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How do I cancel a payment on Google Play?

To cancel an unused prepaid subscription plan:
  1. Open the Google Play app .
  2. At the top right, tap the profile icon.
  3. Tap Payments & subscriptions Subscriptions.
  4. Select the subscription or prepaid plan you want to cancel.
  5. Tap Cancel subscription.
  6. Follow the instructions.
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How do I cancel a Google Pay processing transaction?

To cancel a payment made to a business in a store, on the web, in an app, or with the Google Pay app, contact the merchant.
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How do I cancel an app purchase?

Visit Your Apps. Select the app you wish to cancel. On the details page, click Cancel purchase. (Note: You have 30 minutes from the time of subscription to cancel your purchase and get an automatic refund from Google - If you don't see this option, your 30-minute window has expired)
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How do I stop an app from charging me?

Tap on any app you no longer want to pay for, scroll to the bottom and hit Cancel Subscription. (On newer Android devices, go to Settings -> Google -> Manage Google Accounts -> Payments and Subscriptions -> Manage Subscriptions.)
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Can I get a refund on Google Play subscription?

Your Play Pass subscription can be canceled at any time. You'll still have access to the subscription until the end of the period you have paid for. If you cancel within the first 48 hours of a monthly subscription and request a refund, we may refund the cost of the month in which you canceled.
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How to Cancel a Subscription in Google Play

Can you stop a processing payment?

You can usually initiate a stop payment order by calling your bank, but some institutions may require you to follow up a verbal request with written confirmation or an application form. You'll also be expected to provide specific details to your bank or financial institution.
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Can you cancel a processing transaction?

The issuer cannot cancel or alter the transaction until it's been finalized. If you need to cancel the transaction before then, you'll have to contact the merchant who placed the charge. You can ask them to contact your card issuer and reverse the transaction depending on the situation.
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How do I dispute a charge on Google Play?

To get a refund if the charge was made accidentally by a friend or family member, follow the steps below:
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
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Can I reverse an online payment?

Yes, in some cases. Banks can initiate chargebacks, forcing reversals on settled transactions. They can also reverse payments if authorization errors appear in the transaction.
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Why is Google Play taking money from my account?

These authorisations happen so that Google can make sure that the card is valid, and to check that you have enough funds in your account to make the purchase. These are authorisation requests and not charges. You don't pay for authorisations.
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How do I contact Google Play?

5. Online Assistance and Customer Care. To view your Google Play balance, visit https://play.google.com/store/account. To speak to customer care, call us at 1-855-466-4438.
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How long does a pending transaction take to cancel?

How long do pending transactions take to clear? Most pending charges disappear in around 5 days or less, though some institutions ask cardholders to allow up to 7 days to process charges.
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Can a pending transaction be declined?

Your bank or credit card issuer still shows those charges as pending until they receive final confirmation that those orders were in fact declined, which usually happens in the evening.
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How do I stop a merchant from charging my card?

Start by putting in your request with the vendor. But if the vendor continues to charge your credit card, contact your card issuer. You'll have 60 days to dispute the charge, starting when the card issuer sends you the statement with the charges.
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Can I freeze my card to stop a pending payment?

Do you have pending charges you want to cancel? If so, you may wonder, “Will freezing a card stop pending transactions?” Unfortunately, requesting a freeze from your bank or card issuer is not enough to stop the transaction. The only way to cancel a credit or debit card transaction is to contact the merchant asap.
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Does freezing your card stop pending transactions?

Freezing your credit card stops the following transactions until you unfreeze your card: Purchases. Cash advances. Balance transfers.
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Can Pending be Cancelled?

When a transaction appears as pending on your account it means it's not complete as it has not been fully processed. You're unable to stop or cancel the transaction until it is complete.
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Does a pending transaction mean it went through?

TLDR: A pending transaction is any transaction that has been authorized but has yet to be posted to your account. Pending transactions can impact your available balance (the amount of money you have available). A posted transaction is a completed transaction that has been fully processed.
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How long does it take for a declined payment to come back?

This process can take between 5-20 business days depending on the type of bank.
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Can I cancel a debit card transaction?

Yes, you sometimes can cancel a pending debit card transaction. There are two ways to cancel a transaction that's pending. The easiest is to contact the merchant and request a refund. If the merchant fails to comply, your next step will be to reach out to your card issuer and ask them to cancel the transaction.
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How long does a pre authorization take to cancel itself?

Typically, a pre-auth will be set to expire after five days if no further action is taken by the merchant, though this can depend on your Merchant Classification Code (MCC).
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Can I chat with Google Play support?

No, Google Play doesn't have live chat support.
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How do I get a human at Google?

You can call Google customer support at 650-253-0000.
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Does Google have a 1 800 number customer service?

Other Customer Service options

- Customer Care number toll free at: 1-800-419-0157.
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