Can you get a refund on Steam?

You can request a refund for nearly any purchase on Steam—for any reason.

Can you get a refund on Steam games?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

How do I refund an item on Steam?

How do I get a refund from Steam after 14 days?

Purchases made significantly outside of the 14 day refund window are not eligible for a refund request. My refund request was denied. Can I contest this decision? If you feel that there has been an error in the handling of your refund inquiry, please submit another request at help.steampowered.com.

How many refunds does Steam allow?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

How To Get a Refund On Steam

Will Steam refund a game over 2 hours?

Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred.

Is Steam generous with refunds?

Now, if you're unsatisfied with your digital game purchase, you can request your money back. While Steam's refund policy is relatively generous and easy to use, you still need to know a few things before submitting a request.

How long does Steam wallet pending take?

Steam will not collect the funds that your bank has put on hold. Your bank will release the funds to you at a later date per their policy. This can often take up to 10 business days.

Can you refund preorders on Steam for 14 days?

The same guidelines apply: a refund may be issued for any pre-ordered gift prior to the game's release or within fourteen days of the game's release and with under two hours of playtime by the gift recipient.

Can you return a steam deck?

For Steam Deck and related components and accessories (individually and collectively, the “Product”), you have 14 days from the date of receipt of the Product purchased from an authorized reseller to return the purchased Product.

What do Steam points do?

The Points Shop is where you'll find a variety of items to personalize your Steam presence. Redeem your points for Profile or Chat items. Animated Avatars, Frames, Backgrounds, Badges, and Chat items you get are yours to keep forever. The Points Shop is here to stay, now open all year round.

How do I cancel a game on Steam?

Click on “Help” and select “Steam Support” from the drop-down menu. Pick a game to delete using the search box at the bottom or from recently-played titles. Select “I want to permanently remove this game from my account.” Click on “OK, remove the listed games from my account permanently.”

Will Steam refund if a game goes on sale after purchase?

I recently purchased a game that is now on sale. Can I refund the difference? We are unable to refund the difference in price; however, you may request a refund for the initial purchase and repurchase the game at the current sale price.

How to cancel order on Steam?

Right to Cancel Your Order

The easiest way to do this is by using the online button provided at help.steampowered.com. Simply log in there with your Steam user account, select the order you wish to cancel and the problem you are having, then press the button labeled "I'd like to request a refund".

Is Steam refund available within 3 hours?

Refunds to wallet can take up to 24 hours. The X hours is a window - if it says 3 hours then it'll be ready within 3 hours. It may arrive with 2 hours and 55 on the clock or the money may return with 3 minutes to spare.

Is Steam refund available within 12 hours?

Is there a limit to refunds on Steam? Steam's policy is that you can get a refund on any game you purchase if you get it within 14 days of purchase and if you have played it for less than 2 hours.

How long does it take for Steam to approve a refund?

Some users inadvertantly submit a ticket via their Support account which isn't the correct method. Refund requests should be processed within 24 hours.

What counts as refund abuse?

What is refund abuse? Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Returns are a financial strain for many retailers, costing them on average nearly 60% of the item's original sales price.

What is the highest refund rate Steam?

The refund rate, which, according to Carless, averages 8-9%, can be as high as 20%. If yours is above average, you might want to dig into the refund comments that Steam requires users to leave, no matter how depressing those might be.

Who loses money when you refund on Steam?

Steam's system mostly benefits players, but also Steam itself. Although obvious, it's important to note that Steam's return costs are minimal (as they are for any other retailer of digital goods). For each refund, Valve simply loses its 20-30% revenue share (which will depend on the game's sales).

Can Steam deny a refund?

It is worth noting that although Valve is pretty relaxed about Steam refunds you can still be denied a game refund request if the company suspects that you are abusing the system. So don't go requesting refunds constantly or trying to use the system to speedrun games and then ask for a refund.

Can you sell a Steam game?

Steam items, in-game items and extra copies of games (referred to as Steam Gifts) are tradable. To be sure if an item is tradable, please go to your Inventory and select the item and read the item details. The "Tags" section will indicate if it is tradable or not.

How do I sell my Steam games back?

Gameflip is the best way to sell Steam games for cash

Sell it Gameflip and use the proceeds for other games. Simply list your Steam games using our website or our free mobile app. Choose the auto-delivery for fastest and smoothest transaction.

Can Steam friends see hidden games?

After hiding games from Steam chat, your friends won't be able to see what you are playing now, but this information is visible on your Steam profile.