Can you return games on Steam?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

Will Steam refund a game over 2 hours?

Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred.

How many times can you return a game Steam?

Yes; if you have not already requested a refund make sure the purchase is eligible and submit a request here. Please note that approved refunds may take up to 7 days to process. Is there a limit to how many purchases I can request a refund for? You can submit any number of refund requests for eligible purchases.

How do I refund a gifted game on Steam?

Can Steam support refund a gift?

A refund may be issued for any gift that was purchased within fourteen days and has been played less than two hours by the gift recipient. If the gift recipient has already redeemed the gift, you'll see the following message when you try to refund the gift: This product was gifted to user (Account name).

How To Refund Games On Steam (2022)

Can you refund a gift game?

Can you refund gifted games? It is possible to refund a gifted game through Steam as well. You need to meet the same requirements first - i.e. not having played it for more than two hours and having it in your account for less than 14-days but if that's so then you can ask for a refund.

How long do Steam refunds take?

Typically, Steam processes refunds within 7 to 14 business days from the date of the request. However, the exact processing time may be affected by factors such as the volume of refund requests, the payment method used, and the amount of time it takes to resolve any issues with the refund request.

Is the Steam refund lawsuit real?

In 2021, game publisher Wolfire Games sued Valve, the company which owns and operates Steam, a computer gaming platform and store, in a class action lawsuit. They alleged Steam was a monopoly, and Valve used this monopoly to pressure publishers into paying higher commission fees for every sale made on the Steam store.

Are Steam refunds unlimited?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

Can you sell a Steam game?

Steam items, in-game items and extra copies of games (referred to as Steam Gifts) are tradable. To be sure if an item is tradable, please go to your Inventory and select the item and read the item details. The "Tags" section will indicate if it is tradable or not.

Why won't Steam give me a refund?

You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.

How do I ask for a refund?

What percentage of refunds does Steam give?

In the latest entry to his Discoverability blog, Simon Carless discusses the Steam refund rate as a potentially significant metric. The refund rate, which, according to Carless, averages 8-9%, can be as high as 20%.

Does refunding uninstall Steam?

How to uninstall games on Steam. Once you get a Steam refund, the game will be removed from your library, but it won't be uninstalled from your PC.

How strict is Steam refund?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

Is Valve a monopoly?

The arbitration claims are related to a federal class action filed by Wolfire Games, a game publisher, claiming that Valve uses its monopoly power to force game publishers to sell their games through the Steam Store and to pay Valve supra-competitive commissions.

What happens to Steam game after refund?

You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you'll receive the full value of your purchase back.

Can you cancel a refund?

No, refunds cannot be cancelled.

How do I check my refund on Steam?

Within the Steam Sales & Activations Reports website, you can find stats on the refunds of your game, including the notes that players provide when they request a refund.

Can I refund an old game?

Generally, old games won't be refunded, no... however, the easiest way to check is to go into your purchase history and, if it's refundable, there will be a refund button there.

What game has the most refunds Steam?

Rust developer Garry Newman has given an indication of how much Steam's refund system can affect a particular game. In a post on Twitter today, Newman revealed that the survival game has been refunded 329,970 times, returning a total of $4.38 million to players.

How do I apologize for a refund?

Hi [Name], We're so sorry to hear you're not happy with your product, but we also fully respect your decision. We've processed your refund request, and you should expect to see the amount appear in your bank account in the next couple of business days. Once more, we apologize for the inconvenience this has caused you.

Is it OK to ask for a refund?

Remember that it is reasonable to ask for a refund and that there is nothing intrinsically rude in doing so. You can be polite.