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Can PS5 be defective?

A PS5 console should work perfectly and have no defects. But sometimes, bad parts or assembly at the factory can lead to a faulty PS5.
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Does the PS5 have a defect?

➡️ The Shortcut Skinny: PS5 design flaw

The culprit appears to be the console's liquid metal layer that helps dissipate heat. The liquid metal layer is found between the PS5's APU chip and heat sink, and can apparently leak if the PS5 is left standing upright for extended periods.
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What percentage of PS5 are defective?

With all electronic device, there is an expected 3–5% expected to malfunction somehow. According to Toms Guide, there have been updates for the issues with PS5 like the one November 25 to improve system performance as well as resolve an issue where disc versions of games were sometimes being deleted.
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Does Sony replace defective PS5?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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Can standing your PS5 upright damage it?

While the issue at hand could potentially affect PS5 consoles that have been opened up for whatever reason, it appears to be a rare one, and not related to whether you stand it up vertically or lay it flat. If you own a PS5 console, rest easy knowing that either orientation is fine, just as Sony designed it to be.
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Is Your PS5 Actually In Trouble?

Is keeping your PS5 vertical bad?

Reports recently came that setting the PlayStation 5 vertically might harm the hardware. However, it all seems to be a false alarm, and gamers can rest assured that their console is fine no matter which orientation it is in.
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Can moving your PS5 damage it?

You don't want that interrupting your gameplay! If you leave a disc in the drive and move the console while the disc is spinning, you risk damaging your sensor or possibly (though less likely) the disc itself.
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What is a defective PS5?

Credit: Sony Interactive Entertainment. According to the complaint, the PS5 defect causes the console to suddenly shut off power whilst the user is playing a game, often leading to loss of progress.
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Will Sony fix my PS5 for free?

No, Sony does not provide repairs for PS5 consoles unless they are under warranty.
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Can I return a PlayStation 5 to Sony?

a. Returns Window: For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.
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What is the PS5 expected lifespan?

PS5 will have at least seven-year shelf life as PS6 won't appear before 2027, says report.
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How do I know if my PS5 is corrupted?

Corrupted data, whether in a PS5 or any gaming console for that matter, means that the data present in the respective device has become inaccessible, unreadable or unusable. Whenever a data related element loses its integrity and becomes meaningless for the app or its users, it is considered corrupted.
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What is the life expectancy of PS5?

The life-cycle of the PlayStation 5 should last for “six to seven years,” according to Sony's Masayasu Ito, who was interviewed by Game Informer as part of a big feature about the first 25 years of the PlayStation brand.
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Will a PS5 break if it falls?

For gamers looking for a console with excellent fall damage, the PS5 is a perfectly good decision. For more information on which console to purchase, look out for our article about how the Xbox Series X responds to being repeatedly smashed with a hammer.
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Why is my PS5 acting weird?

If you're still having issues with your PS5, try rebooting, or restarting, your PS5 in Safe Mode. If you can turn on your PS5, turn it off, then hold down the Power button until you hear a second beep. This will take you to Safe Mode.
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What causes a PS5 not to work?

There are many reasons your PS5 may not be starting or turning on. Here are a few of the most common: Console damage. A faulty power strip, cable, or power outlet.
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Why can't Sony keep up with PS5?

First is the global health crisis. The global pandemic caused another problem: a global chip shortage. Many chip manufacturers haven't been able to supply as many semiconductor chips which would help PS5 production meet the gamers' demand.
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How do I return my PS5 to Sony for repair?

Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return. Follow the on-screen instructions to print the return label.
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Can PS5 be repaired?

About our PlayStation 5 repair services

We offer a no-cost diagnostic to figure out what's wrong with your device. The process is quick, easy, and transparent. Visit an Asurion or uBreakiFix store to get your PlayStation 5 repaired today.
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Is it better to keep PS5 vertical or horizontal?

Should You Stand Your PS5 Vertically or Horizontally? Sony supports using your PS5 both vertically and horizontally, so there's no right or wrong way to do it—as long as your system gets enough airflow.
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What happens when PS5 stops working?

Power cycle your PS5. If the console turns on but won't start up, hold down the power button until the blinking LED light turns off. Disconnect the power supply and let the console sit for 20 minutes, then reconnect it and try turning on the system. Use a different power cable.
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How long can a PS5 stay on before it overheats?

Gaming for five hours or longer could cause the system to get too hot, so waiting a while for your PS5 to cool down again before resuming could be enough to fix your problem. If not, some more exploration may be required to discover why your console is overheating.
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Is it bad to leave your PS5 on its side?

Verdict. Again, the PS5 is designed to support both vertical and horizontal positions. Having said that, those that are especially worried about their console's long-term health may choose to position the PS5 horizontally in order to minimize known and suspected risks.
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Is it OK to put PS5 in a tight space?

Make sure there is at least 10 cm of free space around each side of the console. Do not place the console on a carpet or rug with long fibres. Do not place the console in a narrow or cramped space. Do not allow dust to build up in or around the PS5 console's air vents.
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Is the PS5 better standing or laying?

You're killing your PS5 by using it vertically, due to a design flaw by Sony, according to hardware... Indeed there's no evidence suggesting positioning the console vertically or horizontally is better or worse for the PS5's long term health.
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