Can you return a Steam purchase?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

Will Steam refund if a game goes on sale after purchase?

I recently purchased a game that is now on sale. Can I refund the difference? We are unable to refund the difference in price; however, you may request a refund for the initial purchase and repurchase the game at the current sale price.

Can you refund gifted games on Steam?

Can you refund gifted games? It is possible to refund a gifted game through Steam as well. You need to meet the same requirements first - i.e. not having played it for more than two hours and having it in your account for less than 14-days but if that's so then you can ask for a refund.

Is Steam Deck returnable?

For Valve Index, Steam Deck and related components and accessories (individually and collectively "Hardware") you have the right to cancel any purchase of the Hardware on Steam within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the Hardware purchased.

How long do Steam refunds take?

Typically, Steam processes refunds within 7 to 14 business days from the date of the request. However, the exact processing time may be affected by factors such as the volume of refund requests, the payment method used, and the amount of time it takes to resolve any issues with the refund request.

How To Get a Refund On Steam

Can Steam cancel a refund?

Can you cancel a Steam refund request? You also have the option to cancel your Steam refund request. To do so, go to the help page mentioned above again and simply cancel your request. The game will remain in your account and won't be refunded.

Does Steam give $100 refund?

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase.

Will Steam refund a game over 2 hours?

What can I request a refund for? Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).

Is it legal to sell a Steam account?

Can I buy or sell my Steam account? Steam accounts cannot be bought or sold. An account is for the personal use of its creator only.

How much money I spent on Steam?

In the Settings tab, go to "Support." Select "My Account" from the Support page. On the My Account page, select "Data Related to Your Steam Account." You can check your purchase history by selecting "Purchase History." You can also get the total expenditure on your account by clicking on "External Funds Used."

Can you exchange games on Steam?

Can I trade Steam Games? Games received as an Extra Copy can be traded to other users. They can be used to trade for other Gifts, or for items in games supporting Steam Trading. Some older gift purchases on Steam can also be traded.

How do I ask for a refund?

Why won't Steam give me a refund?

You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.

How lenient is Steam refunds?

Valve will, upon request via Steam Support , issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).

What is the highest refund rate Steam?

The refund rate, which, according to Carless, averages 8-9%, can be as high as 20%. If yours is above average, you might want to dig into the refund comments that Steam requires users to leave, no matter how depressing those might be.

How many refunds does Steam allow?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

How do I check my Steam Wallet?

How do I view my Steam Wallet balance? Log in to your Steam account. The current available balance will be listed in the upper right hand corner, next to your profile name.

How do I get a refund from Epic Games?

How do I apologize for a refund?

Hi [Name], We're so sorry to hear you're not happy with your product, but we also fully respect your decision. We've processed your refund request, and you should expect to see the amount appear in your bank account in the next couple of business days. Once more, we apologize for the inconvenience this has caused you.

How do you say no refunds nicely?

Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, "I looked into your situation and our refund policy does not allow one in this case." Consider indicating that you spoke to a manager to add to the authority.

Is it OK to ask for a refund?

Remember that it is reasonable to ask for a refund and that there is nothing intrinsically rude in doing so. You can be polite.

Why can't i trade Steam?

If you have not had Steam Guard enabled for 15 days, you will be unable to trade or use the Community Market. Accounts that currently have Steam Guard disabled will be unable to trade and use the Community Market.

How much money do you need to buy every game on Steam?

A little over half a million dollars, apparently. That's according to Chenggang Wang's website Buy All Steam Games (thanks, TheGamer), which is able to calculate at any given time how much it would cost you to pick the digital storefront clean.