Do you need the box to return to GameStop?

You must return all new, non-defective GameStop electronics in their original packaging.

What do you need to return something to GameStop?

You can either return your purchase to any GameStop location, or you can send it back using the return shipping label that came with your order. Be aware that all of the above info pertains to both online and in-store purchase. Namely, you NEED your receipt or packing slip to be eligible for a return.

Do you need the case to return a game to GameStop?

That said, GameStop employees greatly appreciate when you bring in the case with the game, as it takes more time to look up each game for the trades, and they now have to make a case for the game. At GameStop, can a person trade in their own card from the game they are selling and get more cash for it?

Can I return a opened box to GameStop?

We do not accept returns of:

Any product(s) returned more than 30 days from the date on the packing slip. Any product(s) that has been opened (taken out of its plastic wrap). Any product(s) not in its original condition. Any product(s) that is damaged, played, or is missing parts.

What is GameStop's return policy?

GameStop allows full refunds and exchanges for up to 30 days after the purchase or confirmation of shipment. Products can be returned in-store, online, or by contacting customer service at the phone number 1-800-883-8895.

How To Get FREE Pokemon Cards at GameStop! [opening]

Can you return open box products?

Open-box products are typically floor models or returned goods that have been inspected to make sure they work. However, that may not always be the case. Most stores allow you to return products for at least a couple of weeks, and as a result, open-box items could have seen some use.

Will GameStop trade a game without a case?

Software games must include original cases, artwork and instructions in order to be eligible for our trade promotions. Hardware/Accessories devices require applicable cables, power adaptors and one controller per console. See associate for complete details.

Why does GameStop need ID for return?

Being a second-hand retailer, Gamestop is put into the same bracket as a pawn shop. As such, a photo I.D. and full address is required for all trade-ins.

Do I need ID to return at GameStop?

Returns and exchanges are subject to the following guidelines: A receipt is required, and valid ID may be required for all returns and exchanges. Unopened new and used merchandise may be returned or exchanged within 30 days of purchase.

Does GameStop give cash for returns?

Get Paid Your Way

You can choose to receive in-store-credit for max-value on your items, or get paid in cash.

What do you need to bring for GameStop trade in?

Make sure to bring all of the items you want to trade with you to the store. Charge any device(s) you are bringing in for trade. Bring any cords, power chargers and related accessories for products you are trading. Delete any sensitive or personal images, stored data and/or cached data.

Can you return an opened game to target?

The following items are eligible only for exchange if opened: Music, movies, video games and software (exchange for same title, for same or different gaming platform) Airbeds (exchange for similar item)

Does GameStop ask for ID for mature games?

GameStop policy is if you are purchasing a M rated game then you must provide a source of ID.

Do you have to be 18 to trade in at GameStop?

Is there a minimum age requirement to trade my games in? Thanks! EDIT: For those looking at this from the future, it turns out that they check ID for all transactions, and you'll need to be at least 17 for store credit and 18 for cash in California.

Do I need my receipt for GameStop warranty?

To obtain PRP service under this Plan, Customer must bring the Product, this Plan and the sales receipt, as proof of purchase, to a GameStop or EB Games retail store.

Why do they ask for your ID when you return something?

Stores will often ask you to show your driver's license (or other government-issued ID) when you return a purchase and then record your information along with information about the returned items to help identify patterns of return fraud or abuse.

Why does GameStop need my thumbprint?

That's what people are asking after Gamestop stores in Philadelphia started fingerprinting customers who brought in used games for trade. Done "at the request of the Philadelphia police department," it's a measure to stop thieves from using GameStop as a convenient way to fence stolen goods.

Does GameStop accept empty game cases?

No. GameStop does not sell cases, only -in this context- games. Nor does GameStop take in cases unless they have the corresponding game inside them.

Can I sell broken games to GameStop?

If it's a handheld or phone it cannot have a severely cracked or scratched screen. It cannot be infested with bugs. It cannot have severe or unrepairable cosmetic damage. The cords and wires cannot be frayed.

Does GameStop check consoles when you trade them in?

To answer this question, yes. The GameStop employees do test the systems. Each and every associate is expected to do this with each and every system that gets traded into our stores. And if they don't and it comes back, there's an automatic corrective action, or a write up.

Can I return something if I destroyed the box?

If they were going to sell it at retail or online, a damaged box would not be acceptable. Apologize and refund in full once it is returned. Alternatively, offer a partial refund for the damage in the packaging. In the future, box the toner boxes so the packaging does not get damaged.

Do you need original packaging to return to Best Buy?

Product accessories and packaging.

Please return items with all accessories and packaging. If you do not, we may either deny the return or allow a return with a nonrefundable deduction on your refund for what is missing.

Do open box items come in a box?

Open box means the packaging and box have been opened and the item may or may not have been removed. These products are typically floor models, display models or returns that have been inspected for safety, functionality and cleanliness. Flaws, if any, will be minor. The original box may not be included.

Does GameStop accept minors?

GameStop may request proof of identification and age (for example, proof of your ability to purchase certain games). If you are a minor, please have a parent or legal guardian conduct any purchase for you.

Do you have to be 17 to buy an M rated game?

A game rated "M" by the Entertainment Software Rating Board (ESRB) is meant only for people aged 17 and over. An "AO"-rated game is meant only for those 18 and over. The ratings have no legal bearing, but most of the video game industry--which sponsors the ESRB--abides by them.