valve in use with Steam. It was released in December of 2012 along with the Community Market, and are used to purchase items on the Market, as well as being able to purchase software and other content from the Steam Store.

What is a good reason to ask for a refund?

The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.

What if customer asks for refund?

Responding to an angry customer who demands a refund

Hi [Name], We're so sorry to hear you're not happy with your product, but we also fully respect your decision. We've processed your refund request, and you should expect to see the amount appear in your bank account in the next couple of business days.

How do you say no refund nicely?

Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, "I looked into your situation and our refund policy does not allow one in this case." Consider indicating that you spoke to a manager to add to the authority.

What are valid reasons for a return?

Why should we keep free returns?

“Charging for returns can deter customers from over-buying sizes since at least 10% of returned goods cannot be resold or need to be repaired.” Halka discussed how retailers find it challenging to keep enough products in stock when customers buy multiple items.

Is a 7 day return policy legal?

The Department of Trade and Industry (DTI) has reiterated that the “No Return, No Exchange” policy is prohibited and is considered deceptive sales act under the law. Republic Act No.

Does Steam accept UPI?

Just select the amount of Steam Wallet funds you wish to purchase, choose your preferred payment method and complete the transaction. You will instantly receive the Steam Wallet Code on the payment confirmation page and via email. Pay conveniently using Paytm, UPI, Mobikwik, Net Banking, FreeCharge, Simpl, and LazyPay.

Do Steam cards expire?

Thankfully, your Steam gift card will never expire! You can use your voucher to add funds to your Steam wallet whenever you want.

Is Steam safe to pay?

Steam Uses HTTPS to Secure Purchases

When you buy a game on Steam through your browser or the Steam client, your purchase is as secure as any other website that uses modern HTTPS encryption. The information that you sent to Steam for your purchase, including your credit card info, is encrypted.

How much does Steam charge to sell a game?

There is also a 30% commission on every sale made on Steam, which means you'll make 70% of every sale. For example, if your game is sold for $10, you'll make $7 and Steam will make $3. There are also a whole bunch of best practices when it comes to your store listing, but for that, you best watch the video above.

Is it legal to resell Steam games?

Sell a Steam game? The licenses you have are non-transferable, there's no way to sell them. If you mean to publish a game you've made yourself then the answer is ofcourse no, it's not illegal.

How much does Steam get per game sold?

Steam takes its 30% cut, although some developers may have negotiated a smaller cut, for example for exclusivity. But this number is probably the standard for indie game developers. Steam also has a 100$ fee per game, which may be more relevant for lower numbers.

Why does it take 7 days for Steam refund?

It takes some time for the steam support to process your request for a refund, it depends also if it is saturday, sunday, since most people are not working and it takes them some more time, however there are still some requirements, like: limits of 2 hours playtime or 14 days after purchase.