How do I check my refund on Steam?

Within the Steam Sales & Activations Reports website, you can find stats on the refunds of your game, including the notes that players provide when they request a refund.

How long do Steam refunds take to approve?

Some users inadvertantly submit a ticket via their Support account which isn't the correct method. Refund requests should be processed within 24 hours.

Will Steam refund a game over 2 hours?

Steam doesn't care. If you return a game within 2 hours of gameplay and within 2 weeks of the purchase, your refund will be handled by the robot automatically. Also, your account will still record your gameplay time, so you won't be able to buy it again, play it for 2 more hours and refund it again.

Can I get my money back from Steam refund?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.

Can you unrefund a game on Steam?

If you haven't played a game for more than two hours and the purchase was made no more than 14 days ago, you can request a refund from Steam.

How To Get a Refund On Steam

Can you cancel a refund?

No, refunds cannot be cancelled.

What happens after you refund a Steam game?

You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount.

How many refunds does Steam allow?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

How do Steam refunds work?

You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase. Such refunds are on a case-by-case basis.

Who loses money when you refund on Steam?

Steam's system mostly benefits players, but also Steam itself. Although obvious, it's important to note that Steam's return costs are minimal (as they are for any other retailer of digital goods). For each refund, Valve simply loses its 20-30% revenue share (which will depend on the game's sales).

Can you sell a Steam game?

Steam items, in-game items and extra copies of games (referred to as Steam Gifts) are tradable. To be sure if an item is tradable, please go to your Inventory and select the item and read the item details. The "Tags" section will indicate if it is tradable or not.

Can you refund twice on Steam?

In order to demand you money back, you must return all the hours you played first. Can you refund Steam games more than once? Yes, but only If you don't exceed 2 hours on the game and refund it within 2 weeks.

Can you refund DLC on Steam?

You may only request a refund for a game or DLC if you have purchased it on Steam within the past fourteen days and if you have played the game for less than two hours in total.

How do I refund a Steam wallet?

Click on the game you'd like to get a refund on. Then select the reason you want a refund. Choose how you'd like a refund. Select either to refund into your Steam wallet or directly to the original payment method you used.

How do I speed up pending money on Steam?

Can I transfer money from Steam wallet to bank?

No, Wallet funds cannot be moved or withdrawn to a bank account. Once a Steam Wallet code has been redeemed on an account, the wallet funds are then tied to that account.

Why hasn't Steam refunded me?

Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn't appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.

How long does it take to be refunded?

More In Refunds

The IRS issues more than 9 out of 10 refunds in less than 21 days. However, it's possible your tax return may require additional review and take longer.

How long does Steam wallet pending take?

Steam will not collect the funds that your bank has put on hold. Your bank will release the funds to you at a later date per their policy. This can often take up to 10 business days.

Can I refund a game I already refunded?

Yes you can, but don't go crazy with it. If support thinks you're abusing the ability to make refunds they have the right to remove access from refunds. No, refunding a game will not prevent you from buying it again. However, the time played when you did own the game, will count if you try to refund the game again.

Is it legal to refund?

If items are faulty, it doesn't matter where you bought them. You will usually be entitled to a refund, repair or replacement, depending on when you find the fault.

Is denying a refund illegal?

In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective.

Can a refund fail?

A refund can fail if the customer's bank or card issuer has been unable to process it correctly. For example, a closed bank account or a problem with the card can cause a refund to fail.

Can you refund Steam codes?

Unfortunately, this is not possible. Steam's Refund Policy applies only to games bought on Steam Store and not to keys purchased on G2A.COM. Once you activate a product key on your Steam account, the game is permanently bound to it. This process cannot be reversed.

Can I sell my DLC in Steam?

You can't sell a game in your library in Steam. The only thing close to it is trading a game you have in your inventory for another item/game. You can't sell games on Steam, it's against their policy.