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Can you refund a game on Xbox?

You can request a refund on your Xbox order history page. Select the relevant item and choose Request a refund. Provide the reasons for your request and select Next. If everything is correct, select Submit.
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Can you refund digital games on Xbox?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.
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How long does an Xbox refund take?

Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below.
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How many refunds does Xbox allow?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won't be able to refund anything else this year if you buy something else by mistake.
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Does Xbox Live give refunds?

Learn more about our refund policy

You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”
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How to REQUEST A FULL REFUND ON XBOX ONE GAMES (Best Method)

How do I get my money back from an online purchase?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.
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How does Xbox refund take?

If we grant refund approval; you'll see the refund being processed on your Microsoft account; and you''ll no longer be able to use the content. The refund may take a few business days; and you may want to check with your bank to ensure the applicable payment method has been properly credited.
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Can I redeem Xbox codes online?

How to redeem a code from a PC or mobile web browser. From a web browser, go to redeem.microsoft.com. Enter the 25-character code, select Next, and then follow the prompts.
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How do I return a game to stream?

Click on the game you'd like to get a refund on. Then select the reason you want a refund. Choose how you'd like a refund. Select either to refund into your Steam wallet or directly to the original payment method you used.
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Can digital games be refunded?

Note As a limited exception, Digital Game Products may be eligible for a refund within 30 days if you're unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies.
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Can I return a game to game?

GAME operates a 28 day Goodwill returns policy online

Any product (excluding gift vouchers/gift cards*/digital downloads**) may be returned for refund or exchange within 28 days of the purchase date, providing that the seal remains unbroken.
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Where do Microsoft refunds go?

All refunds go back to what the purchase was made on. For example if you used your account currency it goes back to that. If it was charged on a credit/debit card it will go back to that.
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Can I sell my digital Xbox games?

Gameflip is the best way to sell Xbox games for cash

Simply list your Xbox games using our website or our free mobile app. Once your game is sold, follow the instruction to ship (physical games) or send it (digital games) to the buyer.
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How do I cancel a digital game purchase on Xbox?

Go to your Order history and find the order or pre-order. Select Cancel item next to the item you want to cancel. If you don't see this option, you've already been charged for the item, but you can request an exchange or refund. Select the check box next to the item and then select the Cancel item button.
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Can I return a digital Xbox game from Gamestop?

Digital content, Gift Cards, Point of Sale Activation (“POSA”), Trading Cards and products containing Trading Cards such as Pokémon, and Yu-Gi-Oh! are not eligible for return.
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Do Xbox codes expire?

A: Xbox Live Gold digital codes (not including trial memberships) do not expire, so you can keep the code until you need it.
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Where is the 25 digit code for Xbox One?

The 25-digit code should be on the physical gift card itself. You would need to scratch it from the card itself.
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Can you redeem 2 Xbox codes?

Redeem your Xbox Game Pass or Game Pass Ultimate prepaid codes one by one. The credit will automatically be added. Once one subscription ends, the next one begins, so you can only use one at a time.
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Do Xbox refunds go back to my card?

Yes, Xbox refunds generally go back to the original payment method that was used when the purchase was made. Depending on how the purchase was made, the refund may go back to your bank account or card, depending on how the original purchase was made.
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Who do I call to get a refund from Xbox?

Things You Should Know

You can call Xbox Live at 1-800-469-9269, but it will only play a prerecorded message.
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How long does it take for a refund to show up on your debit card?

Most refunds typically take 5-7 business days (excluding weekends and holidays) to appear in your account once the merchant has issued the refund. If you have questions about a refund you should have received, you should first check with the merchant.
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Why do I have negative V-Bucks?

If there are not enough V-Bucks on your account to cover this amount, then this will create V-Buck debt. You can reverse a negative V-Bucks balance by purchasing V-Bucks to cover the amount owed.
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Can I sell my Fortnite account?

Selling your Fortnite is safe and easy

Swappa is the safest and easiest way to sell your Fortnite online and get paid fast. Swappa lets you buy and sell directly with other users, so sellers make more and buyers save more.
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What happens if you accidentally buy a skin on Fortnite?

Click on the silhouette icon to open the Account And Privacy settings page. Click Return or Cancel Purchase under Account. This will bring up a list of all of the eligible purchases you bought in-game within the past 30 days. Find and select the item you want to return and select it on the list.
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