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Can you get a refund on Xbox?

You can request a refund on your Xbox order history page. Select the relevant item and choose Request a refund. Provide the reasons for your request and select Next. If everything is correct, select Submit.
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Does Xbox give a full refund?

We provide digital game product refunds as part of a consistent and reliable buying experience. However, if it appears refunds are being abused, we reserve the right to stop offering refunds except where legally required.
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How long does an Xbox refund take?

Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below.
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How many refunds does Xbox allow?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won't be able to refund anything else this year if you buy something else by mistake.
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What happens if you refund on Xbox?

If we grant refund approval, you'll see the refund being processed on your Microsoft account, and you'll no longer be able to use the content. The refund may take a few business days, so you may want to check with your bank to ensure the applicable payment method has been properly credited.
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XBox One S fake out.

Do I get a refund if I cancel Xbox Live?

You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”
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How do I get my money back from an online purchase?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.
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Does Microsoft refund accidental purchases?

You can definitely request a refund for the game, to do so, please sign in to https://xbox.com/refunds. Once you have submitted the request it may take 24-72 hours to receive a response from the refund team.
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How do I get a refund from game Pass?

Cancelling a subscription
  1. Press the Xbox button  to open the guide.
  2. Go to Profile & system > Settings > Account > Subscriptions.
  3. Choose the subscription that you want to manage, and then follow the steps to cancel. If eligible, you may be prompted to initiate a refund for your subscription.
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Where do Microsoft refunds go?

All refunds go back to what the purchase was made on. For example if you used your account currency it goes back to that. If it was charged on a credit/debit card it will go back to that.
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Can digital games be refunded?

The refund criteria states for digital game purchases it has to be within 14 days of purchase and hasn't accumulated a significant amount of playtime to be eligible for a refund.
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Can I return a game to game?

GAME operates a 28 day Goodwill returns policy online

Any product (excluding gift vouchers/gift cards*/digital downloads**) may be returned for refund or exchange within 28 days of the purchase date, providing that the seal remains unbroken.
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Are Xbox cards refundable?

If a digital gift card hasn't been redeemed, you can cancel it and get a refund up to 14 days from the date you bought it. Your gift cards are non-transferable to another person or Microsoft account. Sign in to the gift card history page in your Microsoft account.
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Who do I call to get a refund from Xbox?

Things You Should Know

You can call Xbox Live at 1-800-469-9269, but it will only play a prerecorded message.
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Why do I have negative V-Bucks?

If there are not enough V-Bucks on your account to cover this amount, then this will create V-Buck debt. You can reverse a negative V-Bucks balance by purchasing V-Bucks to cover the amount owed.
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Can I sell my Fortnite account?

Selling your Fortnite is safe and easy

Swappa is the safest and easiest way to sell your Fortnite online and get paid fast. Swappa lets you buy and sell directly with other users, so sellers make more and buyers save more.
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How many refunds does Fortnite allow?

You only have a maximum of 3 Return Tickets available for use on your account. You will receive an additional return ticket every 365 days, as long as you have less than 3 tickets.
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Can you refund v bucks?

Products that include virtual currency or other consumables are marked “non-refundable” and are not eligible for refund. Also, most in-app purchases are non-refundable.
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Is it illegal to keep a double refund?

Can cardholders keep double refunds? No. If a cardholder receives a refund after filing a chargeback, they should notify their bank that the chargeback is no longer necessary. Merchants can get these chargebacks reversed by providing evidence of the refund, but this process costs them time and money.
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How do I reverse a Microsoft purchase?

Go to your Order history and find the order or pre-order. Select Cancel item next to the item you want to cancel. If you don't see this option, you've already been charged for the item, but you can request an exchange or refund. Select the check box next to the item and then select the Cancel item button.
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What if my bank won't refund stolen money?

If the bank still won't refund your money, it's time to talk to a lawyer. Federal law gives you rights in this situation. EFTA gives damages of up to $1,000 as a penalty even if you have no other damages at all.
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Is it illegal to charge before shipping?

Despite what you have been told, it is actually not illegal for merchants to charge for a product before it has shipped.
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What if a company sends you an extra item?

By law, companies can't send unordered merchandise to you, then demand payment. That means you never have to pay for things you get but didn't order. You also don't need to return unordered merchandise. You're legally entitled to keep it as a free gift.
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Do you lose your gamertag if you cancel Xbox Live?

The good news is that canceling your Xbox Live subscription won't cost you. Your Xbox gamertag, saved files and achievements aren't affected. Any games and DLC that you've purchased and downloaded will also remain on your console. What you will lose, however, is access to Games with Gold games.
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