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Does Sony need proof of purchase for warranty?

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Will Sony fix PS5 without proof of purchase?

A proof of purchase is required to complete a repair under warranty. If you purchased the unit directly from Sony, this information is already on file in the system. If purchased from a dealer, please include a copy of your dated sales invoice.
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How do I get proof of purchase on Sony?

Go to Users and accounts, then the Account tab. Select Payments and subscriptions, then Transaction History. Choose a date range, then go to Continue. Select the product you want to see the proof of purchase for.
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How do I claim my Sony manufacturer warranty?

Please contact Sony's Customer Service Call Center or go to www.sony.com/support for a list of Sony Retailers. In the U.S. and Puerto Rico, call (800) 942-SONY (7669). Pursuant to this Limited Warranty, SONY will replace the product with a new or refurbished product.
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How does Sony warranty work?

Coverage limited to purchase price (excluding sales tax) of covered product. ** Most Sony products are covered for 90 days to 1 year, but some limited/special products have coverage beyond 1 year. Limited warranty and phone support varies by product. Please see product specific warranty for further details.
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How To Get A Replacement PS5 Console Directly From Sony! - PS5 Warranty Replacement

Can I send my PS5 to Sony for repair without warranty?

Does Sony Fix The PS5 Without Warranty? No, Sony does not provide repairs for PS5 consoles unless they are under warranty.
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How does warranty service work?

A warranty is a guarantee issued by a seller to a buyer that a product will meet certain specifications. If the product does not meet those specifications, the buyer can ask the manufacturer or seller to correct the problem. Certain exceptions apply, and not every defect is covered.
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Does Sony do free repairs?

Warranty

The repair shall be guaranteed against any identical breakdown on the Product within 90 days following the repair. In such an event, Sony shall repair the Product free of charge and such repair will be guaranteed for the remaining time of the initial warranty.
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How do I claim warranty service?

Step One: Fill the Warranty Claim Request Form below by sharing with us all the necessary details - defect, invoice, model name, etc. Once we get your request, we will get back to you in a day's time. Step Two: Once your claim request is approved, a unique WCID (Warranty Case Id) number will be issued to your case.
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How to get Sony 5 year warranty?

The 5-Year Guarantee is already registered (product / serial number). In the event that you need to make a claim, you will be required to provide the proof of purchase, the model and the serial number of the Product.
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How do I provide proof of purchase?

Sign the receipt and write today's date and your case number (if you have one already).
...
A receipt for your purchase, showing:
  1. Date of purchase.
  2. Price paid.
  3. Description of the product.
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How can I show proof of purchase?

Other forms of proof of purchase include a:
  1. credit or debit card statement.
  2. lay-by agreement.
  3. receipt number or reference number given over the phone or internet.
  4. warranty card with details of the manufacturer or supplier, date and amount of purchase.
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How do you prove you purchased something?

Documents for purchases include the following:
  1. Canceled checks or other documents reflecting proof of payment/electronic funds transferred.
  2. Cash register tape receipts.
  3. Credit card receipts and statements.
  4. Invoices.
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Do I need proof of purchase for PS5 warranty?

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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What voids PlayStation warranty?

This warranty shall not be applicable and shall be void if the defect in the SIE LLC product has arisen through abuse, unreasonable use, mistreatment, neglect, or means other than from a defect in materials or workmanship.
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How do I get proof of purchase from PlayStation?

  1. Go to Settings > Account Management > Account Information.
  2. Select Wallet > Transaction History.
  3. Select the account that you want to view transactions for.
  4. Select the transaction date range and select Next.
  5. Select a transaction to view the details.
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How to use warranty without receipt?

Email – the manufacturer or retailer may have emailed you the invoices and warranties. You can ask the seller or trader if they have a copy of the invoice or can provide you with some paperwork to get you a claim on that warranty. Lay-by Agreement. Credit card statement.
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Can a warranty claim be denied?

The most common reason warranty claims are denied is that whatever is broken is not covered. Every warranty comes with a list of what is, and is not covered, so it's important that you understand what's going on before filing a claim. Make sure to read your contract fully.
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How do I make a warranty claim without a receipt?

Contact the Manufacturer

The manufacturer will need only the serial number of the item—so take note of this—so that they can identify from which batch it came from. After an internal investigation that usually takes a day or two, the manufacturer should call you for the recall and replacement of the item.
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Has Sony ever lost a lawsuit?

Sony lost, with the jury awarding Immersion $82 million for the seven years that the DualShock controller had been on the market, which with the judge's addition of pre-judgment interest and costs, totalled $90.7 million.
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Why is there a lawsuit against Sony?

Alex Neill (a long-standing consumer champion) is bringing legal proceedings against Sony PlayStation to hold them to account for alleged excessive pricing in relation to digital games and in-game content.
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Is Sony being sued for overcharging?

Sony is being sued for $5.9 billion for over-charging its consumers.
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What voids a warranty?

The warranty period has expired. The defect or part is not covered. The product failure is due to misuse or lack of proper maintenance. You have made significant alterations to the product, affecting its performance.
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What does warranty service cover?

A warranty is a promise from the vehicle manufacturer to rectify faults that may occur during the warranty period and includes both parts and labour.
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Do you need service for warranty?

Even though a dealership or automaker should honor a warranty regardless of who performed the maintenance, it doesn't necessarily mean they will.
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