Does Oculus cover accidental damage?

Drops and Screen Damage

Upsie accident protection covers damage to your Oculus from drops, including screen damage and broken hardware.

Does Oculus warranty cover accidental damage?

Meta will replace your Oculus Quest or Meta Quest 2 with a new or refurbished device — or refund you either a partial or full price of the headset — if you provide proof of a manufacturer's defect. But the included limited warranty doesn't cover accidental or cosmetic damage and only lasts a year.

What to do if your Oculus breaks?

How do I claim my Oculus warranty?

If you have a problem with your Product, please visit us at support.Oculus.com for Oculus related products, and portal.facebook.com/support for all other products to get helpful service and contact information, and to submit a claim form to obtain warranty service.

What voids Oculus warranty?

This Limited Warranty is void if (i) a Warranted Product is returned with removed, damaged, or tampered labels or any alterations (including the unauthorized removal of any component or external cover), or (ii) you uninstall any Oculus-issued software from the Warranted Product.

Things NOT to do with Quest 2

Does Oculus offer repairs?

From Oculus repairs to replacements, we offer flexible service—whether at your home or at one of your local uBreakiFix by Asurion or Asurion Tech Repair & Solutions stores.

How many refunds does Oculus allow?

In other words, users shouldn't expect problems if they request five Oculus Store refunds within 30 days, but anything more than that may be automatically or manually rejected, requiring human intervention — and a “one-time exception.” For brand new Oculus Quest users such as Doug, the advice is therefore simple: Limit ...

Does Meta Quest 2 have a warranty?

The Meta Quest 2 comes with a limited warranty that lasts for 12 months and covers manufacturing defects. This protects the device from defects that could have occurred during the manufacturing process. However, not all defects will show up during the first 12 months.

Can you get Oculus warranty after purchase?

Yes, you can purchase Meta Warranty Plus up to 60 days after you've purchased the product.

Where can I take Oculus Quest 2 to get fixed?

It's easy to get help when your product isn't working properly. To get help, just bring your product into a Best Buy store.

Can I return a broken Oculus to target?

You can return your damaged or defective item to any Target store for a full refund with no stocking fees. If you wish to send your damaged or defective item back for a refund, please contact Target.com Guest Services at 1-800-591-3869. They will help to schedule a pickup for the damaged or defective item.

How much is insurance on Oculus?

For just $24.99, the Asurion Home+ protection plan covers your VR headset plus all of your eligible devices for breakdowns, defects, accidental damage, and more.

Can I get a new Oculus if mine is broken?

Yes, you can replace your Oculus Quest 2 headset after it broke after 9 months of use. However, please note that it is not covered under the limited warranty and you will need to purchase a replacement headset.

Does the Oculus Quest 2 come with insurance?

Out of the box Quest headsets include 1 year of limited coverage and that does not extend to accidental damage. The program moves Meta's offerings one step closer to companies like Apple, which offers the AppleCare+ program to help cover the repair of damaged iPhones, iPads, and other devices.

Can you remove scratches from Oculus Quest 2?

If it's a surface-level scratch, or scratches, then what you need is plastic watch face repairing fluid. While any brand is fine, this guide uses polyWatch Plastic, which cost £3.88 on Amazon UK.

Can I replace the lenses in my Oculus Quest 2?

Yes you can buy on ebay cost $18. Had same issue and had to replace myself.

Can you replace VR lens?

Considering most VR manufacturers doesn't sell replacement lenses, it's easy to think that any scratches or dinks to them would just be there forever. Fortunately, it's something you can easily fix for less than $10 and in only a few minutes. All you need is some watch face polish, a cotton bud and your headset.

What warranty comes with Oculus Quest 2?

Warranty Length

It's not an Oculus-specific issue, but in the U.S., Quest 2 and Quest 2 Pro buyers get just one year of limited warranty coverage when buying a headset.

Is Meta Quest being discontinued?

Support for social features will end on March 5, 2023. Meta Quest 1 users will no longer be able to invite others to their Horizon Home, visit other users' Home environments, or create or join a party. As of February 1, 2024, the Meta Quest Store will no longer accept new Quest 1 applications.

Is Meta already replacing Oculus Quest?

Oculus Quest launched in May 2019 and was replaced in October 2020 by the much-improved Oculus Quest 2, which has been officially called Meta Quest 2 since Facebook renamed it Meta in October 2021.

Does Oculus give you your refund game back if they decline your refund?

This typically takes up to five days. However, note that you immediately lose access to the app after requesting a refund. If the Oculus team grants a refund, the money will return to your original payment method, which may take up to two weeks. If it declines the refund, you will regain access to the app.

Does Oculus always refund?

So long as the software has been used for less than two hours and was purchased within the last two weeks, users should be able to get their money back.

Why hasn t Oculus refunded me?

To check on the status of your request, visit Purchase History in Settings. If a refund request is granted, we'll credit your original payment method(s). If your refund is approved and haven't receive the refund after 9 business days, we recommending contacting your payment provider for further help.