Can I return my PS5 without the box?

Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories.

What do you need to return a PS5?

If you are fond of the original packaging you can send us your console in any sturdy cardboard box. Protect your PS5 console by wrapping it securely in bubble wrap. We only need the console, so please don't include any cables or accessories.

Does PS5 have a return policy?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.

Can I return a PS5 without a receipt?

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

How do I pack and ship my PS5?

The best option to ship a PlayStation 5 is to re-use the retail box, which measures roughly 18.5” x 7” x 18.7”. Due to the size of the retail box, we recommend using a 20” x 20” x 10” shipping box because that will easily fit the PS5 box along with some bubble wrap.

Doing This Will Make Your PS5 Run Better

Does UPS deliver PS5?

Yes. Your package may be shipped using either FedEx or UPS. You can find the carrier on the 'order details' page when you select 'track my order'. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS).

How much does the PS5 weigh?

In terms of weight, the two are nearly the same though, with the PS5 coming in at 4.5kg (9.92 pounds) while the Xbox Series X weighs 4.45kg (9.8 pounds). And by losing the 4K Blu-ray disc drive, the PS5 Digital Edition sheds down to 3.9kg (8.59 pounds).

Can I return an unopened PS5 to Gamestop?

All new, non-defective electronics that are not returned in their original unopened packaging will not be eligible for a refund or exchange. Defective merchandise (other than PCs) can be returned or exchanged within their applicable return period. Used defective items can be exchanged within 30 days.

Can I return an opened PS5 to Target?

Items that are opened or damaged may be denied a refund. In-store returns without an eligible receipt will be denied.

Can you return an opened PS5 to Gamestop?

We do not accept returns of:

Any product(s) that has been opened (taken out of its plastic wrap). Any product(s) not in its original condition. Any product(s) that is damaged, played, or is missing parts.

Does Sony accept PS5 returns?

Returns Window:

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return.

Can I return an unopened PS5 to Walmart?

Most items can be returned within 90 days unless otherwise noted. All returns must be accompanied by a receipt to qualify for a full refund. Returns made without a receipt are only eligible for store credit or exchange.

Can I return my PS5 to Best Buy?

If you want to return or exchange your purchase, please know that you can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange.

How long is PS5 warranty?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).

How do refunds on PS5 work?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. To request a refund for this type of content, please contact us.

How long do I have to return a PS5 to Target?

We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.

Can you return a PS5 to Walmart after opening it?

Walmart's return policy for consoles is 30 days from the date of purchase if bought in-store or from receipt if purchased online. You can return them either online or in-store for a refund or exchange. What is this?

Why did Target let me keep my return?

Major retailers are offering a surprising new option to customers for some returns: just keep it. That's because it doesn't always make financial sense for large retailers to process the return. Walmart, Target, and Amazon are some of the major retailers offering so-called returnless refunds.

What does Target do with returned items?

If a returned item can't be resold, we either donate, salvage, recycle or properly dispose of it if it's broken or damaged.

How do I return a PS5 online purchase?

Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return.

Can you return an opened PS5 to Amazon?

In most cases, used or open box items purchased from Amazon Warehouse and shipped from Amazon.com can be returned within 30 days of receipt of shipment.

Can you return items from a PS5 bundle?

You can cancel your purchase of a promotional bundle (e.g., 3 games for the price of 2) within 14 days from the date of transaction and receive a refund, provided that you have not started downloading or streaming any part of the bundle.

Is the PS5 the heaviest console?

With dimensions of approximately 390 X 260 X 104mm, the PS5 now holds the record for largest console of all time. It has not, however, ousted the PS3 as the heaviest console of all time.

Which PS5 model is better?

Both PlayStation 5 models deliver the same gaming performance, but the standard PS5 could offer more value in the long run depending on your buying habits. It costs an extra $100, but it lets you play old PS4 discs, used copies of games, and borrowed discs from friends, which might end up saving you money over time.

Can PS5 be on its side?

Officially, the PS5 can be positioned either horizontally or vertically, though there are a couple of catches to that official information. Most notably, the PS5 comes with a stand that the PlayStation team recommends you properly secure to your console before positioning it either vertically or horizontally.