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Does Steam refund hurt the developer?

On Steam, users can request a full refund for a game so long as they've only played it for less than two hours. As a result, developers behind smaller games are being negatively affected.
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Is it safe to get a refund from Steam?

You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours.
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What happens if you abuse Steam refund?

You can submit any number of refund requests for eligible purchases. If it appears that you are abusing the refund system, we reserve the right to revoke access to this feature.
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Did Steam refunds cause indie dev to leave?

The solo developer at Emika_Games has decided to leave the game industry because Steam users refunded the studio's game after completion. Emika_Games released its latest game, Summer Of '58, on Steam on July 21.
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Is Steam generous with refunds?

While Steam's refund policy is relatively generous and easy to use, you still need to know a few things before submitting a request.
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Steam's Two Hour Refund Policy Ruined This Developer

What counts as refund abuse?

What is refund abuse? Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Returns are a financial strain for many retailers, costing them on average nearly 60% of the item's original sales price.
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Will Steam ever deny a refund?

It is worth noting that although Valve is pretty relaxed about Steam refunds you can still be denied a game refund request if the company suspects that you are abusing the system. So don't go requesting refunds constantly or trying to use the system to speedrun games and then ask for a refund.
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What game has the most refunds Steam?

Rust developer Garry Newman has given an indication of how much Steam's refund system can affect a particular game. In a post on Twitter today, Newman revealed that the survival game has been refunded 329,970 times, returning a total of $4.38 million to players.
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Will Steam refund a game over 2 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.
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Is Steam good for indie devs?

Number one. When it comes to indie games, the vast majority of developers are focused on Valve's Steam platform. As a result, there's a great deal of interest in how to get the most wishlists for an upcoming game, and how to get it featured.
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Can Steam ban you for too many refunds?

yes you can be banned from steam for exploiting their refund system.
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Who loses money when you refund on Steam?

Steam's system mostly benefits players, but also Steam itself. Although obvious, it's important to note that Steam's return costs are minimal (as they are for any other retailer of digital goods). For each refund, Valve simply loses its 20-30% revenue share (which will depend on the game's sales).
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Can you refund gifted games on Steam?

The general Steam rules for refunds are that you can only refund a game within 14 days of the purchase if you have played it for less than two hours. The same goes for gifted games, but in that case, the person who received them must initiate the refund process.
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Can you sell a Steam game?

Steam items, in-game items and extra copies of games (referred to as Steam Gifts) are tradable. To be sure if an item is tradable, please go to your Inventory and select the item and read the item details. The "Tags" section will indicate if it is tradable or not.
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How fast are Steam refunds?

After the refund has been accepted its still the same as always. If you refunded to your Steam Wallet the money is available in about 24 hours, refunds to outside payment sources like PayPal or bank account may take up to 14 days.
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Can you refund more than 4 hours on Steam?

What is the Steam refund policy? Steam's refund policy allows users to refund a purchase within 14 days of purchase, provided the game has not been played for more than 2 hours.
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What percentage of refunds does Steam give?

In the latest entry to his Discoverability blog, Simon Carless discusses the Steam refund rate as a potentially significant metric. The refund rate, which, according to Carless, averages 8-9%, can be as high as 20%.
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What is the most refunded game of all time?

The largest comparable videogame refund was the $51.2 million paid out by publisher CD Projekt Red over the poor state of its much-hyped open-world game Cyberpunk 2077 (2020).
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Is it illegal to do refunds?

Most retail stores allow you to return things you buy within a reasonable time for a full refund, credit, or an exchange. When a store clearly displays a limited or no-refund policy, however, refunds and exchanges are not required by law. So don't assume a store will allow you to return an item if you change your mind.
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Can refunds be traced?

If a customer wants to know when the refund will be made, it is easy to track the payment flow using the ARN number. Both the issuing bank (the customer's bank) and the acquiring bank (the merchant's bank) can access the number to trace a transaction. Either party can share the information with the customer.
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Did someone steal my refund?

Call the IRS Refund Hotline at 800-829-1954 and use the automated system or speak with an IRS employee, or.
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Is it legal to sell a Steam account?

Can I buy or sell my Steam account? Steam accounts cannot be bought or sold. An account is for the personal use of its creator only.
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How do I sell my Steam games back?

Gameflip is the best way to sell Steam games for cash

Sell it Gameflip and use the proceeds for other games. Simply list your Steam games using our website or our free mobile app. Choose the auto-delivery for fastest and smoothest transaction.
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How do I return a Steam deck?

The easiest way to do this is by using the online button provided at help.steampowered.com. Simply log in there with your Steam user account, select the order you wish to cancel and the problem you are having, then press the button labeled "I'd like to request a refund".
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Can you get banned for changing region Steam?

Games are unbelievably cheap in that region, but Steam doesn't like it when you take advantage. If you're caught attempting to switch to Russia from another country, your account will be disabled.
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