Can I trust AXS?

All tickets sold on AXS.com and AXS app, including standard and resale tickets, are 100% official and guaranteed authentic.

How long does it take AXS to send tickets?

AXS tickets are delivered to AXS accounts within 24-48 hours of the event. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. The event staff will scan this digital barcode to let you and your party into the event.

How long does it take to get money from AXS?

After you complete the transfer, the money will be in your bank account in 7-10 business days. NOTE: Please do not attempt to transfer money before the event takes place or your transfer request will be cancelled.

Is AXS owned by Ticketmaster?

AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment.

Is AXS a ticket resale site?

AXS Official Resale gives fans a safe, simple, and official way to buy and sell tickets. If fans have tickets from AXS but can't make it to an event, they can sell their tickets at a fair price (no more than 10% above the price paid).

Buying Concert Tickets Online | AXS | SeatGeek | Stubhub | Ticketmaster | & More

What happens if resale tickets don't sell AXS?

What happens if my tickets are not sold? Remove the listing and use the tickets yourself if you can, or give 'em to a friend – click the My Tickets button on your order in My Account to see if there's a Transfer button. Sorry, there are no refunds for unsold tickets.

Are AXS resale tickets refundable?

If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). The refund will be issued to the Payment Method on file.

Why are AXS tickets so expensive?

That's because the ticket price – including the face value and the fees – is set by our clients (venues, promoters, event organizers, etc.). A portion of the fees collected goes to AXS, and the rest, including the entirety of the face value, goes to our clients.

How does ticketing on AXS work?

When you arrive at the venue, open your AXS app and click the ticket icon at the bottom of the screen. Select your event and your tickets will display. Simply show your mobile device to the gate associate to be scanned in.

Can I transfer my Ticketmaster tickets to AXS?

Create an AXS account with the same email you used to purchase these tickets on Ticketmaster. Claim your tickets in the email you received from AXS. Install the AXS app before your event. Your phone is your ticket — use the app at entry to get in.

Does AXS save payment info?

Payment methods can be saved in your AXS account for future purchases. To add a payment method: Got to “Your Account” and select the “Payments” tab. Click + Add Payment Method.

Is AXS payment free?

Do I need to pay to use the services on AXS Station? Most services provided are FREE for users to use. For payment to Condo/Bldg (MCST), there is a $0.50 service fee charged for each transaction.

Does AXS transfer tickets immediately?

Transfer is used for AXS Mobile ID digital tickets. If the recipient has an AXS account, they'll receive the tickets right away.

How do I make sure my AXS tickets are legit?

If available for your event, you'll be able to use your tickets with a simple scan of your AXS Mobile ID in the AXS app – no paper tickets required. Your AXS Mobile ID updates every 60 seconds, which makes it impossible to counterfeit and sell to unsuspecting fans on other sites.

When I buy tickets on AXS they are not showing up?

Please make sure you're signed in to the same AXS account you used to buy the tickets. Still don't see your event? There could be a delivery delay. For some events, extra time is required to process and confirm all orders, but you'll still receive your tickets at least one week before your event.

Why don't my tickets show up on AXS?

If you're using the AXS app, your events and tickets will be under “My Events”, which you can reach by tapping the ticket icon on the bottom of the screen. If you have recently purchased your tickets and aren't seeing them in your account, hang tight! They will always display before your event.

Do AXS tickets have barcodes?

With AXS Mobile ID, your one of a kind barcode gets you into the venue quickly. Please have your AXS Mobile ID barcode displayed via the AXS or venue app when you approach the venue entrance.

What is the difference between Ticketmaster and AXS?

AXS and Ticketmaster are separate companies. AXS is the official ticketing site of The O2. Ticketmaster will be the only place selling VIP Tickets though.

Are AXS premium tickets real?

AXS Premium tickets give all fans safe and easy access to incredible tickets at market driven prices for many of the most popular events. These in-demand tickets to concerts and other events are made available by artists and event organizers through AXS.

Does AXS charge a transfer fee?

There is no fee for transferring seats and you are allowed unlimited transfers. Your guests will need to create an AXS account to receive tickets. Guests can transfer the tickets back to you if they can't attend or you can cancel the transfer if they have yet to set up their AXS account.

What is an AXS ticket on Stubhub?

AXS is a paperless ticketing system. Once you create an AXS account, you'll use the AXS app to get into the event. You can get in without the app with the credit/debit card used to make the purchase.

How to sell AXS tickets last minute?

Can AXS tickets be transferred twice?

There is no limit on how many times a ticket can be transferred.

How to transfer AXS tickets safely?

Can AXS tickets be resold?

You can generally sell tickets if they were purchased from AXS and AXS Official Resale is available for the event. To check if you can sell your tickets, sign in to your account and click on “Your Tickets”, select the event and check for the “Sell” button.