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Can you cancel a pre ordered game on Xbox one?

If you change your mind and want to cancel your pre-order, you can do this up to 10 days before the game launches by signing in to your Microsoft account and going to your order history page. After this time you may be billed, and to cancel you'll need to request a refund.
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How do you delete a pre-ordered game?

Go to your Order history and find the order or pre-order. Select Cancel item next to the item you want to cancel.
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Do pre orders take money immediately?

Although we will pre-authorize the amount of your pre-ordered item(s) upon checkout, your credit card will not be charged until your item is ready to ship. Please make sure your credit card will not expire before your item is expected to ship.
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Can you refund a pre-ordered game?

Preordered games that have been released are still eligible for a refund, as long as the refund request is submitted within two weeks of the game's release, and the game has been played for less than two hours. I gifted a pre-order to my friend.
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Can you cancel an Xbox game purchase?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.
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How to Cancel an Xbox Game Pre-Order and obtain a Refund

How do I cancel a refund on Xbox for a game?

If you requested a refund, you should have gotten an email with a reference number. Just reply back to the email with the reference number included and explain that you would like to cancel the refund request.
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What happens if you preorder a game?

If you pre-order a game, you are paying money for a product that is not yet released. Often this will include a release date, so you can know when to expect the game to be available. When you buy a Pre-Order, you will receive a blank download page that is awaiting content. Do not delete it!
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What happens if I preorder a game and don't pick it up?

Generally they're supposed to hold onto your preorder for 2 days before selling it someone else. Money stays on your preorder until it is either moved or cancelled by you. Some stores will hold onto the product for you longer especially if you fully paid it off. There also used to...
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Can I change my pre-order at game?

If you have placed a pre-order, it is possible to cancel your order before any payment has been taken. (Usually 7-10 days before release date). For all other orders, we take payment and begin the dispatch process immediately after the order is placed and therefore, it is not possible to cancel using the process below.
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Do pre-orders charge immediately Xbox?

If you used a credit card, or split your payment between credit card and account balance, you will be charged around 10 days before the game launches. If your account balance is lower than the amount you authorized for pre-order billing, the remainder will be taken from your credit card.
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How do Xbox pre-orders work?

If you used account credit to pre-order your game, your balance will be taken immediately. If you used a credit card or split your payment between credit card and account balance, you'll be charged around 10 days before the game launches. If you have already paid, you will no longer be charged.
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Do pre-orders get Cancelled?

Pre-orders are canceled if your payment method can't be authorized at the time of the product's release. For example, this can happen if your credit card expires before the item becomes available.
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What if I bought the wrong game on Xbox?

To request a refund on the game, please access http://xbox.com/refunds and sign in with the account and then select "Request a refund for a digital purchase" after that, manually check the orders for purchase and Choose the reason the most suitable for your request.
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Where does my Xbox refund go?

If we grant refund approval, you'll see the refund being processed on your Microsoft account, and you'll no longer be able to use the content. The refund may take a few business days, so you may want to check with your bank to ensure the applicable payment method has been properly credited.
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How do I cancel an order on game?

Log a support ticket by detailing your request with any supporting documentation or pictures to [email protected] Alternatively contact the Online Support Centre at 0861 426 333. Our agents will guide you on the steps to follow.
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Is it better to preorder a game or wait?

It's not only cheaper to buy a game after release, but also you get to see critic reviews of the game saying if it's good or not. The reason preorder bonuses exist is because they want to tempt you with special perks so you buy the game before you know it's a crappy game.
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Is it better to preorder a game?

When players pre-order a game, the cash doesn't immediately go to the gaming company, but it can serve as a marker of how much the game has made so far. This looks really good to developers and publishers, so they offer in-game or physical exclusives to encourage gamers to pre-purchase their products.
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Do I get a game on release day if I preorder it?

If you preorder a physical game, most retailers will offer a day-of release. That means you can receive your game shipment on release day. However, if delivery isn't an option, preordering could mean you have a guaranteed copy you can pick up at your convenience that day.
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Can you play a game early if you preorder it on Xbox?

You can play the game as soon as it's released in your region, usually shortly after 12:00 AM local time on the release date.
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How long does pre-order last?

Pre-orders work best if the customer doesn't have to wait too long. A week to two months is considered a good timeline for most products. Once you start pushing three months to a year, customers run the risk of losing interest or forgetting about the order.
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Does pre-order mean you have to buy it?

A pre-order, or preorder, is the act of purchasing a product that has not yet been released or produced. Pre-ordering is a valuable sales tool that lets you charge customers a deposit or full payment to reserve products. The best part is that you don't even have to pay to keep these products on hand.
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How long can Xbox refund take?

Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below.
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How many refunds does Xbox allow?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won't be able to refund anything else this year if you buy something else by mistake.
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How do you cancel Xbox games?

To manage your subscription from your mobile or desktop browser:
  1. Sign in to account.microsoft.com.
  2. Under the section Subscriptions, select View all subscriptions, and then select Manage next to the subscription that you want to cancel.
  3. Select Cancel subscription or Turn off recurring billing.
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