Can I return my iPhone if I damaged it?

Items ordered online from Apple that arrived damaged or are incorrect can be returned to any U.S. Apple Store, or by contacting Customer Service at 1-800-676-2775.

Can I return an iPhone if I used it?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.

Can you trade in a broken iPhone for a new one?

An iPhone with a broken screen doesn't have any value for Apple trade-in. It can only be recycled for free. The trade in value for Apple goes to nothing if there's a crack. Some phones still have a resale value even with damage but that is usually a much newer model and depends on the extent of the damage.

How long do you have to return a faulty iPhone?

Returns policy

Returns are subject to the Apple Online Store Terms and Conditions . For iPhone/iPad returns, please refer to the iPhone/iPad Return Policy section below. For eligible products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return.

Can opened iPhone be returned?

For eligible iPhone, Mac, iPad, Apple Watch and third-party products, you have up to 15 calendar days from the time you receive your item(s) to initiate a return. Items ineligible for a return include: Opened memory. Opened software*

How to Recover Data from Dead or Broken iPhone - 2021 iPhone Data Recovery

What is Apple replacement policy?

If a defect exists, Apple, at its option and to the extent permitted by law will (1) repair the product at no charge using new or refurbished parts, (2) exchange the product with a functionally equivalent product that is new or refurbished, or (3) refund the original purchase price.

Can you return a phone if you have opened it?

Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.

What is Apple policy on replacing damaged iphones?

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories.

What do I do if my iPhone is damaged?

Will Apple replace a faulty product?

If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, Apple will either (1) repair the hardware defect at no charge, using new or refurbished parts that are equivalent to new in performance and reliability, (2) exchange the product with a ...

Can I trade my phone in if it's cracked?

Trade-ins with screen damage may receive partial value but they don't qualify for promotions. If you have Protection<360>, you may place a claim to repair or replace your damaged device. If you have other Device Protection, you may place a claim to replace your damaged device.

Can I sell my iPhone if its broken?

The short answer is yes you can sell your iPhone!

Broken iPhones are often worth considerably more than you might imagine – if you sell them to the right buyer like a buyback program.

How much is iPhone 14?

How much the iPhone 14 costs. There are three options when it comes to picking up the base iPhone 14, depending on how much internal storage space you want. The iPhone 14 is offered with 128GB, 256GB, and 512GB for $799, $899, and $1,099, respectively.

Can I refund my iPhone 13?

If you change your mind, you can return your Standard or Configured-to-Order hardware to us within 14 calendar days of delivery.

What to do with an iPhone before returning it?

Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.

Is returning iPhone free?

The best part is that return shipping is completely FREE. Also, it's important to note that Apple will almost always be able to help you out if it's been over 14 days since you were given the gift. Just call Apple at (800) MY–APPLE and they can help you out.

What is considered physical damage on iPhone?

Most alterations of this type are cosmetic but involve opening the device case in a way that can void the manufacturer's original warranty and is considered physical damage. Hardware modifications include, but are not limited to: bezels or cases that involve opening the case and removing the original housing.

What is Apple accidental damage?

“Accidental Damage” means physical damage, breakage or failure of Your Covered Equipment due to an unforeseen and unintentional event occurring either due to handling (e.g., dropping the Covered Equipment or through liquid contact) or due to an external event (e.g., extreme environmental or atmospheric conditions).

Is Apple accidental damage worth it?

Overall, AppleCare significantly reduces the stress and cost of accidental damage repairs or replacement devices, and eliminates the cost of repairing hardware failures, but it is a notable extra expense for coverage that still has some deductibles and limitations on claims.

Does Apple cover accidental damage?

Both AppleCare+ and AppleCare+ with Theft and Loss are insurance products that provide 24/7 priority tech support¹ and hardware coverage,² including unlimited incidents of accidental damage protection.

Does Apple iPhone warranty cover accidental damage?

Accidental damage isn't covered by the Apple warranty.

How long do you have to return a faulty phone?

You have 30 days to return the phone to the retailer for a full refund. You have to prove that the fault was there when you purchased the phone. Alternatively, or after 30 days, the retailer can repair or replace it.

Is it OK if the back of my phone is broken?

Having a cell phone with broken back glass can not only be embarrassing but it can adversely impact the functionality of your phone's camera and basic operations. In many ways it is like having a crack in your vehicle's windshield – at some point you know it will need to be fixed.

What do phone companies do with returned phones?

Here's the best part. The buyer will refurbish the phone to bring it back to like-new condition. They might use spare parts from other phones, or third-party parts. These can include things like new screens, new buttons, and new batteries.