Does Apple allow returns?

You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.

Can you return opened Apple products?

Standard Return Policy

For eligible iPhone, Mac, iPad, Apple Watch and third-party products, you have up to 15 calendar days from the time you receive your item(s) to initiate a return. Items ineligible for a return include: Opened memory. Opened software*

Can you return iPhone to Apple after using?

You have 15 days to return for full refund, irrespective of being opened. Just take all that came with it, and the box back to an Apple store for refund. You have 15 days to return for full refund, irrespective of being opened. Just take all that came with it, and the box back to an Apple store for refund.

How do I get a refund from Apple Store?

How long do Apple refunds take?

Here's how long it takes for a refund to appear on your account or statement: Store credit—It might take up to 48 hours to see the refund in your Apple Account balance. Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier.

Step-by-Step Guide: How to Return Your Apple Device to the Apple Store

What is Apple return policy?

Products can be returned only in the country or region in which they were originally purchased. The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store Gift Cards, and any Apple Developer Connection products.

Why can't I request a refund on Apple?

If you can't request a refund on reportaproblem.apple.com, please be aware that if the charge is pending, you can't ask for a refund yet. After the charge goes through, try to request a refund again. If you have an unpaid order, you need to pay for that order before requesting a refund.

How much does it cost to get a refund from Apple?

Here's how long it takes for a refund to appear on your account or statement: Store credit — It may take up to 48 hours to see the refund in your Apple Account balance. Mobile phone billing — It may take up to 60 days for the statement to show the refund.

Does Apple usually refund accidental purchase?

Does Apple usually give refunds for accidental purchases? Yes, Apple usually offers refunds for accidental purchases. If a user accidentally buys something from the App Store, iTunes Store, Apple Books, or other digital media services within 90 days of purchase, they can request a refund.

How do I cancel an Apple purchase?

How strict is Apple's return policy?

You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.

Can I refund my Iphone 13?

If you change your mind, you can return your Standard or Configured-to-Order hardware to us within 14 calendar days of delivery.

Can you return an iPhone if you don't like it?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.

Can I exchange iPhone for different color?

If you are within the 14 day return period for a new phone, you return it for a refund and buy the color you want. if you are outside the 14 day return period, you can't return or exchange the phone for a different color.

What happens to Apple products that are returned?

All returned phones are sent to an Apple Service Center to be wiped and tested. If a phone was returned because something was wrong it, the problem is fixed. These phones are then repackaged as either service replacements or sold as refurbished on the Apple web site.

Can I return engraved AirPods?

Your engraved AirPods cannot be exchanged for AirPods Pro, but you can request a refund in order to purchase them. Also, be aware that personalized items and custom-configured Macs may not be eligible for exchange at an Apple Store.

How long does a refund take to process?

We issue most refunds in less than 21 calendar days. However, if you filed on paper and expect a refund, it could take four weeks or more to process your return.

When Apple says refunded but no money?

Processing time may be affected by your network provider. You can contact your network provider for an update. All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.

What happens if you request too many refunds on Apple?

It appears that if Apple detects too many refunds being made within a short period of time, it'll cut off the ability for an account to return digital purchases.

Can Apple reject a return?

Apple does give refunds on a case-by-case, exception basis. They also expect the consumer to take basic steps to secure their accounts. If the refund was denied, you can contact support and see if you can get them to change their mind. Use the "Get Support" link at the top right of every page of these forums.

Are Apple returns insured?

When Apple send you pre-printed UPS or FEDEX labels, there is no need for you to pay for insurance. Loss or theft during shipping is already covered by Apple under their account with the shipper. That goes for any pre-printed return labels where the company accepting the return is covering the shipping.

Do you need a reason to return an iPhone?

You do not need an excuse. If you are within the return period of the store from which you purchased the iphone, then you can return it. They won't hassle you about it. At most, they may ask you if you're having a problem with it and if there is something they can help you with.

What do companies do with returned iphones?

All returned phones are sent to an Apple Service Center to be wiped and tested. If a phone was returned because something was wrong it, the problem is fixed. These phones are then repackaged as either service replacements or sold as refurbished on the Apple web site.

What to do with an iPhone before returning it?

Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.

Can I return my iPhone 13 and get iPhone 14?

I just bought a new iPhone. Can I exchange it for the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro or iPhone 14 Pro Max? If you purchased your iPhone within the last 14 days, you can return it by visiting an Apple Store. One of our Specialists will help you enrol in the programme with your new iPhone.