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Can I return PS5 without receipt?

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Do you need proof of purchase for warranty PS5?

You will have to give proof of your purchase in the form of a receipt or bill with the original purchase date. Sony's PS5 warranty gives a maximum of 15 days to repair or replace the item before shipping it back to the customer. Most consoles include a warranty.
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What do you need to return a PS5?

If you are fond of the original packaging you can send us your console in any sturdy cardboard box. Protect your PS5 console by wrapping it securely in bubble wrap. We only need the console, so please don't include any cables or accessories.
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Can you return a PS5 console?

Returns Window:

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.
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Does PS5 receipt have serial number?

Find out where you can find the serial and model numbers on PlayStation 5 consoles and when you might need to use them. The PS5 model number can be found on the PS5 console's original packaging and the bottom of the PS5 console. The PS5 serial number can be found on the bottom of the PS5 console.
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This Will Void Your PS5 Warranty

Can you track a stolen PlayStation 5?

No, they can't physically track a PlayStation anywhere on the planet because they don't have like GPS chips in them like a smart device, so if someone steals your PS5, but then it's never hooked up to the internet, I'm afraid you're out of luck… Why should I buy a PlayStation?
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How do I get a receipt from PlayStation Store?

To view your transaction history and proof of purchase on PlayStation 4: Enter the console's main menu and go to Settings. Go to Account Management, then Account Information. Select Wallet, then Transaction History.
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Does PS5 have a refund policy?

Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.
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What does PS5 warranty cover?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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Does PlayStation have a refund policy?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Can I return PS5 to Walmart without receipt?

Will Walmart Accept a Returned Console Without a Receipt? Walmart does allow console returns without a receipt but you will need to present a government-authorized ID so they can trace the transaction.
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Can I exchange an item without a receipt?

If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note. Be warned that, if that item is now in the sale, your credit note will reflect that price.
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Can I return a PS5 game to Walmart without a receipt?

Can You Return A Video Game To Walmart Without A Receipt? Unfortunately, Walmart's return policy is fairly strict when it comes to receipts. In order to qualify for a full refund, customers must provide a receipt.
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Do you have to provide proof of purchase?

In some respects, you do have to provide a receipt for all purchases. However, you can choose to provide proof of purchase instead. It's important to provide customers with a receipt or proof of purchase, so they're able to show evidence of the purchase when seeking a refund, repair or replacement.
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Is proof of purchase required?

You need a proof of purchase but this does not have to be a receipt. It could be a bank statement, credit card or loyalty card statement, for example. It just needs to show that you bought the item at that particular retailer.
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Do you need the box to return a PS5?

Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy.
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Will Sony fix PS5 without warranty?

What to do if PS5 warranty expires. Once your manufacturer's warranty runs out and you're required to pay for servicing, you'll either have to pay to have Sony fix your console or find a local repair shop that can work on it for you.
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How do I claim my Sony warranty?

Please contact Sony's Customer Service Call Center or go to www.sony.com/support for a list of Sony Retailers. In the U.S. and Puerto Rico, call (800) 942-SONY (7669). Pursuant to this Limited Warranty, SONY will replace the product with a new or refurbished product.
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How do I check my PS5 warranty online?

Well, you can call the company's toll-free number (1800-103-7799) and try to get the warranty status of your Sony device. Or, you can carry the device to the nearest Sony Service Centre and ask if they can find if the device is under warranty.
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Can I return a PS5 to target?

Enjoy free & easy returns

We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.
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Can you return opened PS5 to Gamestop?

We do not accept returns of:

Any product(s) that has been opened (taken out of its plastic wrap). Any product(s) not in its original condition. Any product(s) that is damaged, played, or is missing parts. Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.
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What to do when you sell your PS5?

Regardless of which option you choose for getting rid of the old console, there is one important thing you need to do -- reset the system and wipe your personal data. The PS5 isn't that new anymore, so you may be reselling or giving it to someone, so we're including those instructions as well.
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Can PlayStation purchases be tracked?

Check the status, options and tracking for a single order. The tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. If you were signed in when you made your order you will need to be signed in to modify your shipping and payment information.
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How do I get receipts from past purchases?

The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.
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Does PlayStation email receipts?

If you don't know, every time you buy something from the PlayStation Store, Sony will send you an email receipt.
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