Can I return my Steam Deck?

For Steam Deck and related components and accessories (individually and collectively, the “Product”), you have 14 days from the date of receipt of the Product purchased from an authorized reseller to return the purchased Product.

Does Steam allow returns?

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter.

Is the Steam Deck reservation refundable?

Yes, you can cancel your reservation on this page. If you cancel within 30 days, you will be refunded to whatever payment method you used. If you cancel after 30 days, your reservation fee will be refunded to your Steam Wallet.

What is the warranty on a Steam Deck?

Steam Deck's manufacturer grants a 12-month standard limited warranty with each device, however, it's quite literally limited in what it offers. Thankfully, for those looking to either bolster or extend Steam Deck's standard warranty, Upsie has the answer with their gaming console protection plans!

What is RMA Steam Deck?

Steam Support will provide "Return Merchandise Authorization" (RMA) forms that we will use to process your return. In most cases, Steam Support will also provide you with a prepaid shipping label for your package.

Do I Regret Returning My Steam Deck?

How do I return a Steam Deck for refund?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

Is Steam Deck repairable?

While the Steam Deck is user-repairable, with a boatload of replacement parts sold by iFixit, the option of having Valve take the console off your hands for repairs is a welcome one all the same.

What happens if my Steam Deck breaks?

Repairs for anything that's covered by the Steam Deck's warranty (which is one year in the US) will be free, Valve says. If your device is out of warranty, the company will offer to fix it up for a cost. If you don't want to pay that fee, you can decline the repair and ask to have your Steam Deck sent back.

Is Steam Deck easy to repair?

The opening procedure is simple and straightforward; there's above-average modularity for most components; and you only need one Phillips screwdriver for all your repairs. And the storage solution here outclasses a lot of current laptops. Overall, the Steam Deck nets a 7 out of 10 on our repairability scale.

How do you replace a Steam Deck?

In a wrapper, you'll see the 2230 drive. Remove the screw and set it aside, carefully pulling out the drive by lifting gently and pulling it out from its socket. Remove the wrapper from around the 2230 SSD and place it onto your new drive. Slot the new drive in and screw it down to keep it in place.

How do I sell my Steam Deck?

Start by listing your Steam Deck for sale on Swappa. You'll be asked to enter a few details about the device and its condition, upload a few pictures, and choose a price. Recently sold Steam Deck pricing data is provided so you can quickly choose a price based on the color, storage size, specs, and market trends.

Is Steam generous with refunds?

Steam is pretty generous with returning games and issuing refunds, but there are a few limitations. To return a game, you must: Request a refund within 14 days of purchase. Have logged less than 2 hours of playtime in the game.

How many steam decks have been sold so far?

Valve's portable PC Steam Deck has reportedly sold over 1 million units.

Will Steam ever deny a refund?

It is worth noting that although Valve is pretty relaxed about Steam refunds you can still be denied a game refund request if the company suspects that you are abusing the system. So don't go requesting refunds constantly or trying to use the system to speedrun games and then ask for a refund.

How long will Steam refund take?

Typically, Steam processes refunds within 7 to 14 business days from the date of the request. However, the exact processing time may be affected by factors such as the volume of refund requests, the payment method used, and the amount of time it takes to resolve any issues with the refund request.

How many Steam returns do you get?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

How long will my Steam Deck last?

The Steam Deck can last 6+ hours if you're playing less graphically demanding games like “Celeste,” but higher-end games quickly exact their toll.

Is it bad for Steam Deck to get hot?

The Steam Deck has a fan on the bottom of the device, but the fan is not strong enough to keep the device cool. When the Steam Deck overheats, the battery inside the device can overheat and catch fire. This can cause extensive damage to your property.

Will my Steam Deck get stolen?

Most delivery drivers do not steal anything. People who got their package without issues tend not to make posts everywhere. As stated numerous times before, most Steam Decks have been delivered without any issues and weren't stolen or lost.

Is Steam Deck illegal?

Is it legal to use the Steam Deck as a game emulator? Yes, it's legal to use the Steam Deck as an emulator (in the United States, at least). Though often considered legally dubious, nothing specifically prohibits the use of an emulator or even the use of game ROM files.

Is Steam Deck losing money?

You guys expecting an upgraded model need to keep in mind that Valve are still losing a big chunk of money on each Steam Deck unit sold (especially the $399.99 model).

Will opening your Steam Deck void the warranty?

Will opening up the Steam Deck void the warranty? The short answer is: no.

Are Steam Deck repairs free?

What is this? If your issue is covered by warranty, then the team will repair your Steam Deck free of charge and whisk it back to you.

How do I know if my deck is repairable?