How do I access my Candy Crush account?

To ensure you're logged in, first tap the 'My Account,' 'Profile,' or 'Save My Progress' buttons when you start the game. They all appear in the same place, just beneath the 'Play' button before you start the game. If you're logged in already, this will confirm the account you're currently playing under.

How can I retrieve my Candy Crush account?

Go to the App Store (iPhone/iPad) or Play Store (Android) and download the game again. Open Candy Crush and tap Retrieve My Progress.

Where is my profile on Candy Crush?

Open the game on your device and tap on "My profile"/"My account" If you're already logged into your account then choose the option 'Edit' - now change your player name and profile picture.

How do I log into Candy Crush on a new device?

To transfer your game from one device to another, you need to be logged in to Google Play. Simply log in on your new device with the same account you used on the old one, download the game in Play Market, and continue playing.

How do I log back into my King account?

I forgot my King account password

On the login page, beneath the 'Sign-in' button, select 'Forgot password' and enter the email address you used for the account. We'll send an email to you with instructions on how to reset your password.

How to change candy crush account password

Can I reinstall Candy Crush without losing progress?

If you are playing the game through Facebook or the Kingdom then your progress is saved on the server so deleting the app and reinstalling shouldn't make you lose any progress. I am playing on an iPad and on a king account.

How do I log into my king account on Candy Crush?

How do I get my old Candy Crush game back?

If you had saved the game with your email address at some point, then the levels should be saved on your King account. Simply log back in to your King account instead of Facebook to get the levels back. If you can't remember the password on your account, please tap the link below the password field to reset it.

How do I restore my game progress on my new phone?

Some games autosave your progress when you're signed in with Google Play Games Mobile App. If your game autosaves, you can sync your game data and pick up where you left off. If you get a new Android phone, to restore game progress, sign in to the same account you used before.

Can I log into Candy Crush without Facebook?

You can play the game without ever connecting to your King or Facebook account. Just keep in mind that if you ever need to reinstall the game, your progress will be lost.

Why did my Candy Crush profile change?

Please check device and game are up to date and clear cache from app store or browser, log out and restart your device and then log back in and see if this resolves your issue. Please note that your level will only be saved after you get the Level Completed screen.

Why can't I log into Candy Crush with Facebook?

Delete the Facebook App from your phone. Next, go to Settings, then App Management, choose the game app and Clear Cache. Finally, open the game select Connect, this should open a Google Chrome window for you to sign in to Facebook. Reinstall the Facebook app if you like.

How do I get my Candy Crush back from iCloud?

You need to open the App Store and search for the game. It should show an iCloud logo rather than a purchase or Free button. Simply tap the icon and it will download again.

Can I log into Candy Crush on multiple devices?

Yes, you certainly can! Use either a King profile or Facebook to easily switch between devices and access your game progress and Gold Bars wherever you play. Boosters and extra lives however, are always stored locally on the device you received them on, so they won't move across devices.

How do I change my Candy Crush account on Facebook?

Tap the gear icon in the upper-right corner. Tap Account Settings. Tap Connect. Follow the prompts to approve the connection to the desired Facebook account.

How can I get my old game back?

Restore Your Apps With the Google Play Store App

Tap the Installed button. Select Not installed from the pop-up. Google Play Store will show you all the apps you've ever downloaded on your account. Use the checkboxes alongside the apps to select the ones you want to install.

How do I find my King account?

Can Candy Crush be backed up?

you can backup low version of candy crush on your old phone and then download and install the same version on your new phone. then restore your game .

How do I retrieve the levels I played in Candy Crush without King account?

If the game wasn't saved on any account, don't panic! Player Support can restore your levels manually! First make sure the game is connected to the Facebook or King account that you want to use in the game from now on. Send an email to Player Support from there so they can help you and manually restore the levels.

What is my user name in Candy Crush?

Open the game app and select Profile. Double-tap on the King logo and voilà, the logo should disappear to reveal your User ID.

Why did I lose my stuff in Candy Crush?

There are a couple of reasons you may lose visibility of your Boosters. The two main reasons are: You are disconnected from your King or Facebook account. The game has been deleted/reinstalled from the device.

Can I continue Candy Crush on another device?

The Helium app by ClockwordMod is designed for Android users who want to transfer apps and files from one device to another. You can also use it to move Candy Crush between your phones. Install the app on both phones. Also, you will need to install the Helium Desktop app on your computer.

Does Candy Crush spy on you?

The National Security Agency has targeted popular smartphone-based social games like "Candy Crush" and "Angry Birds" to pilfer personal information, including phone numbers, e-mails and codes that identify the user's device, according to documents leaked by former NSA contractor Edward Snowden.