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Does PlayStation accept PS5 returns?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement PS5 console, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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Can I return a PS5 to PlayStation?

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return.
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Does PS5 have a return policy?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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How do I return a purchase on PS5?

How To Refund A Game On PS5
  1. Go to the refund requests webpage on the company's support website and click on the "Request Refund" button.
  2. The Support Bot will ask you if you are the owner of the account for the Playstation Network that was charged. ...
  3. The Support Bot will want to know why you want a refund.
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How do I get a refund from PlayStation Store PS5?

Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund. You'll be in contact with a Customer Support bot to walk you through the rest of the way.
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What happens when you return a PS5 to Sony? 📦 My experience

Can PlayStation give refunds?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Can you return a pre ordered game PS5?

PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream.
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Can I get a refund on a PS5 game I dont like?

Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.
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Can you return PS5 console to Gamestop?

You have fifteen (15) days from your in-store purchase or receipt of shipment of a new item, and seven (7) days for a used item, to exchange or return, unless noted in our exceptions.
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How do I return my PlayStation?

Go to Order Look Up and enter your order number, email address and billing phone number. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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Can you refund games on ps5 Reddit?

Can be cancelled within 14 days of purchase, as long as you have not started downloading or streaming the content. In-game consumables are delivered the moment you next launch the game, or immediately if you are in-game while making the purchase. After this point the consumables are no longer eligible for a refund.
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Can I call PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative.
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How long do PlayStation refunds take?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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How do I return my PS5 under warranty?

Sony PS5 Warranty Summarized

One can visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. You will have to give proof of your purchase in the form of a receipt or bill with the original purchase date.
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How does PlayStation Store refund work?

Your game purchase, add-on, subscription, or preorder will be refunded via the original payment method, except for select payment methods listed in the fine print. In those cases, your PSN account will receive in-store credit. You can get a refund for subscriptions to PlayStation Plus and PlayStation Now.
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Can I return my PS5 to Best Buy?

If you want to return or exchange your purchase, please know that you can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange.
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Can I return a PS5 without a receipt?

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Can you refund a PS5 at Walmart?

Walmart's return policy for consoles is 30 days from the date of purchase if bought in-store or from receipt if purchased online. You can return them either online or in-store for a refund or exchange.
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Can I return my PS5 to Target?

You can return your damaged or defective item to any Target store for a full refund with no stocking fees. If you wish to send your damaged or defective item back for a refund, please contact Target.com Guest Services at 1-800-591-3869. They will help to schedule a pickup for the damaged or defective item.
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Can you return PS5 games at Target?

Electronics and entertainment items (excluding Apple® products) must be returned/exchanged within 30 days.
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Can you return an opened PS5 to Amazon?

In most cases, used or open box items purchased from Amazon Warehouse and shipped from Amazon.com can be returned within 30 days of receipt of shipment.
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Why does my PS5 controller drift left?

Residue and dust under the joysticks can eventually impact the performance of your controller. Lifting and rotating your joysticks can also help with the issue, helping re-centre the mechanism if you're often pointing your joystick in the same direction.
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How do I fix my stick drift on PS5?

Fixing drift on a DualSense PS5 controller
  1. Reset your DualSense controller. Doing so will disconnect your controller from the PS5 and reconnect it with factory settings, which might eliminate drift in some cases. ...
  2. Adjust the deadzone threshold. ...
  3. Update the DualSense controller software. ...
  4. Replace the joysticks.
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How much will cost PSVR2?

PSVR2: How Much Does It Cost? PSVR2 costs $549.99/£529.99/€599.99 for the base version, which includes the headset, two PSVR2 Sense Controllers, and a pair of stereo headphones.
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Will GameStop replace my PS5?

Peace of mind - Sleep better knowing that your gaming products can receive a one-time replacement for normal wear and tear issues. Hassle-free Replacement - Same day in-store replacement gets you back into the game quickly or send it back to us for an exchange.
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