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Can you refund Ubisoft?

You can request a refund for a digital PC game within 14 days of your purchase, as long as the game has not been played for more than two hours. Refund requests for digital PC games can be submitted on the Order History page of the Ubisoft Store.
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How do I get a refund from Ubisoft games?

Hover over your profile picture in the top right of the screen and select My orders. Locate the order you want to refund and select View order details. Choose Request a Refund. Using the drop down menu, let us know why you wish to refund your product.
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Why won't Ubisoft let me refund?

Please note that refunds may not be available for games from which you have been banned or if you have otherwise violated any of Ubisoft's terms (for example, our Terms of Use, Terms of Sale, or any Code of Conduct). In addition, you may not be eligible for refunds if you appear to be abusing our refund policy.
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How long does it take for Ubisoft to refund?

Refunds For Pre-Purchased Titles (Pre-orders)

The standard 14-day/2-hour refund period also applies, starting on the game's release date. In both cases, you can follow the “How to request a refund process” above to submit your refund request.
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Can you refund a preorder on Ubisoft?

To cancel your pre-order for a digital item, select Ask for a refund next to the relevant product on the Order History page of the Ubisoft Store.
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Ubisoft is Refunding in 2022...

How do I cancel my Ubisoft purchase?

Log into your Ubisoft account. Select the avatar icon again, then My Subscription. Under the Rocksmith+ header, select Cancel Membership. Choose Cancel my subscription to confirm your cancellation.
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Can you refund a game and buy it again?

Yes, so long as the time played across all owned time is less than 2 hours and it is less than two weeks from original purchase. Just be aware that buying and refunding a single game multiple times may get your account flagged as abusing the refund policy.
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What is Ubisoft rate of return?

Analysis. Ubisoft Entertainment's return on assets for fiscal years ending March 2018 to 2022 averaged 1.8%. Ubisoft Entertainment's operated at median return on assets of 2.5% from fiscal years ending March 2018 to 2022.
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Do you keep Ubisoft games forever?

When your subscription ends or gets cancelled, the game will become unavailable. Your in-game purchases will remain linked to your account, and you will be able to access them again if you buy the game on the Ubisoft Store, or re-subscribe to Ubisoft+.
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What happens if you chargeback Ubisoft?

We reserve the right to suspend and/or revoke your Account and/or to restrict you from placing orders in the Ubisoft Stores and/or to restrict you from using certain payment methods, if we reasonably suspect that you have undertaken (or are attempting/have attempted to undertake) a fraudulent transaction.
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What if the merchant refuses to refund?

If asking the merchant for a refund didn't work, request a chargeback with your credit card issuer. Many card issuers let you dispute transactions by phone, mail or online. You may also be able to submit a dispute directly through your card issuer's mobile app.
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Can you cancel Ubisoft?

If you want to cancel your subscription, you can do so at https://www.ubisoft.com/en-us/help/purchases-and-rewards/article/cancelling-your-ubisoft-subscription/000065286,and the cancellation will be effective at the end of the billing cycle in which you cancel.
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Why can't I refund a game on Steam?

You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.
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Is there a way to refund digital games?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
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Why won't Ubisoft take my money?

Check your card's expiration and validity dates. Confirm your balance or credit limit covers the payment. Make sure that recurring online transactions are enabled for your payment method account. If your payment method is no longer valid, you can update it on the Ubisoft Store website.
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Can I take money out of my Ubisoft wallet?

Ubisoft Wallet credit cannot be gifted, transferred or withdrawn to a different Ubisoft account. Please refer to our Ubisoft Wallet terms for more details. Feel free to get in touch if you have any other questions.
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Why is Ubisoft shutting down?

1 September 2022 Ubisoft is suspending online services for 15 older games (2009-2013) to focus resources on supporting and developing newer and more popular games.
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Why are people leaving Ubisoft?

"I think abuse and toxicity are contributing factors but not deciding ones for most," a current Ubisoft developer said of why colleagues were bailing. But, they added, "Women and people of color experience them as deciding factors."
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Is Ubisoft shutting down Assassins Creed?

On September 1, Ubisoft will be ending online services for Anno 2070, Assassin's Creed 2, Assassin's Creed Brotherhood, Assassin's Creed Revelations, Assassin's Creed 3, Assassin's Creed Liberation HD, Driver San Francisco, Far Cry 3, Ghost Recon Future Soldier, Prince of Persia: The Forgotten Sands, Rayman Legends, ...
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What is the Ubisoft 30 second rule?

The “30 second rule,” by the way, is explained in an interview with Patrice Désilets over at USGamer: “If it takes less than 30 seconds to find it on Wikipedia, then it should be the truth,” Désilets explains. “If it takes you three weeks in the old books in Oxford, then who cares?”
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Is a 100% return good?

If your ROI is 100%, you've doubled your initial investment. Return on Investment can help you make decisions between competing alternatives. If you deposit money in a savings account, the return on your investment will be equal to the interest rate that the bank gives you to hold your money.
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Is Ubisoft in debt?

UbiSoft Entertainment debt/equity for the three months ending September 30, 2022 was 0.82. Ubisoft Entertainment operates in parts of Europe, Canada and the United States and its primary activities are the production, publishing and distribution of interactive entertainment products.
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How many games can you refund?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.
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Can you refund a game with exactly 2 hours?

“Valve will, upon request via help.steampowered.com , issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.”
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How many days can you refund a game?

When are products eligible for a refund? Games and products are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record.
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