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Can you return PS5 without box?

Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy.
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What do you need to return a PS5?

If you are fond of the original packaging you can send us your console in any sturdy cardboard box. Protect your PS5 console by wrapping it securely in bubble wrap. We only need the console, so please don't include any cables or accessories.
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Can you return an open PS5?

All returned items must be in original condition, including all accompanying labels, cords, chargers, accessories, manuals, and other documentation. NOTE: For physical disc games to be considered in “original condition,” they must be returned, unopened, with all security seals intact.
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Does PS5 have a return policy?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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Can I return a PS5 without a receipt?

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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This Will Void Your PS5 Warranty

Can I ship a PS5 in its original box?

The best option to ship a PlayStation 5 is to re-use the retail box, which measures roughly 18.5” x 7” x 18.7”. Due to the size of the retail box, we recommend using a 20” x 20” x 10” shipping box because that will easily fit the PS5 box along with some bubble wrap.
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How long is the warranty replacement for PS5?

A 1 year limited warranty for all repairs (that includes parts and labor)
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How do I return my PS5 under warranty?

Sony PS5 Warranty Summarized

One can visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. You will have to give proof of your purchase in the form of a receipt or bill with the original purchase date.
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How much does it cost to repair a PS5 without warranty?

How Much Does It Cost To Repair The PS5 Without A Warranty? Depending on how it's damaged, you can expect an invoice of between $100 and $400. If it's not a big issue, you will be charged less, but always expect to pay extra cash if the repairs are extensive.
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Does PS5 come in cardboard box?

Like pretty much every other game console ever made, the PS5 comes in a cardboard box. But just what does that box look like?
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Do I need the original box to trade in a console?

Game trade-ins must be in original packaging. Imported and digital download games are excluded from being traded in. Console trade ins must include official controller, power cable(s), HDMI lead and charging dock (if applicable). Trade in credit and cash prices are subject to change and cash prices may be different.
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How much does a PS5 weigh in box?

The PS5 box weighs 14lb (6.7 kg/ 8 ounces).
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Can I get my money if I accidentally bought something on PS5?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. To request a refund for this type of content, please contact us.
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Can I return an unopened PS5 to GameStop?

All new, non-defective electronics that are not returned in their original unopened packaging will not be eligible for a refund or exchange. Defective merchandise (other than PCs) can be returned or exchanged within their applicable return period. Used defective items can be exchanged within 30 days.
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Can I return a PS5 to GameStop?

You have 15 days to return new items and seven days to return used items to GameStop. According to the fine print of the GameStop return policy, you have 15 days to return or exchange new items and seven days to return or exchange used items. The return countdown starts the day you made your purchase in store.
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Can I return an opened PS5 to Target?

Items that are opened or damaged may be denied a refund. In-store returns without an eligible receipt will be denied.
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How long do I have to return a PS5 to Target?

We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.
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Can I return PS5 to Walmart without receipt?

Will Walmart Accept a Returned Console Without a Receipt? Walmart does allow console returns without a receipt but you will need to present a government-authorized ID so they can trace the transaction. What is this? You should also present the card you used to pay on.
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Can I return an unopened PS5 to Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store.
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How do I get a refund from PlayStation Store PS5?

Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund. You'll be in contact with a Customer Support bot to walk you through the rest of the way.
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Can I return an unopened PS5 to Walmart?

Most items can be returned within 90 days unless otherwise noted. All returns must be accompanied by a receipt to qualify for a full refund. Returns made without a receipt are only eligible for store credit or exchange.
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How do I return a Sony Product?

If you have received a damaged, defective or incorrectly shipped Product, within 14 days, please call or text us at 1-800-249-SONY (7669) or via chat from the Website. See the Terms and Conditions for complete details regarding our Return Policy.
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Can you walk into a store and buy a PS5?

Answer: Eventually, yes, PS5 will be available in stores for purchase. If you are having trouble finding an in-stock PS5, then you are not alone.
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How do I return my PS5 to Sony for repair?

Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return. Follow the on-screen instructions to print the return label.
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