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How can I find out what Microsoft is charging me for?

Check your order history online
  1. Sign in to account.microsoft.com with your Microsoft account. ...
  2. Select Payment & billing>Order history, then, under Refine, select the order and date range you want.
  3. Look for charges with a status of Completed or Redeemed.
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How do I stop Microsoft from charging me?

On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. Do one of the following: If you see a Turn off recurring billing link, choose it to turn recurring billing off. If you see a Cancel link, choose it to cancel the subscription.
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How do I contact Microsoft about unauthorized charges?

Support for unauthorised charges:
  1. https://partner.support.services.microsoft.com/en-us/contactus/windows/account/ Billing help:
  2. https://commerce.microsoft.com/PaymentHub/Help. Accounts & Billing - Chat and Phone Support.
  3. https://support.microsoft.com/en-us/contact/menu/billing/
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What is the 1.99 charge for Microsoft?

Called Microsoft 365 Basic and priced at $1.99 per month or $19.99 per year, the plan will initially include 100 GB of storage, Outlook email and access to support experts for help with Microsoft 365 and Windows 11.
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Why do I have a Microsoft subscription?

Microsoft 365 is a subscription service that ensures you always have the most up-to-date Office apps from Microsoft. With Microsoft 365 Family, you can install Microsoft 365 on all your devices and sign in to five at the same time―that means you can use Office no matter where you are or what device you're on.
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How to investigate a billing charge from Microsoft or MSbill.info

Why am i paying for Microsoft 365 subscription?

A Microsoft 365 subscription unlocks access to the full versions of Word, Excel, PowerPoint, Outlook, and more across the web, mobile, and desktop. It also guarantees updates to the latest versions of the apps as they release, unlike with a standalone copy of Office.
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Am I subscribed to Microsoft?

Check your expiration status

Go to your Services & subscriptions page. If prompted, choose Sign in and enter the Microsoft account email and password associated with your Microsoft 365 subscription. Review the details under the Services & Subscriptions heading.
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Does Microsoft 365 charge every year?

You can choose to pay for your subscription on a monthly or yearly basis, and the Microsoft 365 Family plan lets you share your subscription with your family for up to 6 people, and use your apps on multiple PCs, Macs, tablets, and phones.
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Why am I paying for 2 Microsoft subscriptions?

365 accounts are attached to email accounts. Since you have 2 subscriptions you probably used 2 different email accounts to buy the 2 365 subscriptions. You will have to figure out what 2 emails accounts you used.
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What is 2.99 Microsoft charge?

College students get Microsoft 365 Personal for just $2.99 per month.
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How do you find out where a charge came from?

Use a search engine to look up the words in the description of the charge on your statement - exactly as it appears. See if your card issuer has its own merchant search tool by calling the number on the back of your credit card.
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Can I get my money back from Microsoft?

You can request a return or exchange on your Microsoft account Order history page. Find the product. It will include the return and refund status. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days.
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Can I get a refund on my Microsoft subscription?

You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”
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Why is Microsoft charging $1?

If it's a $1 or $2 charge, it's a charge to confirm your credit card when it's your first time using it at Microsoft. It will be refunded automatically. If the charge amount is the same as the item you purchased, check if you find more than one order in your purchase history via this link.
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Why is Microsoft charging me $99?

US$99 is the price of the Office 365 Home subscription. To install your 365 on another device just sign in to your Microsoft account, Installs page on the computer you want to install on, and choose Install Office. . https://account.microsoft.com/services/office/overview .
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What is smart charging Microsoft?

 Smart charging is a feature that helps protect your Surface battery against conditions that may accelerate battery deterioration or lead to expansion.
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How to cancel a Microsoft subscription without account information?

I understand that you want to cancel a subscription, but there is no microsoft account associated with the subscription for you to cancel it. You will need to contact microsoft billing support to request a cancellation.
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Do Microsoft subscriptions automatically renew?

If you see an upcoming payment date next to your subscription, you already have recurring billing turned on and you don't have to do anything else. If your subscription has already expired, select Renew to renew your subscription. Recurring billing will be turned on automatically when you renew your subscription.
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What happens if I don't buy Microsoft 365?

If you decide not to buy Microsoft 365, you can let your trial expire or cancel it. Back up any data that you want to keep. After the 30-day Expired stage ends, your trial account information and data are permanently deleted.
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How much is the monthly subscription for Office 365?

Microsoft 365 Personal costs $69.99 per year (or $6.99 per month), while Microsoft 365 Family costs $99.99 per year (or $9.99 per month) and covers up to five personal and ten corporate devices, respectively.
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What is the difference between Office 365 and Microsoft 365?

Office 365 is a cloud-based suite of productivity apps like Outlook, Word, PowerPoint, and more. Microsoft 365 is a bundle of services including Office 365, plus several other services including Windows 10 Enterprise.
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Do you need to renew Microsoft Office every year?

That purchase of a license to legally run the software gives you the right to use that version of Office 2021 in perpetuity. In other words, the license has no expiration date, and users may run the suite for as long as they want.
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What is included in my Microsoft account?

A Microsoft account is a free account you use to access many Microsoft devices and services, such as the web-based email service Outlook.com (also known as hotmail.com, msn.com, live.com), Office Online apps, Skype, OneDrive, Xbox Live, Bing, Windows, or the Microsoft Store.
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How do I know if I have an active Microsoft account?

Your Current Activity Status: You may always review the activity status of your Microsoft account by navigating to the Microsoft account management website. Your activity status will show you how frequently you need to sign in to your account to prevent your account from being deemed inactive.
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