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Does GameStop test consoles for you?

Ask your question to our community. Was this answer helpful? A: GameStop tests all of their games, consoles, and accessories when they are traded in.
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Does GameStop troubleshoot consoles?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
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Does GameStop run diagnostics?

A: We run all phones through a full diagnostic process.
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How does trading in consoles at GameStop work?

What is the GameStop Trade-in program? GameStop offers the opportunity to trade in your used games, accessories, and consoles for in-store credit. Customers can also trade towards pre-paid Visa or Mastercard gift cards that can be used elsewhere.
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What do I need to bring for console trade in GameStop?

Package up your controller, power cable, HDMI cable, any related accessories & the Xbox console you plan to trade. Make sure you have your email with coupon code.
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I Bought EVERY Console at GameStop...

What does GameStop do when you trade in a system?

You can choose to receive in-store-credit for max-value on your items, or get paid in cash. And remember, PowerUp Rewards Pro Members get 10% extra in value on most items. See trade value for details.
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Does GameStop take opened consoles?

If you bought the game or gaming console new, it absolutely cannot be opened if you want to return it for a refund. What is this? Be aware that GameStop considers games “opened” once the shrink wrap is removed. If it's opened, your only option is an identical exchange within 30 days of your purchase.
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Does GameStop test pre-owned consoles?

To answer this question, yes. The GameStop employees do test the systems. Each and every associate is expected to do this with each and every system that gets traded into our stores. And if they don't and it comes back, there's an automatic corrective action, or a write up.
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Does GameStop guarantee used consoles?

We guarantee all of our pre-owned systems to work and they come with a 30 day warranty.
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Should I wipe my Xbox before trade in GameStop?

If you're planning to sell or gift your Windows 10 device or your Xbox One console, make sure you've removed all personal info from it.
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Does GameStop refund consoles?

We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement. GameStop reserves the right to limit, or decline returns or exchanges regardless of whether the customer has a receipt. All returns require a receipt or a GameStop.com order number.
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Does GameStop reset your console?

Our pre-owned and refurbished consoles are reset to factory default settings. You will be required to create a new account or sign in with an existing account. Was this answer helpful?
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Do I need the original box to trade in a console?

Game trade-ins must be in original packaging. Imported and digital download games are excluded from being traded in. Console trade ins must include official controller, power cable(s), HDMI lead and charging dock (if applicable). Trade in credit and cash prices are subject to change and cash prices may be different.
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Can I sell my console to GameStop without a controller?

If you want to sell your old PlayStation, Xbox or Nintendo, it pays to include controllers, power cords and A/V cables. That's because gaming console buyback stores pay an average of 66% less if you don't have those components – and the difference can add up to $100 or more.
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Will GameStop take a console on trade in without controller?

If you have the controller, bring it to the trade in. Unfortunately Gamestop doesn't take consoles without specific items. Gamestop won't take consoles without a functioning controller, all of the power cords, HDMI cable, and with the PlayStation they need the micro USB Cable aswell.
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How do I prepare my Xbox for GameStop trade in?

Xbox One:
  1. Make sure you're connected to the internet so all of your saves and other information syncs to Xbox Live.
  2. Press the Xbox button to open the guide.
  3. Navigate to Profile & System > Settings > System > Console Info.
  4. Select Reset console.
  5. You'll have three options: ...
  6. You want the first option, Reset and remove everything.
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Does GameStop scan ID for trade ins?

Being a second-hand retailer, Gamestop is put into the same bracket as a pawn shop. As such, a photo I.D. and full address is required for all trade-ins.
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Does GameStop test pre owned games?

GameStop has run in-store tests on used games and found that original packaging sells no better than generic packaging but, this plant being all about efficiency, leaving well alone is seen as the best policy.
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What do they do in diagnostics?

Diagnostic tests are used to confirm or rule out conditions and diseases. Before creating a treatment plan, your doctor needs critical information for a correct diagnosis, which a diagnostic test can provide.
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How much does GameStop take off for defective console?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number. It cannot be worn off, faded, torn or scratched off.
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Can GameStop fix stick drift?

A: Yes , drifting is a highly common isssue with all Nintendo switch joy-con but nintendo has a policy in place to repair if your request through their customer service for a fix free of charge.
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How long can GameStop hold a console?

Items held for 7 days. Charged at time of pickup.
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What does refurbished console mean GameStop?

Pre-owned means that someone previously owned the device and sold it to GameStop. GameStop says that they go through a refurbishment process to make sure all devices are in good working order before they're resold, and I've never had an issue.
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Does GameStop throw away old games?

Stores are packed wall-to-wall, floor-to-ceiling with games and gaming accessories. With Gamestop dealing in trade-ins as an enormous part of their business, those trade-ins are handled one of three ways: They're sold as-is, they're refurbished, or they're tossed in the trash.
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Is it hard to get a PS5 at GameStop?

While it is still hard to find a PS5 in the wild, there is a way for fans to have a better chance to get their hands on one through GameStop. Despite the PlayStation 5 being just a few months shy of turning a year old, it can still be quite hard to get.
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