Can you return to StockX if fake?

StockX has no obligation to return items that do not conform to the description (including, without limitation, that the item is not new and unworn, is not the correct identified size, or does not include the original box), or are counterfeit (in which case, StockX may turn those items over to the proper authorities) ...

What do I do if I get fakes from StockX?

You can always return your order within 14 days after receiving it and StockX is required by law to refund you in full.

How can you tell if StockX shoes are fake?

The first possible stamp is the an "X", which is the StockX logo - the older stamp. The second possible stamp is a circular text that says "ALWAYS VERIFIED AUTHENTIC" - the newer stamp. If a recent StockX tag doesn't have a stamp, then be wary that it's a replica.

Is StockX authentication legit?

The short answer is - yes, StockX is legit. StockX is one of the largest marketplaces in the world and was one of the first in the industry to set a verification standard. In 2022, StockX turned away nearly $100MM worth of products that didn't meet the company's quality standards.

Why did StockX refund my money?

If StockX is unable to match you with a new Seller as a result of your purchase failing verification, you will be refunded your full purchase price.

STOCKX SENT REFUND AFTER AUTHENTICATION OF FAKE SHOES!

Does StockX refund lost or stolen items?

Claims eligibility: You must reach out to StockX within 3 days of your tracking information saying "delivered" in order for us to initiate a claim for your package. Note: If a forwarding service has been used, a claim cannot be processed on an order marked as delivered to the forwarding address.

Can StockX cancel your sale?

Once your Bid has been accepted by a Seller, your order cannot be canceled. This keeps offers real, active and dependable, which fosters seller trust in the marketplace and ultimately leads to more items being offered on StockX, which is good for Buyers.

What is StockX return policy?

StockX is a live marketplace and prices fluctuate based on supply and demand in real-time. As such, once a Bid and an Ask are matched, an order is created and we are unable to offer returns, exchanges, or swaps. You can always resell the item on our platform if you no longer wish to keep it.

How long does it take StockX to verify authenticity?

Once the item is received at a StockX Authentication Center, it can take 1-2 business days for an item to be inspected. The process can extend a few days if there are issues requiring further inspection from StockX's Quality Assurance team.

What happens if seller never ships StockX?

If you don't ship after receiving these warnings, StockX will cancel your sale. In addition, you may be subject to the following penalties in the event of a canceled sale: A penalty fee equivalent to 15% of the transaction price, with a minimum charge of $15 USD or local currency equivalent.

Can I sell replica shoes?

In the U.S., it's illegal for a person to sell counterfeit merchandise. Both state and federal laws prohibit this type of conduct. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines.

Is StockX second hand?

Collectibles sold on StockX must be brand new, in flawless condition and include all original packaging. Some may have minor paint defects or unavoidable manufacturing flaws.

How can you tell if Jordans are fake?

The black tag is the real Nike woven label. Inside the shoe, you will see the size label with the Jordan Jumpman logo (above). The fake shoe has the tag welded to the back of the tongue. On the real Jordan 1, the tag is sewn down on the inside.

Why did my shoes fail verification on StockX?

If an item you purchased on StockX fails verification when reselling, it is often because of one of the following reasons: The item shows clear signs of wear/damage that were not present during its initial verification. The box has incurred more damage than is acceptable during the time it was in the Buyer's possession.

Should I remove the StockX tag?

P.S. StockX advises not to remove their authentication tag in case you need to process a return with them.

How safe is StockX?

Yes, it is safe to buy from StockX. Sellers must send all purchased items to StockX authentication centers where they are first inspected and verified by StockX before being shipped to the buyers.

Where is StockX shipping from?

We have Seller drop-off locations in New York, Hong Kong, London and Tokyo.

Can you sell used sneakers on StockX?

Deadstock or “DS” are the only kind of shoes StockX accepts. But that can be a bit of loose term depending on who you ask. That's why StockX has their own interpretation of it. According to StockX, deadstock sneakers are brand-new and have never been worn before.

Can I cancel a pending StockX?

A bid can be deleted by clicking the trash can icon while it's still under the 'current' section on your buying page. After a bid is accepted, and is under the 'pending' section it can't be canceled. You can always reach out to [email protected] w.

What happens if no one accepts my Bid on StockX?

Should your Bid fail, you will be required to enter a new payment method to complete your transaction. If you choose to Buy Now, and your purchase attempt is unable to be accepted, you will see messaging prompting you to a link that will help you verify your personal information.

Why does StockX keep canceling my orders?

Occasionally, order failures can occur on StockX. These are generally the result of a payment issue, but they can also happen due to an item being taken down or having its price changed as you attempt to purchase or Bid on it. In either case, the Buyer's payment is not captured and their payment method is not charged.

Does StockX refund if the Seller doesn't ship?

In the case of an unreasonable amount of time passing in between a Buyer purchasing an item and failing to get shipping confirmation—generally after five days—StockX will take steps to place you with another Seller at no additional cost or, if we are unable to, refund your purchase price.

Can I dispute a StockX order?

If you received your item damaged, were sent the incorrect item or were sent an item in the incorrect size, we will work diligently to resolve the issue as part of the StockX Buyer Promise. To open an inquiry, please submit a Buyer Promise Support Request form within three days of receiving your item.

Will StockX take a ripped box?

StockX does allow a certain amount of cosmetic damage to a box to pass verification, as long as there are no major rips or tears. Boxes can often encounter minor wear and tear from the manufacturer, shipping and storage. This may include a small corner dent, minor tears and wrinkles on the box lid.

Are Jordans made in Vietnam fake?

On the real Air Jordan 1 satin, it states “Made in Vietnam” whereas on the fake pair it says “Made in China.” Nike does have factories in different countries, but the Satin Air Jordan 1s are all made in Vietnam, another key thing to look at when comparing real vs fake Jordans.