How do I chat with Sony PlayStation support?

Once you're logged in, look for the icon labeled “Help.” Click on it to open up the drop-down menu, then choose the option that's labeled “Live Chat.” You'll be redirected to a new page that contains fields for you to briefly describe your issue and input additional information to help the representative assist you.

Does PlayStation have a live chat?

Sony Support - Live Chat

Choose your product and we'll get you to the right group.

How to do a live chat with Sony?

Does Sony have live chat? Yes, Sony has live chat support. Go to this site, select category and start chat with their support.

How do I contact Sony support?

For additional information, please contact Technical Information Services at 408-352-4500, or email [email protected]. To subscribe, please download and complete the Technical bulletin subscription order form.

What is the 1 800 customer service number for PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.

How to Contact PlayStation Support Anytime For Help with PS5 or PS4 (Easy Method)

How do you call someone on PlayStation?

Does PlayStation have a phone number to call?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.

How do I contact PlayStation for a refund?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type.

How to contact PlayStation support reddit?

PlayStation Support (1-800-345-7669)

Will Sony fix PS4 without warranty?

Yes, Sony offers repair services for out-of-warranty PS4 consoles. However, the cost of the repair will not be covered by the warranty and will have to be paid for by the owner of the console. You can contact Sony support or authorized repair centers for a quote on the cost of repairing your out-of-warranty PS4.

How do you make a live chat?

Go to Settings>Channels>Chat page in the LiveChat Agent App, copy the link, and open the Chat page in your browser. You can also scan the QR code and start the chat on your mobile. Start a chat, and see it in the LiveChat Agent App. Respond and see how it looks from the customer's end.

Is PlayStation live chat open on Saturdays?

Send us a tweet, DM, or chat with us if you're looking for help during these hours. Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST. Would you mind telling us what is the issue you are having with your account? We are still waiting for those details.

Does PlayStation give full refunds?

A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*. However, we may reduce your refund amount based on how much you have used the service.

Can PlayStation give refunds?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.

How long can a PlayStation refund take?

Returns Processing: Once we receive your return, we will process it within 10 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.

Where is PlayStation support located?

We are PlayStation

Headquartered in San Mateo, California, SIE is a wholly-owned subsidiary of Sony Group Corporation and has global functions in California, London, and Tokyo.

How long is Sony PS5 warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...

Will Sony replace my PS5 controller?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced.

How do you call PlayStation Discord?

Users can currently use Discord Voice chat on PlayStation 5 by linking their accounts from their PS5. To start connecting your accounts on Discord, head into User Settings > Connections on either desktop, web, or mobile.

What is live webchat?

What does live web chat mean? Live web chat is software that allows visitors to a company's website to quickly communicate with the support team. It is convenient for both a company and for customers that can easily implement a chat on their website.

Does Sony do free repairs?

Warranty

The repair shall be guaranteed against any identical breakdown on the Product within 90 days following the repair. In such an event, Sony shall repair the Product free of charge and such repair will be guaranteed for the remaining time of the initial warranty.

How long does Sony plan to support the PS4?

As a result, Sony plans to continue supporting the PlayStation 4, right, until 2025. (Sony Corp.) In Sony's latest financial presentation, the company formalized its plan to cease producing games for the PlayStation 4 by 2025.

Does Sony buy back PS4?

Does PS4 have trade-in value? Yes, depending on the condition and model of your PS4 console, you can receive a trade-in value of $85 to $200.

Is PlayStation support open?

Send us a tweet, DM, or chat with us if you're looking for help during these hours. Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST.