Do Ubisoft accounts get deleted?

As part of our Terms of Use, in rare instances, we may immediately close inactive accounts to comply with local data protection legislation. This is only if we have strong reasons to believe that the account in question will remain unused. We may also close long-term inactive accounts to maintain our database.

Is Ubisoft deleting inactive accounts for over 6 months?

According to Ubisoft's GDPR policy: “We may suspend or close your account and your ability to use one or more services or part of the services, at any time, automatically and at our sole discretion … upon notification, where your account has been inactive for more than six months.”

How long does it take for Ubisoft to delete account?

How long does it take for Ubisoft to delete account? Tick the box and select Close my account once you have made sure you are happy with the terms. You will then see another pop-up confirming the 30 day suspension we will place on your account before it is permanently closed.

Can I recover a deleted Ubisoft account?

Please note that all linked accounts will be unlinked from your Ubisoft account. As we will be unable to recover the account once it has been closed, we strongly recommend only putting the request in if you are absolutely sure you would like to close your account.

How long are Ubisoft accounts locked for?

If you find you still can't login after an hour please try again in 24 hours. In the unlikely event the lockout has not expired after this time, can you please set up a case on our support site[support.ubisoft.com] and let us know the case number here on the forums.

This could get your Ubisoft Account DELETED

Does Ubisoft delete inactive accounts?

As part of our Terms of Use, in rare instances, we may immediately close inactive accounts to comply with local data protection legislation. This is only if we have strong reasons to believe that the account in question will remain unused. We may also close long-term inactive accounts to maintain our database.

Does Ubisoft track you?

No face data nor any other biometric data is stored or sent to Ubisoft servers or any third party.

Why did Ubisoft suspend my account?

To maintain the security of player accounts, we temporarily lock Ubisoft accounts as soon as fraudulent activity is detected. A permanent sanction may be placed on your account if repeated fraudulent purchase attempts are detected on your account.

How do I recover a deleted user account?

On the Deleted users page, select the user that you want to restore, and then select Restore. On the Restore page, follow the instructions to set the password and select Restore. Any conflicting proxy addresses are automatically removed from the user you are restoring. Review the results, and then select Close.

What to do if I deleted your account?

If your account was deleted by you or someone with your password, there's no way to restore it. You can create a new account with the same email address you used before, but you may not be able to get the same username.

Do you keep Ubisoft games forever?

When your subscription ends or gets cancelled, the game will become unavailable. Your in-game purchases will remain linked to your account, and you will be able to access them again if you buy the game on the Ubisoft Store, or re-subscribe to Ubisoft+.

Are Ubisoft games permanent?

When your subscription ends, any games available in your library through Ubisoft+ will become unavailable. Purchasing the game will give you full ownership of it, including continued access if you unsubscribe from Ubisoft+.

What to do if you no longer have the email to your Ubisoft account?

If you've lost access to the email address linked to your Ubisoft account, you'll have to contact the company to help you access your account. This will involve providing the company with your account details as asked by the support team on the live chat.

How long can an account be inactive?

Inactive Accounts

Generally, an account is considered abandoned or unclaimed when there is no customer-initiated activity or contact for a period of three to five years. The specific period is based on the escheatment laws of each state.

Should inactive accounts be deleted?

Removal of inactive accounts is essential for the security of the Active Directory. However, it is better to keep such accounts disabled for some time before deleting them. When employees leave the organization or when they take a long to leave, it is recommended to disable their user accounts.

Why remove inactive accounts?

Inactive accounts or accounts that have never logged in to a machine are also known as “stale” user accounts. Stale accounts pose a security risk to organizations. Each one of these accounts offers a malicious actor an opportunity to gain access to resources.

Does deleting a user account delete everything?

All of a user's data is deleted, unless you transfer it to another user. You might need to transfer some data, such as Gmail data or Drive files, before you delete the user. Some data isn't deleted, such as any groups the user created.

Can hackers find deleted accounts?

Cybercriminals and hackers can gain access to personal information stored in your computer even after you think you've deleted the files. This includes everything from financial documents to scanned images. If you think those files are gone because they've been deleted, think again.

Can you tell if someone deleted their account?

Search From a Web Browser

Replace “username” with the actual username of that person. A "Sorry, this page isn't available" message will appear if you have no access to the account. That means the person has either deactivated the account or blocked you.

Why won't Ubisoft let me log in?

Update Ubisoft Connect PC to the latest version

An outdated version of the desktop app may cause login issues. Reinstalling Ubisoft Connect PC before logging in again may help resolve the issue.

Is Ubisoft killing online support?

If you have fond memories of older Ubisoft games with online components from the early 2010s, you might want to check in on them soon. That's because on September 1st 2022, Ubisoft is dropping support for online services in 15 different games including Assassin's Creed Brotherhood.

How do I get my Ubisoft account unsuspended?

Scamming, trying to fraud or mislead others to gain goods or money. Verbal or written abuse toward an Ubisoft employee. Voice communication blocking, purposely using sound to disrupt voice chat for others. Revealing one's own or another person's personal information (such as email, addresses, phone numbers, etc.)

Do you have to be 18 to have a Ubisoft account?

Please note that you must be at least 13 years old to create a Ubisoft account. To create a young player account, you should also be under the relevant age threshold for your country of residence. Select Create A Ubisoft Account. Type in your name and the email address of your parent or legal guardian.

Does Ubisoft ban cheaters?

Ubisoft Bans Around 19,000 Accounts

On the topic of bans, Ubisoft has joined Valve to punish game cheaters. A recent tweet by Ubisoft Support account states that they identified a vast number of "fraudulent exploits" within the titles under their belt.

Does Ubisoft sell my data?

On your Ubisoft Account: you can opt-out of the sale of your personal data at any time by logging in to your Ubisoft Account Management Page. You can then access the “Privacy and communication” Section, then click “Manage” in the box labeled "Ubisoft advertising on partner websites” and set it to “No”.