Does Steam recover stolen accounts?

You can use the Help site to try to self-recover your account or contact Steam Support if you are unable to. If you are unable to complete the self recovery process, Steam Support will verify the account is yours and recover it for you.

Can I get back a stolen Steam account?

If you experience loss of access, you can first try to self-recover the account and then contact Steam support. However, you will need to prove account hijacking and ownership.

What if someone stole my Steam account?

If you're unable to regain access to your account (for example, the cybercriminal has modified some of your data), you'll need to directly contact Steam's customer support and provide proof of account ownership, as detailed here.

How long does it take for Steam to recover a stolen account?

Typically, it can take up to two hours, but the disruption is usually only momentary if present at all. They have enough servers around the world to be able to do rolling maintenance to minimize disruption.

Does Steam account recovery work?

Well, usually it only takes several minutes to recover the account. However, if hackers steal your account and change the password and email, Steam account recovery may take a long time to finish. According to many Steam users that have restored their hacked accounts successfully, the time may be about one month.

How to RECOVER a STOLEN/HIJACKED Steam Account (2022) | Steam support

What do hackers do with Steam accounts?

Steam accounts are hijacked when a hacker manages to break into an account without the owner's permission. Often this is done by stealing passwords with keylogging malware, or through phishing for login credentials on fake sites.

How long does it take for Steam Support to respond to account recovery?

It depends on what kind of issue you have. It usually takes about 1-2 days. But some tickets are going to take around a week to get the reply.

Does Steam ever delete accounts?

If you think that you will not return to play the games on your Steam account and you'd like your account information removed, you can request that Steam Support delete your account. Steam Support will ask that you provide comprehensive Proof of Ownership prior to fulfilling the request.

Can Steam give back scammed items?

If you did get scammed, Steam Support will assist to the best of their abilities, including getting your hijacked account back. But beyond this, like retrieving a stolen rare item, refunding money if your account has been used to purchase Steam gift cards (for example), they likely won't be able to help.

Does Steam delete inactive accounts?

Steam doesn't delete inactive accounts. The deletion of the account is only processed at the request of the account holder.

Can you report a hacked Steam account?

Reporting a scammer, hijacker or phisher through their Steam Profile will always be better than submitting a Steam Support ticket containing your report. A community report includes the best information about the interaction between your accounts, and is quicker to review and act on.

How do I contact Steam support directly?

You can contact their support by writing an email to [email protected].

Does Steam refund wallet?

Steam Wallet Refunds

You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

How long does Steam lock your account?

Wait 30 Minutes

The 'short time period' is 30 minutes long. If you have that time, wait it out and then log in to Steam. The error will disappear though you might still be prompted to enter a CAPTCHA code.

Can Steam refuse a refund?

It is worth noting that although Valve is pretty relaxed about Steam refunds you can still be denied a game refund request if the company suspects that you are abusing the system. So don't go requesting refunds constantly or trying to use the system to speedrun games and then ask for a refund.

Does Steam tell you who reported you?

No. When a report is made, only Valve know who made it. The one reported will not know unless the make a guess at it or the user who made the report tells them so.

Is it allowed to have 2 Steam accounts?

Yes. You may authorize Family Library Sharing on up to 10 devices at a given time, and for up to 5 accounts that may then use your game library on any of your authorized computers.

Is it OK to sell Steam accounts?

Steam accounts cannot be bought or sold. An account is for the personal use of its creator only. What are the consequences of selling an account? When Steam's support team notices an account has been sold, the account will be permanently locked whether or not it is currently in the possession of the buyer or seller.

Does Steam lock your account?

Account Locks are issued for various reasons related to violations of the Steam Subscriber Agreement.

How long do I have to wait to try again Steam?

Wait for 30 Minutes. The easiest and most direct troubleshooting method is to wait patiently. Many users reported that the Steam there have been too many login failures message disappears 30 minutes later.

How long does it take to get Trusted status on Steam?

Status – returns either 'Active', 'Trusted', or 'Locked'. An account is Active by default. Trusted accounts have a transaction over 90 days old without any chargebacks associated with the Steam account.

Does Steam log your IP?

When you visit any of our services, our servers log your IP address, which is a number that is automatically assigned to the network your computer is part of.

Does Steam steal credit card info?

Steam Uses HTTPS to Secure Purchases

The information that you sent to Steam for your purchase, including your credit card info, is encrypted. This means that anything sent to Steam's servers is unreadable to anyone who might intercept it. Only you and Steam can see the data.

How many Steam refunds can you do?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.