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Can Square keep your money?

Why is my money being held? While the review is occurring, we hold the funds to ensure that we understand what they are for and how your business is run so we can guarantee a safe trading environment.
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Can Square legally hold my money?

We may withhold funds by temporarily suspending or delaying payouts of Proceeds to you and/or designate an amount of funds that you must maintain in your Square Accounts or in a separate reserve account (a “Reserve”) to secure the performance of your obligations under any agreement between you and Square.
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Can Square hold my money for 90 days?

That's right, Square can hold your money for up to 90 days. Three months without access to your payment processing system can be devastating for even the most established businesses.
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How do I get my money back from Square?

Locate the original transaction by either swiping your customer's card or searching for the receipt number. Tap Issue refund. Select item(s) to restock or Skip this step > tap Next. Confirm the refund type and Reason For Refund > tap Refund > Done.
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Why did my balance disappear on Square?

Your balance isn't gone, don't worry! We find that sometimes when our members update their app or log out after having been logged in for a long time, they can accidentally create a second account that has no claims in it and therefore no balance.
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STORYTIME My Experience with Square || They Took my Money for 90 days

Can Square close your account?

High-Risk Transactions That Put Your Square Account Under Review. If Square considers your business high-risk or if you engage in too many high-risk transactions, it may put your account under review or even deactivate your account.
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Why did Square take my money?

Square may debit a bank account for one of the following reasons: You process a refund. A cardholder disputes a payment by issuing a chargeback. To charge you for a paid service.
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How long can a merchant hold funds?

A credit card authorization can last between 1-30 days, depending on the type of merchant and whether they remove the hold before it expires.
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What happens if you owe Square money?

We can hold chargeback amounts in a separate account. If you have pending chargebacks, we may delay payouts to you. If you lose a chargeback, you agree to pay us the full amount plus any fees, and that we can debit your linked bank account to recover money you owe.
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Can Square payment be reversed?

From your Square Point of Sale app or online Square Dashboard, you can issue full, itemised, or partial refunds. You can refund back to the original payment card or as a store credit via a physical or electronic gift card.
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Where is my money on Square?

You can track your money in the Sales > Transfers section of your Square Dashboard. Just visit Sales > Transfers to view all your transfer details. From the Transfers view, you can download a full transfer history, see a full calendar of transfers, and identify which payments were included in each transfer.
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What is the maximum amount on Square?

Large Transactions

All Square merchants have a per transaction limit of $50,000. If you'd like to accept individual transactions above $50,000 each, you'll need to split the payment into multiple installments.
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What is the limit on Square account?

The maximum you can spend using a Square Card is $10,000 per transaction, $25,000 per day, $50,000 per week and $150,000 per month.
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Is Square a threat to banks?

The real threat to community institutions comes from big, aggressive, payment companies that have penetrated deeply into banking. Both Square and PayPal are aggressive, deep-pocketed, tech-forward companies that have already penetrated deeply into banking.
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Can I use Square as a bank?

Banking services are provided by Square's banking affiliate, Square Financial Services, Inc. or Sutton Bank; Members FDIC.
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Does Square protect the seller?

Cash App disputes

Sellers who receive a fraud dispute from a Cash App Pay transaction are covered entirely by Square and owe no money for the dispute. They do not have to take any action to receive this coverage.
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What happens if you can't pay back a Square loan?

What happens to my loan? If you close or sell your business without repaying your outstanding loan balance, your loan will be considered in default under your loan agreement. Upon default, Square Financial Services may demand immediate repayment of the outstanding balance to be paid within a specified number of days.
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Why are my funds on hold?

When you deposit money into your account, the bank needs to verify that the money is in fact real. This process takes time, and is often referred to as a “hold period.” To ensure your funds are valid, a hold is put in place to prevent you from spending money you may not actually have.
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How long does it take for a hold to be released?

A credit card authorization, also known as a hold, lasts anywhere between a minute and 31 days. Holds last until the merchant charges your card for the purchase and clears them, or they naturally "fall off" your account.
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Can a bank release a hold?

You can ask your bank to provide an explanation for the hold or sometimes even to release the hold. In most cases, you won't be able to do anything about the hold though, and because all banks have them, you can't switch banks to avoid them either.
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What happens if I get scammed on Square?

If a customer disputes a purchase made through Square, the company will place a hold on the disputed funds in your account until the matter is resolved. If you don't have the funds available in your account, Square will debit your linked bank account to cover the amount.
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Are Square accounts safe?

Security is engineered into Square hardware and software from the ground up. Your payments are encrypted to protect from hackers. It's all designed and maintained by Square so you don't have to go through anybody else. Payments are secure out of the box with no lengthy setup.
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What bank does Square use?

Square Checking is provided by Sutton Bank, Member FDIC. Square Debit Card is issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard.
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How much cash can I withdraw from Square?

The maximum amount which can be withdrawn at an ATM is $500-$3,000 per transaction, $1,000-$3,000 per day, $1,000-$7,000 per week, and $2,000-$10,000 per month. Note: Square does not charge you any ATM fees, but ATM providers may charge you a fee when you make withdrawals.
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What banks work with Square?

What banks are supported with instant transfers?
  • Bank of America.
  • Citizens Bank.
  • JP Morgan Chase.
  • Huntington National.
  • PNC Bank.
  • Regions.
  • SunTrust.
  • TD Bank.
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