Can you refund games on Steam?

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter.

Will Steam refund a game after 14 days?

Purchases made significantly outside of the 14 day refund window are not eligible for a refund request. My refund request was denied. Can I contest this decision? If you feel that there has been an error in the handling of your refund inquiry, please submit another request at help.steampowered.com.

Is it possible to refund Steam games?

You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase. Such refunds are on a case-by-case basis.

Is Steam generous with refunds?

Steam is pretty generous with returning games and issuing refunds, but there are a few limitations. To return a game, you must: Request a refund within 14 days of purchase. Have logged less than 2 hours of playtime in the game.

Does Steam give 100% refund?

You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours.

How To Refund A Game On Steam | 2023 Tutorial | SEE DESC.

Does Steam refund for not fun?

It's theoretically possible to submit a request for any game that you've bought on Steam, as long as you purchased it less than 14 days ago and haven't played more than two hours. So there's no point in trying to request a refund for games you bought a couple of years ago and never played.

How many refunds does Steam allow?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

How much does Steam refund?

You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you'll receive the full value of your purchase back.

Does Steam refund past 2 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

How many times can you refund the same game on Steam?

You could theoretically refund it any number of times, but your total play time will stop at 2 hours before they stop allowing you to refund it. Also note: you have a 2 week time limit to use those 2 hours of play time and it will be tracked from the first time you purchase the game.

How do I ask for a refund?

Is Steam refund available within 24 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

Can you spend pending money on Steam?

Could I spend this money, or do I have to wait until its in my steam wallet? You will not be able to spend it until it is no longer pending.

How long do Steam refunds take PayPal?

Refunds from Steam to outside payment methods like PayPal/credit card/ bank account usually take up to 14 days. The quickest route is to refund to your wallet takes about 3 to 4 days, refunding back via Pay Pal then Pay Pal transfers it back to your back account would have to be the longest route possible.

What is a good reason to request a refund?

The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.

What if customer asks for refund?

Responding to an angry customer who demands a refund

Hi [Name], We're so sorry to hear you're not happy with your product, but we also fully respect your decision. We've processed your refund request, and you should expect to see the amount appear in your bank account in the next couple of business days.

How do you nicely tell someone no refund?

Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, "I looked into your situation and our refund policy does not allow one in this case." Consider indicating that you spoke to a manager to add to the authority.

Can you accidentally buy a game twice on Steam?

What happens if I buy a game that I have already own in Steam a second time? So long as you're using the same account both times it can't happen. Steam stores records of all purchases in your account.

What are exceptions on Steam refunds?

Exceptions are made on a case by case basis. Most successful exceptions are made when someone is just beyond the limits, not when they are 2 years past the purchase and several dozen hours or more into a game. There is zero chance to get a refund for a game you bought 2 years ago.

How do I return a Steam deck?

The easiest way to do this is by using the online button provided at help.steampowered.com. Simply log in there with your Steam user account, select the order you wish to cancel and the problem you are having, then press the button labeled "I'd like to request a refund".

How do I cancel a Steam refund?

Go to the refund page. you can choose to cancel the refund. If you request a refund, you can cancel the refund at the end of the refund policy. Find it and click OK.

Are Steam decks worth it?

If you're using it at home as a replacement for a high-quality PC to play games, then the Steam Deck is a no-brainer purchase. If you're attempting to use it as a travel device, however, it's important to consider its limitations, and how and when you'll be using it most.

Can you resell a Steam Deck?

Selling your Steam Deck is safe and easy

Swappa is the safest and easiest way to sell your Steam Deck online and get paid fast. Swappa lets you buy and sell directly with other users, so sellers make more and buyers save more. Get paid as soon as your Steam Deck sells, without waiting for your money!