Does Steam usually accept refunds?

Yes; if you have not already requested a refund make sure the purchase is eligible and submit a request here. Please note that approved refunds may take up to 7 days to process.

How long do Steam refunds usually take?

Typically, Steam processes refunds within 7 to 14 business days from the date of the request. However, the exact processing time may be affected by factors such as the volume of refund requests, the payment method used, and the amount of time it takes to resolve any issues with the refund request.

Why won't Steam give me a refund?

You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.

How many refunds does Steam allow?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

Can Steam cancel a refund?

Can you cancel a Steam refund request? You also have the option to cancel your Steam refund request. To do so, go to the help page mentioned above again and simply cancel your request. The game will remain in your account and won't be refunded.

How To Get a Refund On Steam

How do I get a 100% refund on Steam?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

Will Steam refund a game over 2 hours?

Steam doesn't care. If you return a game within 2 hours of gameplay and within 2 weeks of the purchase, your refund will be handled by the robot automatically. Also, your account will still record your gameplay time, so you won't be able to buy it again, play it for 2 more hours and refund it again.

What is the Steam refund warning?

Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you.

Can you refund gifted games on Steam?

The general Steam rules for refunds are that you can only refund a game within 14 days of the purchase if you have played it for less than two hours. The same goes for gifted games, but in that case, the person who received them must initiate the refund process.

What is the shortest Steam refund?

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.

How do I refund a bundle on Steam?

You click help on the top left on the Steam software and click on the game you want to refund and click refund.

How long does Steam wallet pending take?

Steam will not collect the funds that your bank has put on hold. Your bank will release the funds to you at a later date per their policy. This can often take up to 10 business days.

Is it legal to sell a Steam account?

Can I buy or sell my Steam account? Steam accounts cannot be bought or sold. An account is for the personal use of its creator only.

Can you refund the same game twice on Steam?

You can submit any number of refund requests for eligible purchases.

What happens to Steam game after refund?

You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you'll receive the full value of your purchase back.

What counts as refund abuse?

What is refund abuse? Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Returns are a financial strain for many retailers, costing them on average nearly 60% of the item's original sales price.

Can you sell a Steam game?

Steam items, in-game items and extra copies of games (referred to as Steam Gifts) are tradable. To be sure if an item is tradable, please go to your Inventory and select the item and read the item details. The "Tags" section will indicate if it is tradable or not.

How do I ask for a refund?

What is the highest refund rate Steam?

The refund rate, which, according to Carless, averages 8-9%, can be as high as 20%. If yours is above average, you might want to dig into the refund comments that Steam requires users to leave, no matter how depressing those might be.

Does Steam ever ban accounts?

Community Bans are issued to an account when the account is used in ways that violate Steam's Community Guidelines excessively. Most Community Bans will expire, but extended or even permanent bans may be issued if the prohibited activity continues or if the moderation team finds the activity egregious.

How do I sell my Steam for real money?

Open your Steam account; Hover over your nickname, and select “Inventory” in the drop-down menu; Find the item that you want to offer for sale and click “Sell”; Compare prices to similar items and set the optimal one.

Is Steam refund available within 3 hours?

Refunds to wallet can take up to 24 hours. The X hours is a window - if it says 3 hours then it'll be ready within 3 hours. It may arrive with 2 hours and 55 on the clock or the money may return with 3 minutes to spare.

Is Steam refund available within 12 hours?

Is there a limit to refunds on Steam? Steam's policy is that you can get a refund on any game you purchase if you get it within 14 days of purchase and if you have played it for less than 2 hours.

How do I cancel a purchase on Steam?

The easiest way to do this is by using the online button provided at help.steampowered.com. Simply log in there with your Steam user account, select the order you wish to cancel and the problem you are having, then press the button labeled "I'd like to request a refund".