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Can you call PlayStation support for a refund?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative.
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How do I contact PlayStation for a refund?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type.
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How do I contact PlayStation customer support?

Playstation Customer Service Phone Number (800) 345-7669, Email, Help Center.
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Does PlayStation refund money?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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How long do PlayStation refunds take?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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How to Contact PlayStation Support Anytime For Help with PS5 or PS4 (Easy Method)

Will PlayStation refund me my preorder money?

PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream.
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How long do ps5 returns take?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement system, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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How do I get my money back from an online purchase?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.
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Does PlayStation have a phone number to call?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Is there a live chat for PlayStation support?

Sony Support - Live Chat

Choose your product and we'll get you to the right group.
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How long does it take for PlayStation to email you?

The verification email can take a few minutes to arrive. If you don't receive it within 24 hours, please click here for more help.
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How do I issue a refund on PS4?

How to request a refund on a PS4 or PS5 game
  1. Go to playstation.com/en-us/support/store/ps-store-refund-request/.
  2. Select Request Refund. ...
  3. If you were the owner of the account that was charged, select Yes in the chat window that opens up. ...
  4. Select why you'd like a refund. ...
  5. Select why you're returning the game.
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How do I cancel my PlayStation subscription and get a refund?

Select Account > Payment and Subscriptions > Subscriptions. Select a service > Cancel Subscription.
...
How to cancel a PlayStation subscription online
  1. Sign in to Account Management.
  2. Select Subscription from the menu on the left of the screen.
  3. Select Cancel Subscription next to the subscription you would like to cancel.
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How do I send a complaint to PlayStation?

Open PlayStation App on your device navigate to the content or profile you would like to Report. For messages, press and hold the content you'd like to report and select Report. For profiles, tap More and select Report.
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Is it illegal to keep a double refund?

Can cardholders keep double refunds? No. If a cardholder receives a refund after filing a chargeback, they should notify their bank that the chargeback is no longer necessary. Merchants can get these chargebacks reversed by providing evidence of the refund, but this process costs them time and money.
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How can a payment be reversed?

Payment reversal is when funds from a transaction are returned to a cardholder's bank. This reversal is also known as credit card reversal or reversal payment. A payment reversal can be initiated by a cardholder, merchant, acquiring bank, issuing bank, or card brand.
...
  1. Authorization Reversal.
  2. Refunds.
  3. Chargebacks.
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How do I ask for a refund?

The Rules of Asking For a Refund
  1. You need to have a legit reason to ask for a refund. ...
  2. You need to ask clearly. ...
  3. You need to ask for a refund politely. ...
  4. You need to ask for your money back in a reasonable amount of time.
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How long do Fortnite refunds last?

Returning Purchases

These purchases can be returned for up to 30 days. Each account is initially granted 3 Return Tickets. Once you've used a Return Ticket, you will receive another Return Ticket 365 days following the addition of the most recent Return Ticket to your account.
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How much is Fortnite refunding?

Epic Games Ordered To Pay $245 Million In Refunds To Fortnite Players Tricked Into 'Unwanted Charges'
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Can I sell my Fortnite account?

Selling your Fortnite is safe and easy

Swappa is the safest and easiest way to sell your Fortnite online and get paid fast. Swappa lets you buy and sell directly with other users, so sellers make more and buyers save more.
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How do I get a full refund on PS5?

How To Refund A Game On PS5
  1. Go to the refund requests webpage on the company's support website and click on the "Request Refund" button.
  2. The Support Bot will ask you if you are the owner of the account for the Playstation Network that was charged. ...
  3. The Support Bot will want to know why you want a refund.
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Can you refund PS5 purchases?

A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*. However, we may reduce your refund amount based on how much you have used the service.
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Can you return a broken PS5?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Can I call PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative.
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