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Can I return games at GameStop?

You can return most items in-store, online or by calling our customer service at 1-800-883-8895; online orders may be returned in-store without a fee, and shipped returns will incur a fee of $8.99. To process your return, please provide your in-store receipt or GameStop.com order number.
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Can I return a game to GameStop if I opened it?

Be aware that GameStop considers games “opened” once the shrink wrap is removed. If it's opened, your only option is an identical exchange within 30 days of your purchase. This protects you if the product is damaged through no fault of your own.
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Does GameStop take unopened games?

We accept games purchased from any retailer, without proof of purchase.
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Can I return a game to GameStop if I don't like it?

GameStop Return Policy. We value our customers and are committed to providing quality support when things do not go as planned. You have fifteen (15) days from your in-store purchase or receipt of shipment of a new item, and seven (7) days for a used item, to exchange or return, unless noted in our exceptions.
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Can you return games to GameStop without the box?

Any time you buy new electronics from GameStop, hold onto all that packaging you open at home (and try not to tear it apart). You won't be able to make an exchange or return electronics to GameStop without having them back in the original packaging.
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Gamestop Return Policy Rage

Do you need an ID to return a game at GameStop?

Returns and exchanges are subject to the following guidelines: A receipt is required, and valid ID may be required for all returns and exchanges. Unopened new and used merchandise may be returned or exchanged within 30 days of purchase.
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Can you trade in your games at GameStop for cash?

You can choose to receive in-store-credit for max-value on your items, or get paid in cash.
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Can you return an unopened game to a different store?

If it's the exact same title, down to the UPC code and contents, and it's unopened, you can return the game to a store you bought it at previously, if you have a receipt for it. That isn't return fraud, as you bought it in two places with receipts.
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Can I return a game to GameStop that was part of a bundle?

We do not accept returns of:

Any product(s) not in its original condition. Any product(s) that is damaged, played, or is missing parts. Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.
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Can I refund a game and buy it again on sale?

I bought a game right before it went on sale. Can I get a refund and repurchase it at the sale price? Yes; if you have not already requested a refund make sure the purchase is eligible and submit a request here. Please note that approved refunds may take up to 7 days to process.
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Can you return open games?

Can I return a video game to a different store? Typically no store will take back an opened game unless it is defective and swap for the same title. If it is still sealed, you should be able to return it to any location of the store you bought it, but not any store.
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Does GameStop pay for old games?

Popular electronic game store GameStop offers a trade-in program called GameStop Trade that allows you to exchange your old electronics for store credit or cash.
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How many games can you sell to GameStop?

How many times can you trade in a game at Gamestop? You could trade as many games as you want but remember you don't get as much money when you sell it compare to the amount of money as you buy it for if it was bought at around the same time.
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What are the rules for trading in games to GameStop?

Trade Instructions
  • Take your Saved Trade Summary to a GameStop store before it expires.
  • Make sure to bring all of the items you want to trade with you to the store.
  • Charge any device(s) you are bringing in for trade.
  • Bring any cords, power chargers and related accessories for products you are trading.
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How long do GameStop refunds take?

The time it takes for GameStop to refund a cancelled order depends on the circumstances surrounding your situation. However, GameStop has a no-questions-asked within 14 days return and exchange policy. Usually they take 3-5 business days to refund a cancelled order.
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Does GameStop ask for ID for mature games?

GameStop policy is if you are purchasing a M rated game then you must provide a source of ID.
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Do I need my receipt for GameStop warranty?

To obtain PRP service under this Plan, Customer must bring the Product, this Plan and the sales receipt, as proof of purchase, to a GameStop or EB Games retail store.
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Is it a good idea to sell games to GameStop?

Using these trade-in tricks at GameStop can get you up to 48% extra cash for your video games. So if you need to fill up your gas tank by the end of the week or you need a boost to help you make rent, selling your video games (after you've finished them, of course) can be a great way to make money on a deadline.
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Does GameStop trade in value change?

GameStop's offers for trade-ins will vary from one day to the next. The company claims that any offers quoted on its website are good for one business day, meaning your game or console could be worth more tomorrow or next week. It all depends on the demand for the product in the stores.
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How long can GameStop hold a game for you?

Items held for 7 days. Charged at time of pickup.
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Does GameStop buy used games from people?

"GameStop will pretty much buy anything (except sports titles that are more than 3 years old).
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Does GameStop check if used games work?

A: GameStop tests all of their games, consoles, and accessories when they are traded in. I had this 20th anniversary edition new and it lasted less than a year, bought a used one because I loved the style so much and that only lasted a month or two.
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Does GameStop clean consoles before they sell them?

Typically, someone at your local store will clean and reformat a system so it can be re-soled as pre-owned. Refurbishment means something was either damaged beyond local repair or required additional attention at the shop.
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Can I refund an old game?

Generally, old games won't be refunded, no... however, the easiest way to check is to go into your purchase history and, if it's refundable, there will be a refund button there. Was this reply helpful?
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How many times can you refund a game?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.
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