Does Sony replace PS5 controllers?

Will Sony replace my PS5 controller? The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced.

How long does it take for Sony to replace PS5 controller?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.

How to replace PS5 controller under warranty?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

Does Sony PS5 controller have warranty?

All game controllers from PlayStation come with a 1-year warranty that covers manufacturing defects, including issues like stick drift.

Will Sony replace my PS5 controller with stick drift?

Sony will fix your PS5 controller's stick drift (if you're still under warranty)

How To Send In Your PS5 Controller For Repair To Sony 2022

Will Best Buy replace my PS5 controller?

If the controller that came with your console stops working, we'll replace it. Get a one-time replacement for the controller that was included in the original box of your PlayStation console.

How often should you replace PS5 controller?

According to iFixit's YouTube channel, the PS5's DualSense controller is rated to last a little over 400 hours before the analog stick's sensors wear out and stick drift affects gameplay.

How much warranty does a PS5 controller have?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).

What is the most common problem with PS5 controller?

Like all joysticks, PS5 DualSense controllers work less efficiently over time. The most common PS5 controller drifting issues are caused by physical damage, simple wear and tear due to regular use, debris build up, and out-of-date software.

How much is a new PS5 controller?

While a typical PS5 controller will cost you around $70, the new DualSense Edge, which comes with some accessories, is $200.

What is the life expectancy of a PS5 controller?

The PlayStation 5 DualSense controller isn't made to last.

What to do with faulty PS5 controller?

How do I send my PS5 controller for repair?

How do I permanently fix my PS5 controller drift?

Did Sony fix controller drift?

While the changes to the controllers were mostly aesthetic with the fresh colours, the Youtuber was able to show us that Sony has fixed one of the stick drift issues.

Can you return a PS5 controller?

Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy. You can start a return or replace order from Order Look Up or My Orders.

Does taking apart a PS5 controller void warranty?

Now that we've told you some possible ways to fix the problem, you also need to know what not to do. First, don't take your PS5 controller apart. If you do, you will void the warranty, meaning that you can't return the DualSense to Sony for a replacement.

Is Sony making a PS5 Pro controller?

Yes, Sony has announced its first pro controller for the PS5, called the DualSense Edge. This controller is aimed at gamers who play for longer and need to customise the gamepad to their way of playing as well as to different games.

Can a PS5 controller be fixed?

You can always reset your controller if that doesn't work. Use a long, thin tool such as a paper clip and place it in the small hole in the back of the DualSense and hold for five seconds. However, you'll have to reconnect your controller to the PS5 via USB again afterwards.

Why are PS5 controllers so expensive?

The PS5 DualSense Edge price is so high because of the features that it offers. Much like the premium Xbox Elite controller, the DualSense Edge is priced at a premium and targeted at enthusiasts and pro-level players.

How do I know if my PS5 controller is dying?

The battery life will be shown in bars, so you'll know you need to charge your controller if there is only one bar left. However, your PS5 should also notify you on screen when it's time to charge your controller's battery anyway.

How long does a PS5 controller last before breaking?

According to iFixit's YouTube channel, the PS5's DualSense controller is rated to last a little over 400 hours before the analog stick's sensors wear out and stick drift affects gameplay.

Is PS5 controller warranty worth it?

High-end controllers are an investment, which means they should be as cared for and protected as possible. That's why we recommend purchasing a PS5 controller warranty to protect your entire gaming setup.

Does GameStop do controller repairs?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.