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Can you return a digitally bought PS5 game?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Can you refund a digital game on PS5?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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Can you return a digitally downloaded game?

Note As a limited exception, Digital Game Products may be eligible for a refund within 30 days if you're unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies.
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How do I return an online game to the PlayStation Store?

Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund. You'll be in contact with a Customer Support bot to walk you through the rest of the way.
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How do I return a PS5 online purchase?

Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return.
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How to Refund Digital PS5 Games! (EASY) | SCG

Can you return something in store if you bought it online?

Returning an online item to the store will reduce wait times for your refund or exchange. Replace the item in its original packaging. Bring your item, original packaging, the credit card you used, if applicable and the receipt. Go to the Returns or Customer Service department at the store.
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How to refund PS5 digital game reddit?

North America (Canada & United States)
  1. Use the Refund Chatbot - OR -
  2. Contact PlayStation Support via Live Chat (Go to DIGITAL CONTENT > CONTACT US during operating hours) - OR -
  3. Contact PlayStation Support via phone at 1-800-345-7669.
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How do I refund a game on PS5 store?

How to request a refund on a PS4 or PS5 game
  1. Go to playstation.com/en-us/support/store/ps-store-refund-request/.
  2. Select Request Refund. ...
  3. If you were the owner of the account that was charged, select Yes in the chat window that opens up. ...
  4. Select why you'd like a refund. ...
  5. Select why you're returning the game.
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How long do PlayStation refunds take?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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Does PlayStation give refunds for digital games?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
Takedown request View complete answer on playstation.com

What is a digital refund?

When a refund is requested on the purchase of a physical product, the product is returned before the money is refunded. However when a refund is requested for a digital product, there is no way for the customer to truly return the purchased item. The digital file likely remains in their possession.
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How do I sell back digital games?

Steam is a platform that allows independent game developers to sell their games. You can create a free account and upload your game to the Steam store. You can set the price for your game and also give it away for free. Humble Bundle: The Humble Bundle is a platform that allows game developers to sell their games.
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Do you have to rebuy digital games for PS5?

When using a PS5™ console, you may have the option to upgrade a disc or digital PS4 game to the digital PS5 version. Depending on the game, this upgrade may occur at no additional cost, may require a purchase, and may be available for a limited time. An internet connection is required.
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What happens to my digital games on PS5?

Sony has made sure that backward compatibility is available so that you can still play your PS4 games on the PS5. You can even use the same account to access all of your digital purchases across both consoles. This means that you will have access to all of your digital games on the PS5, and they won't be deleted.
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Do you have to repurchase digital games for PS5?

You don't have to. PS5 supports backward compatibility with the majority of PS4 games (over 4000 games, only like 10 not supported yet); a bit complicated for PS3, PS2, and PS1. If you have the games on PS4 you can transfer them to a hard drive and play them on a PS5 as if you were on PS4.
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Does PlayStation ban you for refunding?

If your payment method has had a charge reversed on a PlayStation™Store purchase, this can result in your account being restricted from accessing PlayStation™Network (PSN).
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How long do PS5 returns take?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement system, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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How do I cancel a purchase on PS5?

  1. Go to Settings > Users and Accounts.
  2. Select Account > Payment and Subscriptions > Subscriptions.
  3. Select a service > Cancel Subscription.
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Can PS5 games be returned Walmart?

Yes. Walmart's return policy states that in order to qualify for a refund or exchange, you must provide “all original packaging and accessories” at the time of your return.
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Can you return a pre ordered game PS5?

PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream.
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How do I get a refund on game purchases?

Explore refund request options
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
  6. Complete the form and note that you'd like a refund.
  7. Click Submit.
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Will Sony refund digital games reddit?

Sony cancellation policy: "Digital content that you have started downloading or streaming, and in-game consumables that have been delivered, are not eligible for a refund unless the content is faulty."
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What to do if an online retailer won't refund?

Try to contact the trader

If you can't contact the trader or they won't help, you can then ask your card provider or PayPal. If you paid through a Buy Now Pay Later provider, you should check their website to see if they can help.
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What to do if an online store does not give you a refund for returns?

If you qualify for a return but the seller won't give you your money back, you have some options:
  1. Write a complaint letter: we have advice to help you do that and a sample letter.
  2. Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau.
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