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Can you call PS4?

Dial 1-800-345-7669 to call PlayStation for immediate assistance.
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How can I talk to someone at PlayStation?

Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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Does PlayStation have a phone number to call?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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How do I contact Sony support?

For additional information, please contact Technical Information Services at 408-352-4500, or email [email protected]. To subscribe, please download and complete the Technical bulletin subscription order form.
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What is the 1 800 number for PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Does PlayStation have live chat?

Sony Support - Live Chat

Choose your product and we'll get you to the right group.
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Is PlayStation customer service down?

All services are up and running.
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Will Sony fix PS4 without warranty?

Yes, Sony offers repair services for out-of-warranty PS4 consoles. However, the cost of the repair will not be covered by the warranty and will have to be paid for by the owner of the console. You can contact Sony support or authorized repair centers for a quote on the cost of repairing your out-of-warranty PS4.
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How do I contact PlayStation for a refund?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type.
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Is PlayStation support open on weekends?

Send us a tweet, DM, or chat with us if you're looking for help during these hours. Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST. Would you mind telling us what is the issue you are having with your account? We are still waiting for those details.
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How do I fix my PS4 from overheating?

How to Stop a PS4 From Overheating
  1. Shut down your PS4 and wait. Before trying anything else, shut off your PS4 and allow it to cool down to a normal temperature. ...
  2. Ensure proper placement for air flow. ...
  3. Check the temperature in your room. ...
  4. Clean dust from the PS4 vents. ...
  5. Manually update your PS4. ...
  6. Update your game software.
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How to factory reset PS4?

Method 1. Factory Reset PS4 from Settings
  1. Go to "Settings" > "System" on your PS4 main menu.
  2. Scroll down to the bottom and select "Initialize PS4".
  3. Choose "Full" factory reset and then hit "Next".
  4. Confirm your factory reset by selecting "Yes".
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Does PlayStation have a customer service number reddit?

PlayStation Support (1-800-345-7669)
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How do I unlock my PlayStation account?

Go to Settings > Users and Accounts > Account > Sign In. On the sign-in screen, press the triangle button, and then select Next. An email for changing your password is sent to the sign-in ID (email address) shown on this screen. You'll be sent an email containing a secure link.
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How long does it take for PlayStation to email you back?

Once your request is receives and reviewed, an email from PlayStation Consumer Services is sent within 24 hours which includes specific instructions. Please do not send your system before receiving the email with instructions.
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Will PlayStation give refunds?

A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*. However, we may reduce your refund amount based on how much you have used the service.
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Does PS4 refund?

Within 14 days of making your purchase, you can get your money back without any questions asked, with one huge condition: you cannot download the item in question, because the second you start doing so you'll lose the ability to get a refund.
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How long do PlayStation refunds take?

Returns Processing: Once we receive your return, we will process it within 10 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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Will Sony replace broken PS4?

Information about the out of warranty refurbishment process of your PlayStation console. The Out of Warranty (OOW) service is an exchange service that consists of SIEE providing you with a fully refurbished PlayStation® console in exchange for your faulty PlayStation® console upon payment of the OOW fee.
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How much does a PS4 warranty cost?

This twenty-four (24) month warranty extension is going to be $49.99 and must be purchased within thirty (30) days from your original PlayStation 4 purchase date.
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Does Sony do free repairs?

Warranty

The repair shall be guaranteed against any identical breakdown on the Product within 90 days following the repair. In such an event, Sony shall repair the Product free of charge and such repair will be guaranteed for the remaining time of the initial warranty.
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Why is my PS4 PSN not working?

Logging out and back into your local gamer profile can quickly resolve unexpected issues preventing your PlayStation 5 or PlayStation 4 from connecting to your PSN account. To do that, select your profile picture on the Home Screen and pick the Log Out option. Then, log in to your profile again.
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How long is PlayStation maintenance?

The routine maintenance will take place for about two hours at 10:30 PM to 12:30 AM based on your local timezone. You'll still be able to sign into PSN, play games, and use most applications during the downtime.
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What is error code WS 37469 9 on PS4?

Failed to connect to the server. Check the PlayStation™Network status page. Turn off your router, wait at least 5 minutes, then restart it.
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