Can you return a PS5 controller?

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.

Can I return PS5 controller to Target?

We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.

How do I return my PlayStation 5 controller?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.

How do I return my PS5 controller under warranty?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

Can you return a PS5 controller for stick drift?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced.

If Your PS5 Controller Says This.. Return It

Can I get a refund if my controller has stick drift?

Replies (6)  If you've just gotten it, you should be able to return it to get a replacement/refund. If you'd prefer to do it a different way, you can more than likely send a request for a replacement here since it would be under warranty.

Will Sony replace my PS5 controller drift?

Sony releases firmware for the PS5 DualSense Controller to add features, fix bugs, or deal with issues. If the PS5 Controller Drift is due to a hardware issue, then Sony can fix it in the firmware.

Can I return PS5 controller to Gamestop?

You have fifteen (15) days from your in-store purchase or receipt of shipment of a new item, and seven (7) days for a used item, to exchange or return, unless noted in our exceptions.

How long do you have to return a PS5 controller?

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.

Can I return a PS5 controller to target without a receipt?

Some items sold by a Target Plus Partner have a modified return policy on Target.com. Items that are opened or damaged may be denied a refund. In-store returns without an eligible receipt will be denied. Some items, such as electronics, may have a shorter return window.

Why do PS5 controllers drift?

It's not likely but outdated controller firmware can in some case be the main culprit behind the developing of drift. To update, connect the DualSense controller to the PS5 using a USB cable, then press the PlayStation button and open the Accessories menu. Navigate to the Wireless Controller Device Software section.

Can you return PS5 controller to Walmart?

Yes. However, all video game hardware, including video game controllers, must be returned or exchanged within 30 days of purchase.

How long do PS5 controllers last before stick drift?

According to iFixit's YouTube channel, the PS5's DualSense controller is rated to last a little over 400 hours before the analog stick's sensors wear out and stick drift affects gameplay.

How does PS5 controller warranty work?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).

Does PS5 controller have lifetime guarantee?

A white color controller with a color splash pattern, perfect for players who like modern style. The manufacturer provides a lifetime warranty and the highest quality of the controller. This controller does not include paddles, to customize go to the Build Your Own section listed below.

Does opening PS5 controller void warranty?

First, don't take your PS5 controller apart. If you do, you will void the warranty, meaning that you can't return the DualSense to Sony for a replacement.

Can I return an opened controller to Gamestop?

We do not accept returns of:

Any product(s) that has been opened (taken out of its plastic wrap). Any product(s) not in its original condition. Any product(s) that is damaged, played, or is missing parts.

How long does the average ps5 controller last?

The standard DualSense controller averages between five to eight hours of battery life in my experience – depending on the game you're playing – so it's disappointing to hear that the DualSense Edge, which costs $200, might not even hit those heights.

Can you send in PS5 controller for repair?

If an issue you're experiencing is consistent with PS5 controller malfunctions that could stem from a manufacturer issue, you can send your controller to Sony to be serviced or, in some cases, receive a replacement controller.

Can you return a controller to any GameStop?

You can either return your purchase to any GameStop location, or you can send it back using the return shipping label that came with your order. Be aware that all of the above info pertains to both online and in-store purchase. Namely, you NEED your receipt or packing slip to be eligible for a return.

How long do you have to return PS5 controller to Walmart?

Is there a time limit on returns? Generally, we accept returns within 90 days after purchase.

How often should I replace my PS5 controller?

The PlayStation 5 DualSense controller isn't made to last.

The investigation reveals that the sticks included in the DualSense will roughly expire after 2,000,000 cycles. Clicking in the sticks are only expected to last 500,000 cycles.

How long does it take for Sony to replace PS5 controller?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.

Will Best Buy replace my PS5 controller?

If the controller that came with your console stops working, we'll replace it. Get a one-time replacement for the controller that was included in the original box of your PlayStation console.