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Can I return my PlayStation?

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.
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Is it possible to return a purchase on ps4?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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How do I return my ps4 console?

Initiate a return from My Orders

Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return. Follow the on-screen instructions to print the return label.
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Does PlayStation accept PS5 returns?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement PS5 console, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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Are PlayStation refunds easy?

You can request a refund for games, DLC, preorders, movies, and subscriptions such as PlayStation Now from the PlayStation Store within 14 days of purchasing them. Requesting a refund is as easy as taking a few minutes to chat with a Sony representative.
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How to get a FULL REFUND on PS4 GAMES/DLC (EASY METHOD)

What is PlayStation's refund policy?

A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*. However, we may reduce your refund amount based on how much you have used the service.
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Can I get a refund if I dont like the game PlayStation?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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How long does a PlayStation refund take?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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How do I get a refund from PlayStation Store PS5?

Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund. You'll be in contact with a Customer Support bot to walk you through the rest of the way.
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Can I return my PS5 to Best Buy?

If you want to return or exchange your purchase, please know that you can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange.
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Can you return consoles to GameStop?

We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement. GameStop reserves the right to limit, or decline returns or exchanges regardless of whether the customer has a receipt. All returns require a receipt or a GameStop.com order number.
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What to do before returning PS4?

Initialize your PS4™ system

Initialization of your PS4™ system restores system settings to default values. It deletes data saved on system storage and deletes all users and their data from the system. Initialize the system under (Settings) > [Initialization] > [Initialize PS4] > [Full].
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Can you return opened PS4 system to target?

Electronics and entertainment items (excluding Apple® products) must be returned/exchanged within 30 days.
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How much do you get for returning a PS4?

How much can you trade a PS4 in for? Depending on the model of your PS4, you can receive anywhere between $120 to $200 for trading in your console.
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How do I cancel my PS4 for resale?

How to deactivate a PlayStation console
  1. Go to Settings > Account Management > Activate as Your Primary PS4.
  2. Select Deactivate > Yes.
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How do I cancel a purchase on PS4?

How to cancel a PlayStation subscription online
  1. Sign in to Account Management.
  2. Select Subscription from the menu on the left of the screen.
  3. Select Cancel Subscription next to the subscription you would like to cancel.
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Can you return a PS5 console?

Returns Window:

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.
Takedown request View complete answer on direct.playstation.com

How do I return a purchase on PS5?

How To Refund A Game On PS5
  1. Go to the refund requests webpage on the company's support website and click on the "Request Refund" button.
  2. The Support Bot will ask you if you are the owner of the account for the Playstation Network that was charged. ...
  3. The Support Bot will want to know why you want a refund.
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Can you refund a PS5 at Walmart?

Walmart's return policy for consoles is 30 days from the date of purchase if bought in-store or from receipt if purchased online. You can return them either online or in-store for a refund or exchange.
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Can I return my ps5 to target?

You can return your damaged or defective item to any Target store for a full refund with no stocking fees. If you wish to send your damaged or defective item back for a refund, please contact Target.com Guest Services at 1-800-591-3869. They will help to schedule a pickup for the damaged or defective item.
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How do I return a Sony product?

If you have received a damaged, defective or incorrectly shipped Product, within 14 days, please call or text us at 1-800-249-SONY (7669) or via chat from the Website. See the Terms and Conditions for complete details regarding our Return Policy.
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Can you refund games on console?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund. You can request a refund on your Xbox order history page.
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How to get a refund from PlayStation Store reddit?

North America (Canada & United States)
  1. Use the Refund Chatbot - OR -
  2. Contact PlayStation Support via Live Chat (Go to DIGITAL CONTENT > CONTACT US during operating hours) - OR -
  3. Contact PlayStation Support via phone at 1-800-345-7669.
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Does Sony refund games?

Buying a game, a bit of downloadable content, a movie or any number of other digital items from the PlayStation Store doesn't have to be an irreversible choice - Sony does have a refund system in place to let you get your money back.
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Can you return PlayStation games to Walmart?

Video games can be returned to any Walmart store whether they were purchased in person or online. Video games purchased in store cannot be returned through the online returns process.
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